Commons:OTRS

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This page is a translated version of a page Commons:Volunteer Response Team and the translation is 41% complete. Changes to the translation template, respectively the source language can be submitted through Commons:Volunteer Response Team and have to be approved by a translation administrator.
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Shortcuts : VRT • VRTS • COM:VRT • COM:VRTS

Permission logo 2021.svgO traballo atrasado (o ticket ou correo máis antigo sen responder) na cola de "permissions-commons" é de 12 días.
VRT Noticeboard
Páxinas principais de OTRS

OTRS significa Open-source Ticket Request System, en galego Sistema de Petición de Incidencias de Código Aberto. OTRS é unha ferramenta usada polos proxectos Wikimedia, incluíndo Commons, para xestionar e gardar conversas por correo electrónico. O principal uso de OTRS respecto a Commons é verificar e gardar permisos de licenza.

Nalgúns casos, pode ser necesario enviar un correo electrónico a OTRS para proporcionar unha evidencia de que o propietario dos dereitos de autor da permiso para publicar un ficheiro baixo unha licenza libre. Esta evidencia debe enviarse a permissions-commons@wikimedia.org (ou un enderezo específico para a súa lingua). OTRS tamén se usa para xestionar correos electrónicos de aviso de violacións de copyright.

Os correos enviados a OTRS están xestionados por un equipo multilingüe de voluntarios de confianza. A cada tema asígnaselle un número de tícket único para manter xuntos os correos relacionados e para asegurar que a correspondencia pode ser atopada e reexaminada no futuro. A correspondencia non é visible ó público.

Captura de pantalla do OTRS: como ven as peticións os voluntarios do OTRS.
Imaxe que recibiu permiso para o seu uso vía OTRS.

Cada tícket será revisado por un voluntario. Se hai evidencia abondo dun permiso válido, o voluntario marcará o(s) ficheiro(s) asociados como revisados. O voluntario tamén poderá restaurar calquera ficheiro que puidera ser borrados antes de que o permiso puidera ser verificado, polo que seguindo o procedemento descrito aquí, non hai necesidade de solicitar a restauración de ficheiros. Se non hai evidencia abondo, o voluntario poderá solicitar información adicional ó remitente. Os voluntarios tamén se asegurarán de que calquera violación de copyright das que se decaten sexan borradas.

O número de voluntarios OTRS de Commons activos é moi pequeno en relación ó número de correos electrónicos recibidos. O retardo actual para tíckets en inglés é aproximadamente de 12 días. Anímase ós editores experimentados de Commons a unirse ó noso equipo de voluntarios e mellorar os nosos tempos de resposta.

As consultas sobre a validez ou o estado dun ticket OTRS poden facerse no taboleiro de OTRS.

Os correos son xestionados por voluntarios da comunidade. Os tickets OTRS da cola de permisos de Commons son visibles para todos os voluntarios que teñen acceso a esa cola. A Fundación Wikimedia non pode garantir o tratamento confidencial de calquera información sensible que inclúa na súa mensaxe, aínda que tódolos voluntarios son requiridos para tratalos con confidencialidade. Os usuarios deben ter coidado de non revelar información que permita identificar persoas ou creadores, particularmente nomes, enderezos físicos e correos electrónicos.

Cando non é necesario contactar con OTRS

Se algunha das seguintes afirmacións é unha que poida facer con respecto ó ficheiro que quere cargar, non precisa contactar OTRS:

Non teño permiso para usar o ficheiro e non foi publicado baixo unha licenza libre.

Commons só pode aceptar imaxes que estean baixo unha licenza libre ou no Dominio público. Se o ficheiro non está nun deses dous grupos, por favor, non o suba.

Eu son o creador do ficheiro, non foi publicado previamente, e eu son o único posuidor dos seus dereitos de autor.

Simplemente siga as instrucións que se atopan na páxina Commons:Upload/gl, a non ser que a imaxe/ficheiro sexa espectacular ou dunha calidade profesional ou haxa algunha outra razón pola que a súa autoría sexa dubidosa.

A imaxe foi publicada primeiro na miña páxina web, ou no meu espazo persoal dunha web compartida.

Xenial! Por favor segue as instrucións de Creative Commons para escoller a túa licenza libre. Despois será revisada cando os ficheiros estean subidos por ti ou por outros. Usa a función "Save Page Now" de Internet Archive para gardar a proba da túa escolla de licenza.

O noso sitio web usa Wordpress
Podes indicar unha licenza CC-BY-SA para todo o sitio web nun par de clicks.
O noso sitio web esta en Blogspot
Sigue os pasos para actualizar tu tema.
Publlicamos en Flickr
Sigue Flickr publish pasos.
Publicamos en YouTube
Pode usar CC-BY.

