Commons:Wiki Loves Monuments/Help desk

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Confirmation of email address links to a confusing page for changing your email address[edit]

I log into Wikimedia before uploading. After uploading photos and completing the associated information fields, Wikimedia asks to confirm your email by re-entering your Wikimedia account password. The password works fine, but you then go to a web page for changing your email address. This has confused other users and myself.

Users will typically not want to change their email address. Re-entering the same email is understandably rejected as a response. Please make this less confusing; upon confirmation it should go to a page stating "email confirmed" with option to "if you want to change your email address, LINK to the change email address page".

Thank you.

Meredith Scheimpflug (talk) 19:28, 18 September 2018 (UTC)

@Meredith Scheimpflug: Thanks for bringing this to our attention. Is there any chance you can tell us on which page you were instructed? And to which page you were sent? What you describe does not sound immediately familiar and may be the result of an incorrect link. Effeietsanders (talk) 19:33, 18 September 2018 (UTC)

Here are the details with links to the various pages, ending with the confusing Change email page which has the potential to delete the user's email address:

Starting out entering a new photograph for Wiki Loves Monuments USA 2018

After submitting, get "Your upload was successful." message at page

This page has "Click here to confirm your email address." Which is a link to:

This link then opens the "Verify your identity" page:

The "Verify your identity" page has an empty field for Password, with boxed text “Enter your password.” After entering my password and clicking on the log in box I get the following page:

"Change or remove email address"

This page is confusing. It has the potential to have the email address removed (!) if one leaves this blank and clicks “Change email”.

Thank you again. I hope this confusing last page issue can be resolved easily.


— Preceding unsigned comment added by Meredith Scheimpflug (talk • contribs) 02:20, 19 September 2018 (UTC)
@Romaine, SuperHamster: Please see above.
@Meredith Scheimpflug: Thank you for reporting. It is indeed unintended behavior. I created a report here and hope we'll be able to address this soon. Effeietsanders (talk) 17:16, 19 September 2018 (UTC)
@SuperHamster, Romaine: Could you respond if this is something that can be fixed? Effeietsanders (talk) 00:28, 25 September 2018 (UTC)
@SuperHamster, Effeietsanders: I am not really understanding how to solve the issue, but the link what is referred to is in this template: Template:Upload campaign use Wiki Loves Monuments-email. Romaine (talk) 00:35, 25 September 2018 (UTC)
@Romaine: Thanks. Ideally, the link only appears if someone does not have an active email address. But I guess that is not feasible right now. At least the wording should be more specific ("Please check if your email address is confirmed. Without confirmed email address, you cannot win. Click here to check or confirm your email.") and the link should be to Special:Preferences. Effeietsanders (talk) 01:16, 25 September 2018 (UTC)
So far I know there is no option to check if someone has an e-mail registered. Perhaps this is possible to check with a module, but I have no knowledge of that. I leave the wording up to you. Romaine (talk) 01:19, 25 September 2018 (UTC)
Would the wording above make sense? Feel free to adjust if you think it needs improvement. Effeietsanders (talk) 03:46, 25 September 2018 (UTC)
@Romaine: ^^ Effeietsanders (talk) 04:20, 28 September 2018 (UTC)
@Romaine: @Effeietsanders: I'd try to make it even more clear that it isn't a direct warning. Maybe this: "If your photo places in the top-10, you will be contacted via email. If you have not already, please be sure your account has an email address and that it has been confirmed by clicking here." Thanks, ~Kevin Payravi (talk) 07:00, 28 September 2018 (UTC)

@Romaine: Added an edit request here. Thanks, ~Kevin Payravi (talk) 00:58, 1 October 2018 (UTC)

Done Done - Romaine (talk) 01:04, 1 October 2018 (UTC)

pilipino[edit] 02:03, 20 September 2018 (UTC)

I don't understand your request. Effeietsanders (talk) 03:05, 20 September 2018 (UTC)


