English subtitles for clip: File:2014-05-10 Wikimedia Hackathon Lila Tretikov.webm
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1 00:00:03,356 --> 00:00:08,846 All right, the following session is called "Meet Lila Tretikov", 2 00:00:08,846 --> 00:00:14,156 Executive Director of the Wikimedia Foundation RC. Release Candidate (RC) 3 00:00:14,156 --> 00:00:18,456 because here we can't talk with position, 4 00:00:18,456 --> 00:00:20,685 because, in fact, if I understand correctly, 5 00:00:20,685 --> 00:00:23,675 it's on June 1st, when you effectively will be there. 6 00:00:23,675 --> 00:00:26,058 So we have a preview, a software preview, 7 00:00:26,058 --> 00:00:32,889 which is great in events like this, we're not going to run a demo. 8 00:00:32,889 --> 00:00:34,948 Sorry, I will stop right now. 9 00:00:34,948 --> 00:00:37,488 So, please, meet Lila. 10 00:00:41,998 --> 00:00:46,108 Hi, thank you everybody, it's really, really exciting to be here. 11 00:00:46,108 --> 00:00:51,039 This is my kind of crowd, I feel right at home here right now. 12 00:00:52,639 --> 00:00:57,154 I hope I'm not one of those RCs that has bugs in it. 13 00:00:57,154 --> 00:00:59,542 You will know better. 14 00:00:59,542 --> 00:01:07,657 So, this is the kind of environment I'm really happy to be in, 15 00:01:07,657 --> 00:01:09,695 I'm really comfortable with. 16 00:01:09,695 --> 00:01:13,209 But I just want to give a little bit of a background on me. 17 00:01:13,209 --> 00:01:16,672 Specifically, more on a technical and operational perspective. 18 00:01:16,672 --> 00:01:22,509 You do have to forgive me, because I have been up for more than 24 hours now. 19 00:01:23,909 --> 00:01:27,541 And I know, I said that I have pretty decent endurance 20 00:01:27,541 --> 00:01:31,925 I think, you guys are testing me. 21 00:01:31,925 --> 00:01:34,644 So, as some of you know, 22 00:01:34,644 --> 00:01:40,455 I'm coming from a combination of art and technology backgrounds. 23 00:01:40,455 --> 00:01:45,535 And this is really important in understanding what I care about 24 00:01:45,535 --> 00:01:47,115 personally and professionally, 25 00:01:47,115 --> 00:01:51,058 and also understanding why I'm standing in front of you 26 00:01:51,058 --> 00:01:55,063 in a role of stepping into the ED role. 27 00:01:55,063 --> 00:01:59,700 For such an important project as Wikipedia and its sister projects, 28 00:01:59,700 --> 00:02:04,058 as well as the Wikimedia Foundation. 29 00:02:04,058 --> 00:02:06,565 So, to give you a little bit of an insight 30 00:02:06,565 --> 00:02:08,688 of things I've done before. 31 00:02:08,688 --> 00:02:12,185 A Hackathon like this is something that I'm really passionate about, personally. 32 00:02:12,185 --> 00:02:16,392 I grew up in my Berkeley years and this is how 33 00:02:16,392 --> 00:02:19,200 Berkeley sort of operates. 34 00:02:19,200 --> 00:02:22,784 It's a lot of incredibly talented and creative people coming together 35 00:02:22,784 --> 00:02:24,319 and building things. 36 00:02:24,319 --> 00:02:28,380 And then showing them, and deploying them and making them happen. 37 00:02:28,380 --> 00:02:33,649 Completely a grass-roots level of effort. 38 00:02:33,649 --> 00:02:37,289 And then, when I went in and I started working 39 00:02:37,289 --> 00:02:41,158 and growing technical companies in the Silicon Valley, 40 00:02:41,158 --> 00:02:47,076 actually, brought with me this ethos of technology 41 00:02:47,076 --> 00:02:51,199 built in an open format, in an open source way, 42 00:02:51,199 --> 00:02:58,312 and built from the ground up, as opposed to from the top down. 43 00:02:58,312 --> 00:03:01,443 So, a few things that I've done in my past 44 00:03:01,443 --> 00:03:03,368 or I don't want to even say <i>I</i> have done, 45 00:03:03,368 --> 00:03:08,465 we have done as a team, because I'm a 46 00:03:08,465 --> 00:03:10,588 you know, guys, you're way better than me in technology 47 00:03:10,588 --> 00:03:12,762 as this point than I am. 48 00:03:12,762 --> 00:03:14,950 So a few things that we have done, 49 00:03:14,950 --> 00:03:18,880 is really have taken technology innovation before 50 00:03:18,880 --> 00:03:20,418 and married it 51 00:03:20,418 --> 00:03:23,682 with the hyper-focus on user experience, 52 00:03:23,682 --> 00:03:27,040 and the actual users that use our products. 