User:Captain-tucker/OTRS-messages

Could not locate a ticket for this image

With regard to the above image, you included a {{tl|PermissionOTRS}} template when this image was originally uploaded. This template is supposed to be added by an [[COM:OTRS|OTRS]] agent after permission has been verified. The correct template to use if you have sent in a permission email to [[COM:OTRS|OTRS]] is {{tl|OTRS-pending}}. Did you send an email to [[COM:OTRS|OTRS]]? If so can you provide the ticket number as I can not locate any [[COM:OTRS|OTRS]] ticket that appear to be related to this image. Without a valid [[COM:OTRS|OTRS]] ticket this image is subject to deletion as per [[Commons:Licensing|Commons:Licensing]]. Please let me know if you received an [[COM:OTRS|OTRS]] ticket number related to this image. --~~~~

For Hire Photographer permission request

Please advise who is the creator (photographer) of the image(s), and how did you became holder of the full and exclusive copyright. Did the photographer explicitly grant you the full and exclusive copyright that enables you to relicense the image to third parties for their commercial use?

Thank you for your understanding!

Ask User to fill out Release with link

Did you personally take the photo in question? if so we need you to license the photo with a 'free' license. Click on the link below and there are two ways to provide that, a blue button (Interactive Release Generator) will walk you through a release. Or there is an email template that you can cut/paste into a reply to this email and fill in with your details.

For images to be hosted on Wikimedia Commons, they require the copyright holder to provide a release under a specific free license (such as the Creative Commons Attribution-ShareAlike 4.0), which allows anyone to use them for any purpose, including commercial usage and derivative works.

https://commons.wikimedia.org/wiki/Commons:Volunteer_Response_Team#Declaration_of_consent_for_all_enquiries

User ask where to loate copyright holder

We need permission from the copyright holder of the image. We are unable to assist in finding out who the copyright holder is. You may be able to obtain assistance at the Wikimedia Commons Village Pump/Copyright Section at the URL below: https://commons.wikimedia.org/wiki/Commons:Village_pump/Copyright Thank you for your understanding!

Need to know the photo or username of uploader

Thank you for your permission to use media file(s) on Wikimedia Commons.

For us to process your contribution(s), we need to know the specific name or URL of the page(s) on Wikimedia Commons to which you have uploaded them, or the user name used to upload.

If you have not yet uploaded, please continue to upload the file(s) (you can upload files at the link shown below)

https://commons.wikimedia.org/wiki/Special:UploadWizard

and let us know when done. When you reach the second page of Upload Wizard, you should select "This file is not my own work" (even if it is your own work) and put {{subst:OP}} in the Source field to mark the file as awaiting processing.

If the file(s) were deleted, please do not attempt to re-upload them; they will be automatically restored by an administrator upon successful confirmation of permission.

Photo of subject

This permission seems to be from a person depicted in the photograph, but the copyright holder of a photograph is the person who took the photograph, rather than a person who appears in it, unless the copyright is transferred by operation of law or contract. Can you please have the photographer send in a free license release for this image, or clarify why you are the copyright holder?

An email template and/or an interactive release generator can be found at the URL below:

https://commons.wikimedia.org/wiki/Commons:Volunteer_Response_Team#Declaration_of_consent_for_all_enquiries

Ownership or possession of a photo, proprietorship of the equipment used to take the photo, or being the subject of the photo does not equate to holding the copyright. The copyright holder is the photographer (i.e. the person who took the photo), rather than the subject (the person who appears in the photo) or the person possessing the photo, unless transferred by operation of law (e.g. inheritance, etc.) or by contract (written and signed by the copyright holder, and explicitly transfers the copyright). Please ask the copyright holder to email us directly using the template available at:

https://commons.wikimedia.org/wiki/Commons:Email_templates/Consent

and attaching the original, unmodified file for verification.

Thank you for your understanding.

General Info

Acceptable licenses for Wikimedia Commons can be found here: https://commons.wikimedia.org/wiki/Commons:Licensing

Release templates can be found here: https://commons.wikimedia.org/wiki/Commons:Email_templates

Thank you for understanding that we have a strict copyright policy.

Content questions

This team can handle copyright issues only. For content related issues please contact: info-en@wikimedia.org

Request for Unblock

You may follow the instructions here:

https://commons.wikimedia.org/wiki/Commons:Blocking_policy#Appealing_a_block

Please provide your username and the block id.