Atopei a imaxe en Flickr onde está marcada cunha licenza libre.

Commons ten un procedementos específico para este tipo de imaxes. Por favor, bote unha ollada a Commons:Flickr files.

Licenzas de imaxes: cando contacto con OTRS?

Se podes facer algunha das declaracións seguintes, entón podes enviar un correo electrónico ó sistema OTRS:

Recibín permiso do autor orixinal (que non son eu) para subir o ficheiro a Commons.

Please ask the copyright holder to send a permission statement to the address listed above. We require that owners make a clear statement that they release the image under a free license; to help prevent confusion or misunderstandings we prefer one of the email templates be used. Permission grants must specifically contain a free license grant and may not merely give permissions for Commons or Wikipedia. If you have already uploaded the image to Commons, follow the instructions on Template:Permission pending.
Ampoule-electrique.png If the image has been deleted, do not recreate the deleted content but include in the correspondence a link to the deleted image or a link to your talk page in order to help the work of the VRT members.

Son o titular dos dereitos de autor pero a miña imaxe foi publicada anteriormente sen unha licenza libre nun medio que eu non podo modificar.

Please send us a clear statement that you wish to release your work (with a link to the original location) under a specific free license. See Commons:Email templates for the preferred form. Alternatively, add a free license to your work and place the text {{License review}} somewhere on the file description page on Commons. We will review your statement for authenticity and will let you know if we can accept it as valid.

Son un empregado do dono de copyright.

Please send us a clear statement from an email address that shows that you act for the copyright holder, stating that you are authorised by your employer to release the work, under a specific free license. See Commons:Email templates for the preferred form. Alternatively, add a free license to the work alongside the file on the copyright holder's website. We will review your statement for authenticity and will let you know if we can accept it as valid.

Eu publico regularmente o meu traballo noutro lugar e quero evitar a molestia de enviar declaracións de permiso para cada suba que fago.

Please send us a clear statement that your Commons account (or some other Commons account) is authorized to license your works, either any work or some set of works, e.g. "My images from event X, 2013-10-15". We will make a note of this for your future uploads.

Son o titular dos dereitos de autor e o meu ficheiro está subido a Commons sen permiso.

Send us an email (to commons-copyvio@wikimedia.org) with as much information as possible about the problem, including the URL of the file on Commons and, if applicable, the URL of the place it was originally published. We will review your request and if we find the file was uploaded without proper permission, it will be deleted.

Se NON tes a titularidade dos dereitos de autor

Se non es o titular dos dereitos de autor e o traballo non está no dominio público ou dispoñible baixo unha licenza libre compatible con Commons, necesitarás contactar co titular dos dereitos de autor e obter permiso para que o seu traballo sexa subido a Commons. Por favor, segue estes pasos:

  • Before you upload the file to Commons, please identify and contact the copyright holder and ask them to release the work under a free license.
    Ampoule-electrique.png The copyright holder must choose one of the licenses permitted on Commons; in particular, restricting use to Wikipedia or Wikimedia projects is not acceptable. See Commons:Email templates for a recommended reply from the author. It is entirely up to the copyright holder to decide whether to allow releasing of the file under a free license. If the copyright holder declines to release this file under a free license, unfortunately, this file cannot be uploaded on Commons.
  • When you receive a reply, please check that the license authorized by the copyright holder is appropriate to Commons. If so, upload the image to Commons and place the tag {{subst:PP}} ("Permission Pending") on the file description page in addition to the license chosen by the copyright holder.
  • Following this, ask the author to forward the email with their clear statement of permission to permissions-commons@wikimedia.org, including the full header and any previously exchanged correspondence with you, and a link to the image on Commons. Make sure to ask the author to include information on the origin (source) of the file and its license.
  • A VRT volunteer will check the email to verify that the permission statement is sufficient and authentic, and will then replace the {{Permission pending}} tag with {{PermissionTicket}}.

(Se es o titular dos dereitos que escribes para confirmar a licenza para unha obra publicada previamente e que xa subiches a Commons, por descontado, podes enviar o correo directamente.)

Declaración de consentimento para todas as consultas

Shortcut

If you have been directed to this page because you wish to release the rights to a file to which you own the copyright, please consider clicking on the link above rather than completing the following email template. The Interactive Release Generator is designed to make the process of releasing the rights to a file efficient and simple. The use of the following template, though still perfectly valid and certainly useful as a work of reference, is now discouraged and should only be used in exceptional circumstances. Thank you!