53 00:03:27,040 --> 00:03:29,069 And why is this important? 54 00:03:29,069 --> 00:03:32,496 This is a huge differentiator for building software today. 55 00:03:32,496 --> 00:03:39,443 Combining those two, two of those best worlds 56 00:03:39,443 --> 00:03:43,458 and bringing the truly unique user experience, 57 00:03:43,458 --> 00:03:45,532 is something that people really love, 58 00:03:45,532 --> 00:03:48,312 really differentiates products and 59 00:03:48,312 --> 00:03:51,410 really what makes them successful often times. 60 00:03:51,410 --> 00:03:56,824 And I think like never before it's even more important today. 61 00:03:56,824 --> 00:04:01,687 Especially, with the growths and [....] of all of that different device formats, 62 00:04:01,687 --> 00:04:04,131 that are in front of all of us. 63 00:04:04,131 --> 00:04:08,384 So, what I'm looking forward to with respect of the product 64 00:04:08,384 --> 00:04:12,037 and the organisation at Wikimedia Foundation is 65 00:04:12,037 --> 00:04:18,081 bringing and continuing the focus the organization already has 66 00:04:18,081 --> 00:04:20,957 on our users and continuing to grow it. 67 00:04:20,957 --> 00:04:24,453 Not only by the way in the product and technology organization, 68 00:04:24,453 --> 00:04:27,099 but throughout the Foundation as a whole. 69 00:04:27,099 --> 00:04:30,061 Because User Experience doesn't start and end with the product, 70 00:04:30,061 --> 00:04:37,063 it's the entire experience, that an individual has with the organization as a whole. 71 00:04:38,463 --> 00:04:42,850 So, with that, that's kind of my short introduction, I wanted to make sure 72 00:04:42,850 --> 00:04:45,793 that everybody has time to actually ask me questions, 73 00:04:45,793 --> 00:04:48,362 because that's probably where you curiosity is, 74 00:04:48,362 --> 00:04:53,851 and I, just for disclosure, don't know everything yet. 75 00:04:53,851 --> 00:04:59,779 People have been coming to me, and in a really gentle and kind way saying: 76 00:04:59,779 --> 00:05:03,874 "Lila, how are you feeling that there is a lot to learn?" 77 00:05:03,874 --> 00:05:05,471 (laughs) 78 00:05:05,471 --> 00:05:10,908 And I can tell you, yes, there is an unbelievable amount of things to learn. 79 00:05:10,908 --> 00:05:15,340 Both, from with respect to our projects, 80 00:05:15,340 --> 00:05:20,268 as well as with respect to our invaluable community 81 00:05:20,268 --> 00:05:22,048 and everything what's going on there. 82 00:05:22,048 --> 00:05:25,951 Well, with that I want to open it up for questions. 83 00:05:25,951 --> 00:05:31,395 So, how we're going to do this? In order not to spend time running with the mic, 84 00:05:31,395 --> 00:05:34,420 just as we did in the openings spontaneously, 85 00:05:34,420 --> 00:05:36,769 if you have a question, just come to this side of the wall. 86 00:05:36,769 --> 00:05:44,675 And then, from here we will process questions, if you don't mind. 87 00:05:44,675 --> 00:05:47,540 So, you're next to ask a question. 88 00:05:47,540 --> 00:05:50,915 I just stand here, to mark that I'm in a queue here. 89 00:05:50,915 --> 00:05:52,429 Yes, you're in the queue. 90 00:05:52,429 --> 00:05:55,177 (laughs) 91 00:05:56,057 --> 00:05:58,856 Example A, right. 92 00:05:58,856 --> 00:06:01,631 So, hello, I'm Sumana! 93 00:06:01,631 --> 00:06:02,950 It's great to see you. 94 00:06:02,950 --> 00:06:03,718 Yeah, it's great to meet you too. 95 00:06:03,718 --> 00:06:05,750 I'm one of your new employees. 