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This page is a translated version of a page Commons:OTRS and the translation is 11% complete. Changes to the translation template, respectively the source language can be submitted through Commons:OTRS and have to be approved by a translation administrator.
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WM OTRS pending logo.svgCurrent backlog (oldest unanswered mail or ticket) in permissions-commons queue is 1 day.

OTRS Noticeboard
Main OTRS-related pages

OTRS는 열린 자료 허가요청체계 (Open-source Ticket Request System, 오픈 소스 티켓 리퀘스트 시스템)을 뜻합니다. 위키미디어 공용에서는 일반적으로 자유롭게 그림을 사용하기 위한 허락을 메일을 통해서 받은 후, OTRS 권한 봉사자가 이것을 확인하는 것을 의미합니다. 다른 위키미디어 프로젝트에서 공식적으로 몇가지 언어로 확인을 받는 것과 같다고 볼 수 있습니다.

공용에서 "무언가를 OTRS로 보내다" (put something on OTRS)라는 말은 permissions-commons@wikimedia.org에 메일을 보내고 OTRS 사용자에게 처리를 받는 것을 뜻합니다.

Emails sent to OTRS are handled by a multilingual team of trusted volunteers. Each topic is assigned a unique ticket number to keep related emails together and to ensure that correspondence can be found and re-examined at a later date. The correspondence is not visible to the public.

OTRS 봉사자의 인터페이스 (영어)
OTRS를 통해 사용을 허락 받은 그림

OTRS 봉사자를 찾기 위해서는 Category:Commons OTRS volunteers, 또는 OTRS Noticeboard를 찾아보세요. 메일이나 요청에 대한 반응에 매우 오랜 시간이 걸릴 때는 목록의 봉사자들 중 한 명에게 연락을 취하여 대응을 요구할 수 있습니다.

OTRS 봉사자는 저작권 위반에 대한 보고도 다루고 있습니다. 도움은 항상 허락 메일로 처리합니다. 공용과 관련한 OTRS 작업에 흥미가 있다면 m:OTRS/volunteering을 보세요.

Inquiries about the validity or status of an OTRS ticket can be made at the OTRS Noticeboard.

Emails are handled by community volunteers. OTRS tickets in the permissions-commons queue are visible to all volunteers who have access to that queue. The Wikimedia Foundation cannot guarantee confidential treatment of any sensitive information you include in your message, although all volunteers are required to treat it with confidentiality. Users should be careful of revealing personally-identifying information of subjects or creators, particularly names, physical addresses, and emails.

When contacting OTRS is unnecessary

If any of the following statements is one you could make with regard to the file you wish to upload, you do not need to contact OTRS:

I do not have permission to use the file and it has not been released under a free license.

Commons can only accept images that are under a free license or in the public domain. If the file does not fall in one of those two groups, please do not upload it.

I created the file myself, it hasn't been previously published, and I am the sole owner of its copyright.

Just follow the instructions found on the Commons:Upload/ko page, unless the image/file is of outstanding or professional quality or there is some other reason your authorship may be doubted.

The image was first published on my website, or on my own space of a shared website.

That's great! Please follow Creative Commons' instructions to adopt the free culture license of your choice. It will then be reviewed when files are uploaded by you or others. Use the Internet Archive's "Save Page Now" feature to store proof of your license statement.

Our website uses Wordpress
You can place the entire website in CC-BY-SA license in a handful of clicks.
Our website is on Blogspot
Follow the steps to update your theme.
We publish on Flickr
Follow Flickr publish steps.
We publish on YouTube
You can use CC-BY.

I found the image on Flickr where it was marked as having been released under a free license.

Commons has a procedure in place for reviewing those images. Please have a look on Commons:Flickr files.

Licensing images: when do I contact OTRS?

If any of the following statements is one you could make, then you must send an email to the OTRS system:

I have received permission from the original author (not me) to upload the file to Commons.

