Commons:Volunteer Response Team/zh-hant

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This page is a translated version of a page Commons:Volunteer Response Team and the translation is 0% complete. Changes to the translation template, respectively the source language can be submitted through Commons:Volunteer Response Team and have to be approved by a translation administrator.


Permission logo 2021.svg現時permissions-commons隊列的積壓(最久遠且未獲回覆的郵件工單)已達12
VRT Noticeboard
Main VRT-related pages

The Volunteer Response Team (VRT) (formerly known as OTRS (Open-source Ticket Request System)) is a group of volunteers who handle queries, complaints, and comments from the public by email to Wikimedia projects since September 2004. The Volunteer Response Team Software (VRTS) is a tool used by the Wikimedia projects, including Commons, to manage and archive email conversations. The main use of VRTS in relation to Commons is to verify and archive licensing permissions.

In some cases, sending email to the VRT may be required in order to provide evidence that the copyright holder has given permission to publish a file under a free license. Such evidence should be sent to (or a language specific address). VRTS is also used to handle email reports of copyright violations.

Emails sent to VRTS are handled by a multilingual team of trusted volunteers. Each topic is assigned a unique ticket number to keep related emails together and to ensure that correspondence can be found and re-examined at a later date. The correspondence is not visible to the public.

The VRTS interface
An image that received its permission for use via VRTS

Each ticket will be reviewed by a volunteer. If there is sufficient evidence of a valid permission, the volunteer will mark the file(s) concerned as reviewed. The volunteer will also act to restore any files which may have been deleted before the permission could be verified, so when following the procedure described here, there is no need to request undeletion. If there is no sufficient evidence, the volunteer may request additional information from the correspondent. Volunteers will also act to ensure that any copyright violations that come to their attention are deleted.

The number of active Commons VRT members is quite small in relation to the number of emails received. The current backlog for tickets in English is approximately 12 days. Experienced Commons editors are encouraged to join our team of volunteers and improve our response times.

Inquiries about the validity or status of an VRTS ticket can be made at the VRT Noticeboard.

Emails are handled by community volunteers. VRTS tickets in the permissions-commons queue are visible to all volunteers who have access to that queue. The Wikimedia Foundation cannot guarantee confidential treatment of any sensitive information you include in your message, although all volunteers are required to treat it with confidentiality. Users should be careful of revealing personally-identifying information of subjects or creators, particularly names, physical addresses, and emails.

When contacting VRT is unnecessary

If any of the following statements is one you could make with regard to the file you wish to upload, you do not need to contact VRT:

I do not have permission to use the file and it has not been released under a free license.

Commons can only accept images that are under a free license or in the public domain. If the file does not fall in one of those two groups, please do not upload it.

I created the file myself, it hasn't been previously published, and I am the sole owner of its copyright.

Just follow the instructions found on the Commons:Upload/zh-hant page, unless the image/file is of outstanding or professional quality or there is some other reason your authorship may be doubted.

The image was first published on my website, or on my own space of a shared website.

That's great! If it's your own website, please follow Creative Commons' instructions to adopt the free culture license of your choice. It will then be reviewed when files are uploaded by you or others. Use the Internet Archive's "Save Page Now" feature to store proof of your license statement.

My/Our website uses Wordpress
You can place the entire website in CC-BY-SA license in a handful of clicks.
My/Our website is on Blogspot
Follow the steps to update your theme.
I/We publish on Flickr
Follow Flickr publish steps.
I/We publish on YouTube
You can use CC-BY.
I/We publish on social media (Facebook, Instagram, etc.)
Edit the post containing your photo to indicate that it is published under a free license. If the platform does not allow editing of posts (e.g. Twitter), then make a new post referring back to the photo. Please ensure that visibility is set to public.

I found the image on Flickr where it was marked as having been released under a free license.

Commons has a procedure in place for reviewing those images. Please have a look on Commons:Flickr files.

Licensing images: when do I contact VRT?

If any of the following statements is one you could make, then you must send an email to the VRTS system:

I have received permission from the original author (not me) to upload the file to Commons.

Please ask the copyright holder to send a permission statement to the address listed above. We require that owners make a clear statement that they release the image under a free license; to help prevent confusion or misunderstandings we prefer one of the email templates be used. Permission grants must specifically contain a free license grant and may not merely give permissions for Commons or Wikipedia. If you have already uploaded the image to Commons, follow the instructions on Template:Permission pending.
Ampoule-electrique.png If the image has been deleted, do not recreate the deleted content but include in the correspondence a link to the deleted image or a link to your talk page in order to help the work of the VRT members.

I am the copyright owner but my file has been previously published without a free license on a medium I can't alter.

Please send us a clear statement that you wish to release your work (with a link to the original location) under a specific free license. See Commons:Email templates for the preferred form. Alternatively, add a free license to your work and place the text {{License review}} somewhere on the file description page on Commons. We will review your statement for authenticity and will let you know if we can accept it as valid.

I am an employee of the copyright owner.

Please send us a clear statement from an email address that shows that you act for the copyright holder, stating that you are authorised by your employer to release the work, under a specific free license. See Commons:Email templates for the preferred form. Alternatively, add a free license to the work alongside the file on the copyright holder's website. We will review your statement for authenticity and will let you know if we can accept it as valid.