Respected one, Am a new comer in this area of photography competition and also in this contest. Please guide me with the rules and regulations of uploading my photographs here. 17:23, 20 September 2018 (UTC)

Hi! It depends a bit on which country you want to submit a photo for. Please take a look at the relevant link at this page. Effeietsanders (talk) 18:56, 20 September 2018 (UTC)

Wiki Loves Monuments Entry (submission) of Photograph[edit]

I entered my photo through the Commons link and I saw it said complete. I really cannot understand what more I need to do to enter it for the Wiki Loves Monuments competition. My User name is MerlinPhD and I created a new page. My photograph is the Scott Monument Edinburgh at night and the file name is: "Scott Monument Edinburgh at Night.jpg" Please can you tell me what else I need to do? my email is [redacted] - my first name Philip. MerlinPhD ([[User talk:MerlinPhD|talk

Hello Philip, thanks for your query. Your image uploaded to Commons successfully, and you can see it here: File:Scott Monument in Edinburgh at Night. Scotland UK.jpg. I think you may have uploaded it via the standard upload link, rather than the competition map, so it wasn't automatically tagged for entry into the contest. Not to worry, anyway, as I've now added the necessary tags for you manually. It's now in! (By the way, it's best not to post your private email address publicly online, as doing so may attract spammers). Do let me know if I can help in any other way. The best place would probably be on the FAQ page of the UK website which we've specially set up for UK queries. MichaelMaggs (talk) 08:05, 22 September 2018 (UTC)
@MerlinPhD: a courtesy ping. Effeietsanders (talk) 11:44, 22 September 2018 (UTC)

MichaelMaggs Thank you for your help! —MerlinPhD

Classifying photos.[edit]

I was not given a place to list the registry number of my historic site. Hamak20 (talk) 15:04, 21 September 2018 (UTC)

Hi Hamak20, the upload link to use depends on the country in which your photo was taken. If you could let us know the country, we can point you in the right direction. MichaelMaggs (talk) 08:08, 22 September 2018 (UTC)
@Hamak20: A courtesy ping. Effeietsanders (talk) 11:44, 22 September 2018 (UTC)

uploaded a duplicate picture[edit]

Dear Wiki, I entered the same picture 3 times by mistake. I'd like to delete all 3 of the pictures I entered. My user id is cceshle and the description on the picture was "Wind on the Water". It's a sculpture at Brookgreen gardens. Please advise.


Colette Eshleman

— Preceding unsigned comment added by Cceshle (talk • contribs) 18:47, 21 September 2018 (UTC)
Dear @Cceshle:,
You entered the 3 pictures under the same name File:Wind on the Water.jpg, it's not a problem and there is nothing to delete.
Cheers, VIGNERON (talk) 08:00, 22 September 2018 (UTC)

Late submissions?[edit]

Will photo submissions be accepted after the contest deadline? I just discovered WLM and want to help contribute photos whether they are eligible for the contest or not. 17:15, 23 September 2018 (UTC)

Hello! For being considered in the Wiki Loves Monuments competition, photos need to be submitted by the end of September, as judging beings shortly after. However, anyone can contribute their photos to the Wikimedia Commons at any time through the standard upload form (after creating an account). Glad to hear you plan to continue contributing after the contest is over! ~Kevin Payravi (talk) 19:15, 23 September 2018 (UTC)
Alternatively you can also keep the pictures taken after the submission deadline and upload them next year :-) Braveheart (talk) 15:23, 24 September 2018 (UTC)

Urgent query[edit]

Hi there,

I'm from Bangladesh. But I want to upload some other countries photos like India, Nepal. Is it possible to upload?

— Preceding unsigned comment added by Shahriar Amin Fahim247 (talk • contribs) 18:41, 24 September 2018 (UTC)
@Shahriar Amin Fahim247: Yes, you're allowed to participate in other countries too. Just go the relevant landing pages and follow instructions there. Effeietsanders (talk) 00:30, 25 September 2018 (UTC)

Remove EXIF and IPTC data[edit]

Hi, I uploaded a few pictures in this contest. However, a bit too detailed exif and IPTC info were also uploaded with them. Is there a way to delete these while keeping the image there?