96 00:06:05,750 --> 00:06:06,826 I know your name! 97 00:06:06,826 --> 00:06:08,154 Oh! Gosh! 98 00:06:08,154 --> 00:06:10,354 (laughs) 99 00:06:10,354 --> 00:06:14,355 And, just on a very personal technical level: 100 00:06:14,355 --> 00:06:16,092 What do you like to hack on? 101 00:06:16,092 --> 00:06:19,258 When you have time to do a little bit of hobbyist programming, 102 00:06:19,258 --> 00:06:22,615 what languages do you like, what do you like to hack on? 103 00:06:22,615 --> 00:06:31,164 Oh, gosh, I've been doing JavaScript, I’ve to admit. (laughs) 104 00:06:31,164 --> 00:06:36,825 Well, you know, a lot of purists, don't favour it that much, 105 00:06:36,825 --> 00:06:40,232 but I think it's extremely, actually, powerful language. 106 00:06:40,232 --> 00:06:42,689 And it's also very easy. 107 00:06:42,689 --> 00:06:45,609 One of those things I really love to do, when I get to code, 108 00:06:45,609 --> 00:06:48,655 which is not very often at all, though, 109 00:06:48,655 --> 00:06:51,500 is to see immediate results. 110 00:06:51,500 --> 00:06:57,093 And at some point in my life I did like back end servers, 111 00:06:57,095 --> 00:07:04,163 I coded on a Java site, on a J2EE, on a Virtual Machine things. 112 00:07:04,163 --> 00:07:09,060 But what I really, really love is being able to change a couple of things 113 00:07:09,060 --> 00:07:13,070 in a code and to see the results immediately and start tweaking in it. 114 00:07:13,070 --> 00:07:16,456 So, JavaScript is extremely forgiving with that respect 115 00:07:16,456 --> 00:07:19,124 and is really set up for that. 116 00:07:19,124 --> 00:07:21,010 So, when I do get a chance, 117 00:07:21,010 --> 00:07:23,892 which is, yeah, you have to forgive me, 118 00:07:23,892 --> 00:07:26,871 I'm not nearly as sharp on that anymore, 119 00:07:26,871 --> 00:07:30,850 but when I do get a chance, that's what I play with nowadays. 120 00:07:31,540 --> 00:07:34,901 All right, if you don't have more questions, I have one. 121 00:07:34,901 --> 00:07:36,218 But please, do have more questions. 122 00:07:36,218 --> 00:07:37,939 (laughs) 123 00:07:37,939 --> 00:07:44,459 So, there is a lot of discussion about the involvement of volunteer editors to create content. 124 00:07:44,459 --> 00:07:52,230 What is your opinion in general about working with technical volunteers, technical contributors together? 125 00:07:52,230 --> 00:08:00,884 Oh, I think it's fundamental and undividable part of what we do. 126 00:08:00,884 --> 00:08:05,857 What it means to be an Open Source foundation, 127 00:08:05,857 --> 00:08:07,904 and an Open Source project. 128 00:08:07,904 --> 00:08:11,737 Because a lot of the innovation is going to come not internally, 129 00:08:11,737 --> 00:08:13,490 first of all, from the Foundation, 130 00:08:13,490 --> 00:08:16,954 but from wonderful minds out there, like yours, 131 00:08:16,954 --> 00:08:20,442 from different regions in the world. 132 00:08:20,442 --> 00:08:22,700 But there is an even more important point: 133 00:08:22,700 --> 00:08:28,947 as a Foundation we try to be as diverse, 134 00:08:28,947 --> 00:08:31,824 geographically and culturally as possible. 135 00:08:31,824 --> 00:08:35,511 That said, we are a fairly small group of people, 136 00:08:35,511 --> 00:08:37,844 when you look at as today. 137 00:08:37,844 --> 00:08:43,123 Without having the reach of our technical community, 138 00:08:43,123 --> 00:08:44,369 we cannot be, 139 00:08:44,369 --> 00:08:45,831 as I was talking about, 140 00:08:45,831 --> 00:08:47,907 being close to our users. 141 00:08:47,907 --> 00:08:52,199 We can't be close to our users without all of yours help. 142 00:08:52,199 --> 00:08:57,804 So, it's absolutely critical for us to engage with both the technical 143 00:08:57,804 --> 00:09:02,671 as well as editor community, to really make Wikipedia 144 00:09:02,671 --> 00:09:06,636 and all of its sister projects successful. 145 00:09:06,636 --> 00:09:09,665 Okay, you were partying until late night yesterday, 146 00:09:09,665 --> 00:09:11,131 this way so nobody wants to queue here. 147 00:09:11,131 --> 00:09:12,955 Just raise your hand, I will be there. 