Please ask the copyright holder to send a permission statement to the address listed above. We require that owners make a clear statement that they release the image under a free license; to help prevent confusion or misunderstandings we prefer one of the email templates be used. Permission grants must specifically contain a free license grant and may not merely give permissions for Commons or Wikipedia. If you have already uploaded the image to Commons, follow the instructions on Template:OTRS pending.
Ampoule-electrique.png If the image has been deleted, do not recreate the deleted content but include in the correspondence a link to the deleted image or a link to your talk page in order to help the work of the OTRS volunteer.

I am the copyright owner but my file has been previously published without a free license on a medium I can't alter.

Please send us a clear statement that you wish to release your work (with a link to the original location) under a specific free license. See Commons:Email templates for the preferred form. Alternatively, add a free license to your work and place the text {{License review}} somewhere on the file description page on Commons. We will review your statement for authenticity and will let you know if we can accept it as valid.

I am an employee of the copyright owner.

Please send us a clear statement from an email address that shows that you act for the copyright holder, stating that you are authorised by your employer to release the work, under a specific free license. See Commons:Email templates for the preferred form. Alternatively, add a free license to the work alongside the file on the copyright holder's website. We will review your statement for authenticity and will let you know if we can accept it as valid.

I regularly publish my work elsewhere and want to avoid the hassle of sending permission statements for every upload I make.

Please send us a clear statement that your Commons account (or some other Commons account) is authorized to license your works, either any work or some set of works, e.g. "My images from event X, 2013-10-15". We will make a note of this for your future uploads.

I am the copyright owner and my file is being hosted on Commons without permission.

Send us an email (to with as much information as possible about the problem, including the URL of the file on Commons and, if applicable, the URL of the place it was originally published. We will review your request and if we find the file was uploaded without proper permission, it will be deleted.

허락 승인이 필요하다면

If you are not the copyright holder and the work is not in the public domain or readily available under a Commons-compatible free license, you will need to contact the copyright holder and obtain permission for their work to be uploaded to Commons. Please follow these steps:

  • 공용에 파일을 올리기 전에, 저작권자에게 연락을 취하여 해당 파일을 자유 라이선스로 배포해줄 것을 요청합니다.
    • 저작권자는 공용에서 허가하는 라이선스 중 하나를 선택해야 합니다. 특히, 위키백과나 위키미디어 프로젝트에서만 사용할 수 있는 제한된 라이선스는 적용할 수 없습니다.
  • 답신을 받았을 경우, 저작권자가 허락한 라이선스가 공용에 적당한지 확인을 해주세요. 이상이 없다면, 공용에 파일을 올린 후 {{OTRS pending}} 틀을 달아줍니다.
  • 그 다음 저작권자의 허락 내용이 명확하게 표시된 메일을 permissions-commons@wikimedia.org로 보내주세요. 보낼 때는 해당 메일의 헤더 전문과 이전에 저작권자와 주고 받은 허락 관련 메일, 공용에 올라간 그림 주소 연결도 함께 적어야 합니다.
    • 그림의 출처 정보와 저작권 라이선스가 메일에 포함되어 적혀 있는지 확인해주세요.
  1. 이렇게 보낸 OTRS 메일을 봉사자가 수신하여 저작권자가 보낸 허락이 적당한지 확인합니다. 이상이 없는 것으로 확인이 끝나면 봉사자는 {{OTRS pending}} 틀을 {{PermissionOTRS}} 틀로 바꿀 것입니다.

(If you are the copyright holder writing to confirm the license for a previously published work that you have already uploaded to Commons, you should, of course, send the permission statement yourself.)

Declaration of consent for all enquiries


If you have been directed to this page because you wish to release the rights to a file to which you own the copyright, please consider clicking on the link above rather than completing the following email template. The Interactive Release Generator is designed to make the process of releasing the rights to a file efficient and simple. The use of the following template, though still perfectly valid and certainly useful as a work of reference, is now discouraged and should only be used in exceptional circumstances. Thank you!

Email message template for release of rights to a file

We receive a large number of email messages from copyright holders wishing to allow Wikipedia to reuse their content (messages such as, "I allow Wikipedia to reuse my photos", etc.). Unfortunately, such statements are insufficient from a legal standpoint: we require a more specific declaration of consent to accept your permission. The following template will allow you to produce such a declaration.