Firitas (talk) 19:46, 25 September 2018 (UTC)

@Firitas:, not that I know of, but if you can prepare a file with the EXIF you like you can reupload under the same name.--Ymblanter (talk) 11:21, 26 September 2018 (UTC)

About Wiki contest 2018 urgent please[edit]

Hello Sir, Now i am Egyptian photographer, live in Cairo, Egypt and visit Tunisia, Germany, and Italy Already uploaded some of Egypt monuments, and have a lot from all of my visits specially for ITALY how can i participate for Italy monuments, I try to follow up instruction but found nothing, one page showed which mean i must create another account and this is not logic to me, so please guide me exactly how can i participate for Italy monuments, and the same about Germany (because germany section all written with germany language). Best Regards Ahmed Yousry Mahfouz

Ahmed Yousry Mahfouz (talk) 17:06, 26 September 2018 (UTC)

@Martin Kraft, Daniele Pugliesi (WMIT), Marta Arosio (WMIT): Could you help Ahmed? Effeietsanders (talk) 18:06, 26 September 2018 (UTC)
Hi @Ahmed Yousry Mahfouz:. I think you don't need to create a new account, because in general every user has also a "global account", created automatically, that means you can login with your user nickname and password in every Wikimedia project in every language. After you login, you have to find out the monument in the list ( then you have to click the button "carica" near the monument and follow the instructions. If you have any problem, you can send me your telephone number or email here and I will contact you on Whatsapp/Messenger or any other way you prefer to explain how to do. --Daniele Pugliesi (WMIT) (talk) 14:35, 27 September 2018 (UTC)

How Do I Publish my Page?[edit]

Robert W. McKnight (talk) 18:14, 26 September 2018 (UTC)

@Robert W. McKnight: I'm not sure I understand your question. Could you please state for which country you try to participate, and rephrase your question? Thank you. Effeietsanders (talk) 20:01, 26 September 2018 (UTC)

Comment publier une photos[edit]

Lola manal (talk) 20:32, 26 September 2018 (UTC)

Bonjour Lola manal,
Voilà le bon endroit : Special:UploadWizard. Mais pourriez-vous préciser ce que vous voulez ? Cordialement, Yann (talk) 05:30, 27 September 2018 (UTC)

Uploaded photo to wrong map in the monuments competition[edit]

I added two photos of Water Tower Arbroath onto the page for Infirmary House arbroath by mistake. Ref & Can you please remove. Thanks Ronnie Deas

Ronniedeas (talk) 16:39, 27 September 2018 (UTC)

@MichaelMaggs: This seems up your street :) Effeietsanders (talk) 20:23, 27 September 2018 (UTC)
Changed File:Arbroath Water Tower.jpg accordingly, hope I found the correct WD-Item. Best, Braveheart (talk) 20:52, 27 September 2018 (UTC)
That looks right. Thanks for that. MichaelMaggs (talk) 22:19, 27 September 2018 (UTC)

I have registered, my user name and e-mail address are acceptable but my password is not accepted. how can this be corrected?[edit]

Eugenefbanks (talk) 01:15, 28 September 2018 (UTC)

@Eugenefbanks: Hi. It seems like you're successfully logged in. Could you clarify what you mean with 'password is not accepted'? If you're logged in, it seems that your password works fine. Effeietsanders (talk) 04:19, 28 September 2018 (UTC)

No way to Describing section after choosing the license[edit]

No Next button appears after choosing a license but just the Back one as this line: Click Continue and select the options that apply to your upload, as prompted. When you are done, click Next. in this page: mentioned I should license my own work and describe it for a free project but I can't cause of above is there any solution to continue contributing to the project? Wikreza (talk) 08:44, 28 September 2018 (UTC)

Sounds like An issue from last week is still occurring or happening again? @Yarl:. Braveheart (talk) 14:35, 28 September 2018 (UTC)

Thats the problem with Safari in Mac Os, solved it with chrome, consider checking with Safari about this issue

— Preceding unsigned comment added by Wikreza (talk • contribs) 08:14, 29 September 2018 (UTC)
Also happens with IE, as detailed in this ticket on phabricator. Should be fixed by Monday... Braveheart (talk) 22:29, 29 September 2018 (UTC)

Wiki Loves Monuments 2018 in Switzerland/Schaffhausen/A-I[edit]

Hochgeladene Fotos werden prinzipiell nicht veröffentlicht. Warum?