Email message template for release of rights to a file

We receive a large number of email messages from copyright holders wishing to allow Wikipedia to reuse their content (messages such as, "I allow Wikipedia to reuse my photos", etc.). Unfortunately, such statements are insufficient from a legal standpoint: we require a more specific declaration of consent to accept your permission. The following template will allow you to produce such a declaration.

  • Before you send us any email message, ensure that you've removed all the red instructions from the template.
  • Replace the template text (such as name) with your own details, and remove all of the brackets and footnotes.

To: permissions-commons@wikimedia.org


I hereby affirm that I choose one: [am name] or [represent copyright holder's name], the choose one: [creator] or [sole owner] of the exclusive copyright of choose one: [the media work][1] or [the work depicted in the media][2] or [both the work depicted and the media][3] as shown here: [exact URL of the file uploaded on Wikimedia Commons],[4] and have legal authority in my capacity to release the copyright of that work.

I agree to publish the above-mentioned content under the following free license: Creative Commons Attribution-Share Alike 4.0 International.[5]

I acknowledge that by doing so I grant anyone the right to use the work, even in a commercial product or otherwise, and to modify it according to their needs, provided that they abide by the terms of the license and any other applicable laws.

I am aware that this agreement is not limited to Wikipedia or related sites.

I am aware that the copyright holder always retains ownership of the copyright as well as the right to be attributed in accordance with the license chosen. Modifications others make to the work will not be claimed to have been made by the copyright holder.

I acknowledge that I cannot withdraw this agreement, and that the content may or may not be kept permanently on a Wikimedia project.

[Sender's name]
[Sender's authority (if applicable. E.g. "Copyright holder", "Director", "Appointed representative of", etc.)]
[Date]

  1. The words "media work" should be chosen for cases where the "medium" is also the "work", e.g., a photograph of a sunset or a person, an original digital drawing, diagram, or map, a sound recording of a bird, the text of a web page, etc., but not a photograph of another person's copyrighted painting or a sound recording of a person playing a flute or pronouncing a series of words, for which see below.
  2. The words "work depicted in the media" mean, for example, the case of a digital photograph (the medium) of an artistic sculpture (the work) where the sculptor did not take the photograph but is the individual here making the licensing statement.
  3. The words, "both the work depicted and the media" mean those instances when the person making the statement is the copyright owner of the thing depicted (e.g., the sculpture, the oil painting, the particular musical performance, the reading of a monologue from Hamlet) as well as the owner of the medium in which it is being provided (e.g., the photograph of it, the movie clip in which it appears, the Photoshop drawing of it, the sound clip containing it).
  4. You must clearly identify the content that you're permitting us to use. A statement such as "I am creator of the images used on XYZ page" is NOT sufficient. You must provide exact URL link(s) to the content or attach the content to the email message. For images, we prefer that you upload them to Wikimedia Commons, place {{subst:OP}} somewhere on the file description page, and provide the URL(s) of the uploaded content in your email message.
  5. You may choose another license from our list of free licenses if you wish, but you MUST state a license; otherwise, this declaration is invalid. Please also indicate the license's most recent version number, if applicable: CC BY-SA 4.0 or Creative Commons 0 Public Domain Dedication 1.0 are acceptably specific; simply stating Creative Commons license, Creative Commons Attribution-ShareAlike, or CC BY (without the version number) is not.
Send the statement to our email response team ("VRT") at permissions-commons@wikimedia.org, and then tag the subject file(s) with {{subst:PP}}. The email message you send should come from an email address that we can recognize as somehow associated with the content being released. For instance, if you are releasing images shown on a website, your email address should be associated with the website or listed on the contact page of the website; if you are releasing images on behalf of an organization, your email address should be at an official address of the organization; if you are releasing a work that is not available online, you may be asked to privately provide evidence of your identity to the VRT agent who processes your statement; if you are releasing a work for which you are acting on the copyright holder's behalf, you may be asked to provide proof of this authorization such as a forwarded email message with full Internet headers from the copyright holder designating you as their representative in this matter.

Modelos que se poden empregar nas páxinas das imaxes

  • Os usuarios que contacten co OTRS mais non teñen recibido aínda confirmación poden empregar {{subst:OP}} para indicarlles aos demais que está en progreso.
  • Os voluntarios do OTRS poden empregar {{subst:OR|id=number}} cando o permiso está recibido pero é precisa máis aclaracións e {{PermissionOTRS|id=number}} cando o permiso foi aceptado e arquivado no sistema OTRS. eSTE Model só debe ser empregado por voluntarios OTRS. O uso sen permiso provocará unha entrada no rexistro AbuseFilter e un aviso será amosado. Os voluntarios OTRS son animados a usar o trebello PermissionOTRS.

Véxase tamén

On Commons
Noutros proxectos