In order to be unblocked you need to convince the blocking admin that you know Wikimedia Commons policies and you will not violate them again.

Simple saying "Please unblock me" is not convincing.

Ask user to attach original photo

For verification, can you please provide evidence that you are the photographer? The easiest way would be to send over the original file from your camera, without any editing, cropping, or downsampling.

Old VRT Tickets

My colleague asked you several months ago if you could <last request> for the image that you uploaded here:

<image link>

It has been over <n> months since this request with no response from you. Therefore, I am going to delete this photo from Wikimedia Commons. It can be easily undeleted if you reply back with the requested information. Commons policy is to delete photos that have exceeded 30 days with no response from a permission request email.

Instructions on deleting file

Anyone can nominate a file for deletion. If you go to the image in question:

<Image URL>

You will see under the Tools Section in the left hand frame a link called

Nominate for deletion. If you click on this it will pop up a Window where you can enter a reason for 'Why should this file be deleted'. The fastest way to get a file deleted is to provide information that it is still under copyright by another individual or company and that it was not freely licensed.

You can find more detailed information about the deletion process here:

https://commons.wikimedia.org/wiki/Commons:Deletion_policy#Regular_deletion

Ask for original photo

Would you be able to reply back and attach either the uncropped or full/raw resolution version of this photo? The one uploaded to Wikimedia Commons has no metadata and is a somewhat low-resolution photo. You can be assured that your original photo will not be published or used anywhere else. It will only be stored in our ticketing system attached to your email which is only accessible by a very small group of trusted Wikimedia users

No forwarding

We are unable to accept forwarded permission statements or proxy statements for legal reasons. Please ask the copyright holder to email us directly, if possible using the interactive release generator available at:

https://commons.wikimedia.org/wiki/Commons:Wikimedia_VRT_release_generator

Logos

Each image uploaded to Wikimedia Commons is to be hosted there indefinitely. If you think, that its description or name is misleading, you can change it / requested it to be changed. Please note, that a name like "Old logo" is not OK as it is ambiguous. But "Logo (19xx)" may be OK.

If you wish to upload another logo, you can do it if it is free: - for text logos you can use

This logo image consists only of simple geometric shapes or text. It does not meet the threshold of originality needed for copyright protection, and is therefore in the public domain. Although it is free of copyright restrictions, this image may still be subject to other restrictions. See WP:PD § Fonts and typefaces or Template talk:PD-textlogo for more information.

information instead of license as such logos

are not copyrighted. - for a more complex logo, you need either to point out a public evidence that its copyright holder published it under a free license or manage that the logo copyright holder (or their official representative - in case of a company or an organization) has sent a free license permission to our permission handling team <permission-commons@wikimedia.org>. And the license you provided at upload must be consistent with the license in the permission which is sent later.

The official form of the permission can be found here:

https://commons.wikimedia.org/wiki/Commons:Volunteer_Response_Team#Email_message_template_for_release_of_rights_to_a_file

and information about licensing requirements (acceptable licenses) is here:

https://commons.wikimedia.org/wiki/Commons:Licensing

We cannot host images under Fair Use or images with non-commercial restrictions.

We have also no control which image is used by Wikipedia communities; you may need to replace it there one-by-one.

Please note, that some Wikipedias (eg. English Wikipedia) accept Fair Use logos. But they need to be uploaded directly to Wikipedia, not to Wikimedia Commons, and such images cannot be shared among various Wikipedias. In such a case, the filename of the image uploaded to Wikipedia must be different to any Wikimedia Commons filename.

Delete and upload as fair use to Wikipedia

Thank you for your email. When you uploaded it to Wikimedia Commons (<https://commons.wikimedia.org/w/index.php?title=File:All_Is_Vanity.jpg&oldi[..]>), you uploaded it under a Creative Commons Attribution-Sharealike 4.0 license, which is why it is listed that way currently. There's unfortunately not a way to directly move the file from Wikimedia Commons to the English Wikipedia, so I will have to have the file on Wikimedia Commons deleted as Commons does not accept fair use files (<https://commons.wikimedia.org/wiki/Commons:Fair_use>). I will have the file deleted as a courtesy, but to upload it as non-free you need to locally upload the file on the English Wikipedia by using the file upload wizard <https://en.wikipedia.org/wiki/Wikipedia:File_upload_wizard> and clicking on the "Upload a non-free file" button.

Please let me know if you have any further questions.