148 00:09:12,955 --> 00:09:15,819 Hey, guys, if you don't start asking questions, I will start walking around 149 00:09:15,819 --> 00:09:17,471 and asking <i>you</i> questions. 150 00:09:17,471 --> 00:09:18,937 (laughs) 151 00:09:24,137 --> 00:09:27,072 So, I hack on a lot of different things, when I have time, 152 00:09:27,072 --> 00:09:31,565 and one of them is also a little bit unpopular in the Open Source community, 153 00:09:31,565 --> 00:09:34,962 and that's the iPhone platform iOS. 154 00:09:34,962 --> 00:09:41,504 So, I was going to ask about your iOS strategy, or maybe more generally, 155 00:09:41,504 --> 00:09:47,319 mobile strategy, because talking about diversity of users that is really kind of 156 00:09:47,319 --> 00:09:51,806 the next generation of computing people or accessing computational devices 157 00:09:51,806 --> 00:09:54,217 first on their mobile phones. 158 00:09:54,217 --> 00:09:55,954 Great question, thank you. And what is your name? 159 00:09:57,954 --> 00:10:05,024 I'm Christine Corbett and I'm a PhD candidate in Physics and Open Source developer, 160 00:10:05,024 --> 00:10:07,208 and "Close Source" developer, depending on my mood. 161 00:10:07,208 --> 00:10:08,561 (laughs) 162 00:10:08,561 --> 00:10:12,579 Great! It's great to meet you Christine, thank you for a great question. 163 00:10:12,579 --> 00:10:16,943 So, a couple of thoughts on this: 164 00:10:16,943 --> 00:10:23,802 So, first of all, as far as I understand, and keep in mind, this may change, 165 00:10:23,802 --> 00:10:33,257 at Wikimedia, we actually have, a two pong strategy with respect to devices, 166 00:10:33,257 --> 00:10:37,978 and with respect to mobile and that includes both, mobile web 167 00:10:37,978 --> 00:10:44,161 and reach applications on the dominant mobile platforms. 168 00:10:44,161 --> 00:10:45,544 So that's important to understand. 169 00:10:45,544 --> 00:10:49,786 And the reason for that is of how complex what we do is. 170 00:10:49,786 --> 00:10:52,132 Some things actually land themselves really well, 171 00:10:52,132 --> 00:11:01,025 just mobile web application, often times, put into the shell of the reach app, 172 00:11:01,025 --> 00:11:04,125 but browser based, for what we do, 173 00:11:04,125 --> 00:11:09,306 we feel that reach application is important to have as well. 174 00:11:09,306 --> 00:11:12,574 Now, I want to abstract for a second and talk a little bit 175 00:11:12,583 --> 00:11:16,419 about the trajectory of the market, overall. 176 00:11:16,419 --> 00:11:21,545 So, what we have seen is that the mobile form fact is going to eclipse 177 00:11:21,545 --> 00:11:26,406 or is eclipsing the desktop and laptop computing. 178 00:11:26,406 --> 00:11:29,822 That is the reality, that is something that is happening and 179 00:11:29,822 --> 00:11:33,139 we have to be staying in front of it. 180 00:11:33,139 --> 00:11:37,548 So, this is why it is such a huge focus for us at the Foundation, 181 00:11:37,548 --> 00:11:42,744 to pay attention to this and to invest heavily into the mobile platforms. 182 00:11:42,744 --> 00:11:45,592 Now, when we look at mobile platforms, obviously, 183 00:11:45,592 --> 00:11:50,882 we see the dominant player today in smartphones, 184 00:11:50,882 --> 00:11:56,300 which is Android and close second, which is iOS. 185 00:11:56,300 --> 00:11:58,837 And those are the two platforms we're looking at. 186 00:11:58,837 --> 00:12:06,120 And just like, with the OS desktop market, 187 00:12:06,120 --> 00:12:14,387 just like Wikipedia is accessible from Microsoft Windows, or Mac OS X, 188 00:12:14,387 --> 00:12:19,245 we're going to make sure that is accessible from whatever the end user is 189 00:12:19,245 --> 00:12:22,150 accessing the website. 190 00:12:26,795 --> 00:12:32,012 At this moment of time, most of our data is hidden in Wikipedia. 