Und: Ich habe auf den Link 'Stelle eine Frage' geklickt. Warum finde ich mich im Editor zur Bearbeitung des Help Desk wieder? 17:49, 28 September 2018 (UTC)

@CristianNX, Ilario: Ping. Du kannst vielleicht best antworten. Effeietsanders (talk) 20:10, 28 September 2018 (UTC)
@ Ich habe nachgesehen, und ich habe keine Probleme gefunden. Links und UploadWizard richtig funktionieren. --CristianNX 07:32, 29 September 2018 (UTC)

Wiki Loves Monuments Canada[edit]

Your upload requires some sort of number to identify the monument. No matter where I look I can find no such identifiers for my monument: the Vimy Memorial to the Canadian soldiers at the Battle of Vimy Ridge. In fact following your suggested sites I can find no identity numbers for any Canadian Historic sites. In fact I find your "help" less than helpful. For instance for this message I am instructed to scroll down and click "Save page" in the grey area BUT there is no button titles "Save page" anywhere on the screen. Yes, I scrolled right to the bottom! And there is no indication of how I will receive an answer to this question.


Kanatlanmak (talk) 08:16, 29 September 2018 (UTC)

@Kanatlanmak: If you can't find an entry for it at, it could be a provincial or local monument, in which case you can leave that entry empty. Best, Braveheart (talk) 11:16, 29 September 2018 (UTC)

como puedo verificar si mis fotografias estan participando en el concurso[edit]

hola soy de México y quisiera saber si mis fotografias si estan participando en el concurso porque las busco y no aparecen

— Preceding unsigned comment added by Jocelyn Garduño S. (talk • contribs) 17:37, 29 September 2018 (UTC)
@Jocelyn Garduño S.: Gracias. You can see your uploads/submissions here. (if anyone wants to translate to Spanish: be my guest :) ) Effeietsanders (talk) 00:32, 30 September 2018 (UTC)

I have small problem with language[edit]

Good evening Sir, @Martin Kraft , First thanks a lot for your kindly answering me, sorry for late to answer you back because was busy finishing upload my Egyptian monuments. somehow try my best to follow up the instructions but couldnt find any solution (about Italy monument), the main problem with me is Italian language, i follow up your instruction exactly (and try my best to send you my email or telephone but couldnt do it too), and once open Italian contest immediately language change from it self to Italy from English, so only can use translator but it doesnt help well :)

I try to send you my email or my telephone number, but always the system ask me to put my address, i check and found nothing to add the address so didnt know what to do then

— Preceding unsigned comment added by Ahmed Yousry Mahfouz (talk • contribs) 19:38, 29 September 2018 (UTC)

so if there any way to let me upload or send all what i got from Italy monuments directly to you (and then somehow it will be easy for u if it is okay uploading them to my account) even using wetransfere or whatever). I know it is almost near to finish and because i have a lot of photos and wish to participate with them so hope to find excellent solution for me Sir (about germany monument) i only uploaded which i found the monument number for them, and which couldnt find that kind of number so i couldnt upload them Best Regards Ahmed Yousry Mahfouz

Ahmed Yousry Mahfouz (talk) 19:37, 29 September 2018 (UTC)

@Daniele Pugliesi (WMIT), Martin Kraft: Ping. Effeietsanders (talk) 00:34, 30 September 2018 (UTC)

Email confirmation needed after every image submission?[edit]