I regularly publish my work elsewhere and want to avoid the hassle of sending permission statements for every upload I make.

Please send us a clear statement that your Commons account (or some other Commons account) is authorized to license your works, either any work or some set of works, e.g. "My images from event X, 2013-10-15". We will make a note of this for your future uploads.

I am the copyright owner and my file is being hosted on Commons without permission.

Send us an email (to with as much information as possible about the problem, including the URL of the file on Commons and, if applicable, the URL of the place it was originally published. We will review your request and if we find the file was uploaded without proper permission, it will be deleted.

If you are NOT the copyright holder

If you are not the copyright holder and the work is not in the public domain or readily available under a Commons-compatible free license, you will need to contact the copyright holder and obtain permission for their work to be uploaded to Commons. Please follow these steps:

  • Before you upload the file to Commons, please identify and contact the copyright holder and ask them to release the work under a free license.
    Ampoule-electrique.png The copyright holder must choose one of the licenses permitted on Commons; in particular, restricting use to Wikipedia or Wikimedia projects is not acceptable. See Commons:Email templates for a recommended reply from the author. It is entirely up to the copyright holder to decide whether to allow releasing of the file under a free license. If the copyright holder declines to release this file under a free license, unfortunately, this file cannot be uploaded on Commons.
  • When you receive a reply, please check that the license authorized by the copyright holder is appropriate to Commons. If so, upload the image to Commons and place the tag {{subst:PP}} ("Permission Pending") on the file description page in addition to the license chosen by the copyright holder.
  • Following this, ask the author to forward the email with their clear statement of permission to, including the full header and any previously exchanged correspondence with you, and a link to the image on Commons. Make sure to ask the author to include information on the origin (source) of the file and its license.
  • A VRT volunteer will check the email to verify that the permission statement is sufficient and authentic, and will then replace the {{Permission pending}} tag with {{PermissionTicket}}.

(If you are the copyright holder writing to confirm the license for a previously published work that you have already uploaded to Commons, you should, of course, send the permission statement yourself.)

Declaration of consent for all enquiries





  • 在您向我們寄出任何授權信之前,請確保已移除授權信模板中所有的紅色提示文字
  • 用您的相關授權資料(如姓名)取代原本的模板文字,並移除所有的方括弧與腳註。


我在此確認 選擇其中一種: [本人(您的姓名)是] [本人有權代理(著作權持有者的姓名),即] 選擇其中一種:[授權作品的網址][附加與此信之圖像或文字資料][1] 所示 選擇其中一種:[媒體作品][2] [衍生創作媒體作品][3] [作品及其衍生創作媒體作品][4] 的創作者或著作權唯一持有者,有權釋出前述作品的著作權。

我同意該作品以「創用CC 姓名標示-相同方式分享 4.0 國際通用版(CC BY-SA 4.0)」這一開放授權釋出[5]






  1. 您必須明確標示我們所能允許使用的內容。像是「我是用於XYZ頁面上圖像的創作者」並非合適。您必須提供該作品內容的實際網址(URL)或是將作品附於電子郵件中。對於圖像,我們建議您上傳至維基共享資源並在該檔案描述頁面的任何位置放上{{subst:OP}},然後在電子郵件當中說明該上傳檔案的原始網址。
  2. 「媒體作品」應選擇具有既是「媒介」也是「作品」的情況,例如人物或日落的照片、原始的數位繪畫作品、圖示或地圖、鳥的叫聲錄音、網站上的文字等等,但並非從他人受著作權保護繪畫所拍攝的照片、某人演奏長笛的錄音或是一系列文章的朗讀,對於這些例子請見下文所述。
  3. 舉例,「衍生創作媒體」可以是某個藝術家的雕塑(作品)所拍攝的數位照片(媒介),其中藝術家沒有拍攝這張照片,他能對這張照片進行授權聲明。
  4. 「作品及其衍生創作媒體」意思是指進行授權聲明的人即是某個衍生作品所取材事物的著作權持有者(如雕塑、油畫、特定音樂表演、《哈姆雷特》的獨白朗誦),也是提供衍生創作媒體的所有者(例如前述作品的照片、影片剪輯、Photoshop重製的繪畫或是聲音剪輯)。
  5. 您可以從我們所列出的自由授權條款中選擇您所喜好的其他授權條款,否則本聲明無效。如果適用的話,請特別標明授權條款最近的版本號碼:具體而言,「CC BY-SA 4.0」或「創用CC CC0 公有領域 1.0 通用版」可以接受;只標明「創用CC授權」、「創用CC 姓名標示-相同方式分享」或「CC BY」(沒有列出版本號碼)則不能接受。

Templates to use on image pages

  • Users who have sent a permission to VRTS but haven't received confirmation yet can use {{subst:PP}} to tell others that it's in progress.
  • VRTS volunteers can use {{subst:OR|id=number}} when the permission has been received but further clarification is needed and {{PermissionTicket|id=number}} when the permission has been accepted and archived in the Wikimedia VRTS system. This template should only be used by VRT members. Unauthorized use will cause a AbuseFilter logentry and a warning will be shown. VRT users are encouraged to use the "PermissionVRTS" gadget.

See also

On Commons
On other projects