191 00:12:32,012 --> 00:12:37,296 Wikidata is basically making it available for as many places and 192 00:12:37,296 --> 00:12:39,502 platforms as we can. 193 00:12:39,502 --> 00:12:45,357 Can you see like I do that Wikidata is going basically make us crazy 194 00:12:45,357 --> 00:12:49,483 with information in any language, for everyone and everywhere? 195 00:12:50,473 --> 00:12:53,442 Can you let us know what your name is, please? 196 00:12:53,524 --> 00:12:55,175 My name is Gerard M. 197 00:12:55,175 --> 00:12:56,802 Nice to meet you! 198 00:12:56,802 --> 00:13:02,293 So, if I understand correctly you're worried about overwhelming amount of data? 199 00:13:02,293 --> 00:13:05,013 Is that what you're trying to say? 200 00:13:05,013 --> 00:13:09,334 Quite the contrary. I'm saying that we're underwhelming at the moment 201 00:13:09,334 --> 00:13:12,668 with the amount of data that we have, but I'm saying that we're growing 202 00:13:12,668 --> 00:13:18,366 the amount of meaningful data really, really quickly. 203 00:13:18,366 --> 00:13:22,214 And I think that we can do an awfully good job by getting that data 204 00:13:22,214 --> 00:13:28,020 to people in other languages, people in Wikipedias, where we don't have 205 00:13:28,020 --> 00:13:30,734 a lot of that data yet. 206 00:13:30,734 --> 00:13:32,038 Okay, yeah, I understand. 207 00:13:32,038 --> 00:13:35,230 Yeah, I would tend to agree with you, I think. 208 00:13:37,790 --> 00:13:46,594 Understanding the data within articles is a very important component 209 00:13:46,594 --> 00:13:49,750 of what we do and there are multiple reasons for that. 210 00:13:49,750 --> 00:13:55,974 But before I go there and I want to say that it doesn't take away from the 211 00:13:55,974 --> 00:14:01,859 beauty of the textual organisation and the text that is actually on the page. 212 00:14:01,859 --> 00:14:04,629 Those two are complementary. 213 00:14:04,629 --> 00:14:08,171 But the importance of the data is, nevertheless, still there. 214 00:14:08,171 --> 00:14:13,463 Because it allows us to, like you mentioned, give as many languages 215 00:14:13,463 --> 00:14:19,427 as possible, access to quint essential information and actually encourage 216 00:14:19,427 --> 00:14:24,022 the little one to interpretation and of information as well. 217 00:14:24,022 --> 00:14:32,231 On the other side, it's also important, because it's a fundamental of just 218 00:14:32,231 --> 00:14:37,672 cataloguing of the knowledge, it is kind of the base level of it. 219 00:14:37,672 --> 00:14:41,452 So, that's how I think about it, again, take it with a grain of salt, 220 00:14:41,452 --> 00:14:44,285 that may change. 221 00:14:49,431 --> 00:14:53,449 Hi, I'm Vibha, I'm working on the Design Team, part of the WMF staff. 222 00:14:55,029 --> 00:14:59,739 My own experience and talking to other women within the last two years: 223 00:14:59,739 --> 00:15:05,146 it's really hard, sometimes it's hard to be a female editor in the community. 224 00:15:05,146 --> 00:15:12,886 There is a strong level of aggression, that is, I think, difficult for some people to deal with, 225 00:15:12,886 --> 00:15:15,149 there is a lot of toxicity in the community sometimes, 226 00:15:15,149 --> 00:15:20,017 and what's the direct testimony to that, 227 00:15:20,017 --> 00:15:23,047 like how underrepresented some of the women and [...] are, 228 00:15:23,047 --> 00:15:30,329 I want to hear you sort of thoughts about gender in general, 229 00:15:30,329 --> 00:15:32,232 like community participation-wise, 230 00:15:32,232 --> 00:15:37,915 and what kind of ideas could us help to improve that? 231 00:15:37,915 --> 00:15:39,596 Great question, thank you! 232 00:15:39,596 --> 00:15:46,297 So, I have started to dig in, to understand, what the data actually tells us. 233 00:15:46,297 --> 00:15:52,320 And since I've been only a week at this, you have to pardon my ignorance 234 00:15:52,320 --> 00:15:55,490 when you see and feel free to correct me. 235 00:15:55,490 --> 00:16:04,411 However, from the early signs, we have a lot data, but none of it is particularly conclusive. 