Template talk:PermissionOTRS-ID

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How it works[edit]

It doesn't work that way :)[1] The preceding comment was added in an Edit Summary by Cbrown1023 (talk • contribs) at 01:22, 3 August 2007 (UTC)

OK, I'll bite, how does it work? What is wrong with linking to the actual permission page (if my link worked, I don't actually have access to the system)? Thanks!   — Jeff G. (talk|contribs) 10:16, 3 August 2007 (UTC)
The link itself does not work, that is the problem. The system is very weird, Ticket#: 2007071210017112, is actually found at https://secure.wikimedia.org/otrs/index.pl?Action=AgentTicketZoom&TicketID=976931&ArticleID=1207911&QueueID=34. I'm not sure how it actually works, but the setting we had before didn't work. :( Cbrown1023 talk 16:33, 3 August 2007 (UTC)
Thanks for the feedback. Do you have a working link for that ticket that contains string "2007071210017112"? Thanks again!   — Jeff G. (talk|contribs) 17:22, 5 August 2007 (UTC)
What? The link I provided is for Ticket#: 2007071210017112. Cbrown1023 talk 14:43, 8 August 2007 (UTC)
Oh, I see what you mean! Yes, I do actually! https://secure.wikimedia.org/otrs/index.pl?Action=AgentTicketSearch&Subaction=Search&TicketNumber=2007071210017112 /me adds that to the template (I don't think it was like that before... or maybe I'm just slow :-P). Cbrown1023 talk 14:46, 8 August 2007 (UTC)

It bug[edit]

Hello. The template dont work. {{PermissionOTRS-ID|AAAAAAAAA}} do not display the link to the mail AAAAAAAAA. Maybe we can replace the mapping code by a more simple one :


Any body can check it? i dont know how must work PermissionOTRS-ID. ~ bayo or talk 13:15, 13 March 2008 (UTC)

Category:Items with OTRS permission confirmed[edit]

Category discussion notification Category:Items with OTRS permission confirmed has been listed at Commons:Categories for discussion so that the community can discuss ways in which it should be changed. We would appreciate it if you could go to voice your opinion about this at its entry.

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Two related categories are also discussed there.   — Jeff G. (talk|contribs) 07:43, 15 January 2010 (UTC)


{{edit protected}}

Please replace everything between the noinclude tags with {{documentation}}. I've already moved the relevant bits to Template:PermissionOTRS-ID/doc. Rd232 (talk) 22:54, 30 June 2011 (UTC)

✓ Done. --ZooFari 19:58, 3 July 2011 (UTC)