I have submitted three images so far for the monuments contest, after registering a new account yesterday to do so. After each submission, I get a page that says: 'Your upload was sucessful. We need you to confirm your email address. Without your email address, we can't contact you if you win.' Then there is a link that takes me to a page to change my email address, which I did not want to do. I changed it the second time to see if I would stop getting the confirmation needed message, but I got it again after submitting the third photo. Also, I don't see anything on the pix I have submitted that indicates they are part of the contest... Please help! Thanks :) MLMarkel (talk) 00:05, 30 September 2018 (UTC)MLMarkel

@Effeietsanders - thank you so much!! :-D

— Preceding unsigned comment added by MLMarkel (talk • contribs) 00:47, 30 September 2018 (UTC)

MLMarkel (talk) 00:05, 30 September 2018 (UTC)

@MLMarkel: Thank you. I checked, and your email address is confirmed. Also, I see three uploads from you. Effeietsanders (talk) 00:35, 30 September 2018 (UTC)

Request from A. Latina Brown[edit]

How does one edit a submission? I would like to change the order of photos but can't find a way to access editing my published pages. I assumed the first photograph listed would show up, but it's the last photo.

A. Latina Brown (talk) 15:12, 30 September 2018 (UTC)

@A. Latina Brown:, on the top right of your screen, click on "uploads". You will then see all the files you uploaded. The order is the inverse order in which you uploaded them.--Ymblanter (talk) 20:57, 30 September 2018 (UTC)

Uploading photos already taken by mobile phone[edit]

Sukanya majumder (talk) 17:57, 30 September 2018 (UTC) Dear Sir, I have already taken few photos from my mobile phone, but I can't upload them in WLM page. Kindly help me in this regard. Thanks Sukanya Majumder

@Sukanya majumder: please detail why you can not upload photos. Otherwise it will be difficult to help you.--Ymblanter (talk) 20:59, 30 September 2018 (UTC)

Dear Sir,

After logging in in WLM page, in Upload tab, when I am clicking on button 'Select media file to upload', I can navigate in my mobile's photo album, but photo is not being uploaded. Do I need to give name to each of my photos, which I want to upload? Or any other issues? Kindly let me know.

— Preceding unsigned comment added by Sukanya majumder (talk • contribs) 02:28, 1 October 2018 (UTC)
@Sukanya majumder: This sounds like the upload interface is working, but when you get the dialog window asking to select your files, something goes wrong in the communication with your phone. Because we cannot see your phone, it is hard to find the exact cause. Do you have the option of loading the photos to a laptop/desktop computer, and upload them from there? Effeietsanders (talk) 03:43, 1 October 2018 (UTC)

upload issues[edit]

i just took a photo on 9/30/18 1:17pm. I was wodnering if my photo was visible? I do not frequently have acess to internet

MermaidDeville (talk) 20:28, 30 September 2018 (UTC)

@MermaidDeville:, no, you did not upload any photos, at least not under this account.--Ymblanter (talk) 20:55, 30 September 2018 (UTC)
Which country are you trying to upload for? Effeietsanders (talk) 23:02, 30 September 2018 (UTC)

Cannot upload photo[edit]

Tliddil (talk) 22:01, 30 September 2018 (UTC)

Hi @Tliddil: Could you provide more details about the process you are following and the issues you are having? What sort of error are you seeing? ~Kevin Payravi (talk) 22:04, 30 September 2018 (UTC)
Hi @Tliddil:, you've successfully uploaded two files into the contest. You can can see them here. MichaelMaggs (talk) 22:25, 30 September 2018 (UTC)

How do I include my historical reference number with my picture upload[edit]

Jcrencher (talk) 23:00, 30 September 2018 (UTC)

@Jcrencher: In the upload form, there's a field where you can enter the number. What country are you trying to upload for? Effeietsanders (talk) 23:11, 30 September 2018 (UTC)

Request for participation from Afghanistan[edit]

Hello All, I Contact you from Afghanistan, Can I participate to Wiki loves monuments ? please send me the reply to 09:13, 13 October 2018 (UTC)