Commons:OTRS

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The OTRS volunteer's interface (German)
An image that received its permission for use via OTRS

OTRS stands for Open-source Ticket Request System. On Commons, its use generally means that permission to use an image freely has been received via email and has been (or is waiting to be) validated by a user with OTRS access. In other Wikimedia projects it can also refer to enquiries in several languages from the public or press.

To "put something on OTRS" means to send an email to permissions-commons@wikimedia.org and have it dealt with by an OTRS volunteer.

Contents

[edit] If you need to confirm permission

  1. Before you upload the file to Commons, contact the copyright holder and ask them to release the work under a free license.
    • The author must choose one of the licenses permitted at Commons; in particular, restricting use to Wikipedia or Wikimedia projects is not acceptable. See Commons:Email templates for a recommended reply from the author.
  2. When you receive a reply, please check that the permit authorized by the copyright is appropriate to the Commons. If so, upload the image to Commons and add {{OTRS pending}}
  3. Then forward the e-mail with the author's clear statement of permissions to permissions-commons-at-wikimedia.org, including the full header and the previous exchanged correspondence with the copyright holder, and a link to the image on Commons.
    • Be sure to include the image information on the origin of it (source) and authorized by the copyright license (which should be in the e-mail).
  4. A volunteer will later check the email in OTRS to verify that all is well with the permission sent by the author and, if so, they will replace the {{OTRS pending}} with {{PermissionOTRS}}

To find an OTRS volunteer, go to Category:Commons OTRS volunteers or use the OTRS Noticeboard. If your email/request is taking a long time to get a response, try contacting one of these people and asking them to follow it up.

OTRS volunteers also handle reports of copyright violations. Help is always needed to process permissions emails. If you are interested in volunteering for commons-related OTRS work, please visit m:OTRS/volunteering or contact guillom.

[edit] Declaration of consent for all enquiries

Due to the large number of ambiguous answers to enquiries concerning a permission of reuse for an image, text or similar (such as "I allow Wikipedia to reuse my photos") it is advisable to attach to your enquiry email a standard declaration of consent (and point to it in the email), which can be returned by the author/copyright owner in the email reply. The precedent below should be amended, as necessary, with the required additional information. Note that "WORK" and "LICENSE" should not appear in the emailed reply as they should be replaced by details of the image and license.

To permissions-commons-at-wikimedia.org

I hereby assert that I am the creator and/or sole owner of the exclusive copyright of WORK [    insert link    ].

I agree to publish that work under the free license [   choose at least one    from http://commons.wikimedia.org/wiki/Commons:Choosing_a_license#Common_free_licenses — THIS DECLARATION IS NOT VALID UNLESS YOU FILL SOMETHING IN HERE ].

I acknowledge that I grant anyone the right to use the work in a commercial product, and to modify it according to their needs, as long as they abide by the terms of the license and any other applicable laws.

I am aware that I always retain copyright of my work, and retain the right to be attributed in accordance with the license chosen. Modifications others make to the work will not be attributed to me.

I am aware that the free license only concerns copyright, and I reserve the option to take action against anyone who uses this work in a libelous way, or in violation of personality rights, trademark restrictions, etc.

I acknowledge that I cannot withdraw this agreement, and that the work may or may not be kept permanently on a Wikimedia project.

 DATE, NAME OF THE COPYRIGHT HOLDER     

[edit] Templates to use on image pages

  • Users who have sent a permission to OTRS but haven't received confirmation yet can use {{Otrs pending}} to tell others that it's in progress.
  • OTRS volunteers can use {{OTRS received|ticket=URL}} when the permission has been received but further clarification or communication is needed.
  • OTRS volunteers can use {{PermissionOTRS|ticket=URL}} when the permission has been accepted and archived in the Wikimedia OTRS system.

[edit] See also

Retrieved from "http://commons.wikimedia.org/wiki/Commons:OTRS"