236 00:16:04,411 --> 00:16:11,325 From early signs, it's actually, women editors haven't even get to the edit page, 237 00:16:11,325 --> 00:16:13,878 they just don't even click the button yet. 238 00:16:13,878 --> 00:16:21,374 So, there is something happening in a distinction between male and female 239 00:16:21,374 --> 00:16:27,728 that is kind of blocking and reducing that number of female editors before they 240 00:16:27,728 --> 00:16:31,559 even get to, you know, "how the community interacts with them". 241 00:16:31,559 --> 00:16:36,196 I don't want to diminish the importance of <i>what is</i> the User Experience 242 00:16:36,196 --> 00:16:42,034 once the interaction occurs, I think that it is absolutely critical and important. 243 00:16:42,034 --> 00:16:45,248 But we need to understand it holistically, from the perception 244 00:16:45,248 --> 00:16:49,986 that is set out there in the first place, how do people talk about Wikipedia, 245 00:16:49,986 --> 00:16:53,406 and how women actually participate in projects like that, 246 00:16:53,406 --> 00:16:56,587 so we need to understand the psychology, all the way down to 247 00:16:56,587 --> 00:17:03,848 how the site actually interacts, how female vs. male interact with the site, 248 00:17:03,848 --> 00:17:09,674 and, finally also, you know, how people actually collaborating on the projects. 249 00:17:09,674 --> 00:17:13,712 I want to say a few words about collaboration. 250 00:17:13,712 --> 00:17:19,215 One of the things we have done in my previous roles, 251 00:17:19,215 --> 00:17:29,042 is, as part of my job, I run Customer Success, which in commercial terms 252 00:17:29,042 --> 00:17:36,461 is a support organisation. And I was really lucky to have some incredible people 253 00:17:36,461 --> 00:17:42,637 who understand social dynamic and human conversational dynamic. 254 00:17:42,637 --> 00:17:48,026 And what happened, is, as part of the transformation that we have done, 255 00:17:48,026 --> 00:17:54,378 when the team first started, when I took it over, 256 00:17:54,378 --> 00:17:58,565 I don't know how many of you are familiar with it, 257 00:17:58,565 --> 00:18:04,250 but our scoring, usually you use what's called "Net promoter score" for measuring 258 00:18:04,250 --> 00:18:09,708 how well liked your product or your service is. 259 00:18:09,708 --> 00:18:15,004 Our Net promoter score was something in the 30s, which is fairly low by market standard. 260 00:18:15,004 --> 00:18:22,323 By the time it took us about two to three years to get that score way up, 261 00:18:22,323 --> 00:18:25,419 to where it was hovering about 80. 262 00:18:26,279 --> 00:18:29,824 We have done a lot of work to get that done, on the product side, 263 00:18:29,824 --> 00:18:33,459 but that work alone would not be enough. 264 00:18:33,459 --> 00:18:37,725 To get people to what Net promoter scores actually does it 265 00:18:37,725 --> 00:18:41,489 measures how many people are willing to recommend 266 00:18:41,489 --> 00:18:44,679 your service or product to other people. 267 00:18:47,569 --> 00:18:52,408 So, a huge portion of that score is the social dynamic that is happening 268 00:18:52,408 --> 00:18:55,538 between people. Either within a support organisation, 269 00:18:55,538 --> 00:18:57,288 or within the community organisation. 270 00:18:57,288 --> 00:19:01,130 I don't want to diminish or underestimate how important it is and 271 00:19:01,130 --> 00:19:05,660 it is definitely something we need to focus on and understand. 272 00:19:05,660 --> 00:19:07,881 Lila, I don't have questions queuing up here, 273 00:19:07,881 --> 00:19:10,940 you can ask a question! You will have many chances to talk to 274 00:19:10,940 --> 00:19:14,239 Wikimedia Foundation employees, but do you have a question 275 00:19:14,239 --> 00:19:17,900 for volunteers, people working from other chapters, etc.? 276 00:19:17,900 --> 00:19:22,327 Yeah, I have a question for you and feel free to just raise your hand and answer. 