  • Before you send us any email message, ensure that you've removed all the red instructions from the template.
  • Replace the template text (such as name) with your own details, and remove all of the brackets and footnotes.


I hereby affirm that I choose one: [am name] or [represent copyright holder's name], the choose one: [creator] or [sole owner] of the exclusive copyright of choose one: [the media work][1] or [the work depicted in the media][2] or [both the work depicted and the media][3] as shown here: [exact URL of the file uploaded on Wikimedia Commons],[4] and have legal authority in my capacity to release the copyright of that work.

I agree to publish the above-mentioned content under the following free license: Creative Commons Attribution-Share Alike 4.0 International.[5]

I acknowledge that by doing so I grant anyone the right to use the work, even in a commercial product or otherwise, and to modify it according to their needs, provided that they abide by the terms of the license and any other applicable laws.

I am aware that this agreement is not limited to Wikipedia or related sites.

I am aware that the copyright holder always retains ownership of the copyright as well as the right to be attributed in accordance with the license chosen. Modifications others make to the work will not be claimed to have been made by the copyright holder.

I acknowledge that I cannot withdraw this agreement, and that the content may or may not be kept permanently on a Wikimedia project.

[Sender's name]
[Sender's authority (if applicable. E.g. "Copyright holder", "Director", "Appointed representative of", etc.)]

  1. The words "media work" should be chosen for cases where the "medium" is also the "work", e.g., a photograph of a sunset or a person, an original digital drawing, diagram, or map, a sound recording of a bird, the text of a web page, etc., but not a photograph of another person's copyrighted painting or a sound recording of a person playing a flute or pronouncing a series of words, for which see below.
  2. The words "work depicted in the media" mean, for example, the case of a digital photograph (the medium) of an artistic sculpture (the work) where the sculptor did not take the photograph but is the individual here making the licensing statement.
  3. The words, "both the work depicted and the media" mean those instances when the person making the statement is the copyright owner of the thing depicted (e.g., the sculpture, the oil painting, the particular musical performance, the reading of a monologue from Hamlet) as well as the owner of the medium in which it is being provided (e.g., the photograph of it, the movie clip in which it appears, the Photoshop drawing of it, the sound clip containing it).
  4. You must clearly identify the content that you're permitting us to use. A statement such as "I am creator of the images used on XYZ page" is NOT sufficient. You must provide exact URL link(s) to the content or attach the content to the email message. For images, we prefer that you upload them to Wikimedia Commons, place {{subst:OP}} somewhere on the file description page, and provide the URL(s) of the uploaded content in your email message.
  5. You may choose another license from our list of free licenses if you wish, but you MUST state a license; otherwise, this declaration is invalid. Please also indicate the license's most recent version number, if applicable: CC BY-SA 4.0 or Creative Commons 0 Public Domain Dedication 1.0 are acceptably specific; simply stating Creative Commons license, Creative Commons Attribution-ShareAlike, or CC BY (without the version number) is not.
Send the statement to our email response team ("OTRS") at, and then tag the subject file(s) with {{subst:OP}}. The email message you send should come from an email address that we can recognize as somehow associated with the content being released. For instance, if you are releasing images shown on a website, your email address should be associated with the website or listed on the contact page of the website; if you are releasing images on behalf of an organization, your email address should be at an official address of the organization; if you are releasing a work that is not available online, you may be asked to privately provide evidence of your identity to the OTRS volunteer who processes your statement; if you are releasing a work for which you are acting on the copyright holder's behalf, you may be asked to provide proof of this authorization such as a forwarded email message with full Internet headers from the copyright holder designating you as their representative in this matter.

그림 문서에 틀 사용하기

  • OTRS로 허락 내용을 보낸 사용자는 확인을 받기 전까지는 {{OTRS pending}} 틀을 사용하여 확인이 진행중인 파일임을 표시합니다.
  • OTRS 봉사자는 허락이 수락되어 위키미디어 OTRS 시스템에 저장되면 {{PermissionOTRS|ticket=URL}} 틀을 그림 문서에 표시합니다.

같이 보기

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