277 00:19:22,327 --> 00:19:28,994 What do you guys see as the major, let's say number one priority for the 278 00:19:28,994 --> 00:19:31,384 Wikimedia Foundation in the next year? 279 00:19:32,704 --> 00:19:34,770 Any answer is fine! 280 00:19:34,770 --> 00:19:37,327 (laughs) 281 00:19:46,037 --> 00:19:51,951 Improving community recruitment and tools for new community members. 282 00:19:51,951 --> 00:19:58,483 So, just to clarify, are you talking about editors specifically, are you talking about 283 00:19:58,483 --> 00:20:01,170 technical community, what kind of community we're talking about? 284 00:20:01,170 --> 00:20:05,491 Both, especially, you know, editors more on the technical end as well, 285 00:20:05,491 --> 00:20:07,893 so people building templates and so on. 286 00:20:13,463 --> 00:20:17,814 We're getting more and more to the state where we can have many tools, 287 00:20:17,814 --> 00:20:22,327 where people just sit in a train, being bored, doing stupid things and 288 00:20:22,327 --> 00:20:25,101 adding information to Wikidata. 289 00:20:25,101 --> 00:20:27,428 (laughs) 290 00:20:27,428 --> 00:20:34,049 I think we should have more, we should really start thinking in terms of what can we do to engage people, 291 00:20:34,049 --> 00:20:37,543 who are bored out of the school , at places where they don't want to be. 292 00:20:40,513 --> 00:20:43,873 Sounds good! How about turning that into a game? 293 00:20:43,873 --> 00:20:48,037 Let's have them compete for. 294 00:20:48,037 --> 00:20:54,844 I actually agree with Gerard, before Wikidata existed, I found this interesting project 295 00:20:54,844 --> 00:21:02,977 called Freebase, I think. They had these interesting game-like tools, 296 00:21:02,977 --> 00:21:06,884 that you could use for example to say if this person is a male or female, 297 00:21:06,884 --> 00:21:10,791 if this is a country or an animal or a person or something. 298 00:21:10,791 --> 00:21:13,479 And you would collect points and you would see ... 299 00:21:13,479 --> 00:21:16,873 You know, it was basically a game. You would be doing exactly 300 00:21:16,873 --> 00:21:19,575 what Gerard was saying. 301 00:21:19,575 --> 00:21:22,342 And I don't see that yet with Wikidata. 302 00:21:22,342 --> 00:21:26,710 Some people have been building some tools and I believe 303 00:21:26,710 --> 00:21:31,270 it would be really, you know, as he says, a major step forward, 304 00:21:31,270 --> 00:21:35,459 because, as you say, that is a basic element of information, 305 00:21:35,459 --> 00:21:42,145 that element point, whatever. So if we can get 306 00:21:42,145 --> 00:21:47,906 people playing and feeling more capable of adding 307 00:21:47,906 --> 00:21:53,491 to the whole set of Wikimedia projects without being overwhelmed 308 00:21:53,491 --> 00:22:01,818 having to learn how to write in the encyclopaedic way or learning a lot about the subject. 309 00:22:01,818 --> 00:22:05,092 Just to say if that is male or female or something like that, 310 00:22:05,092 --> 00:22:10,172 then we would also boost not only the content, but also the community. 311 00:22:10,172 --> 00:22:14,166 I really agree with him in that point. 312 00:22:14,166 --> 00:22:17,033 We have 500.000 humans and we don't know if they are 313 00:22:17,033 --> 00:22:19,832 male or female, for many of them we have pictures. 314 00:22:19,832 --> 00:22:22,301 So, yes, we can do this. 315 00:22:22,301 --> 00:22:25,202 So, I'm going to turn the table on you guys and challenge you. 316 00:22:25,202 --> 00:22:30,634 That sounds like an awesome project for the community to take on. 317 00:22:31,674 --> 00:22:32,950 Hi, I'm Vera. 318 00:22:32,950 --> 00:22:35,913 Have you been introduced to Stroopwaffels? 319 00:22:35,913 --> 00:22:38,017 (applause) 320 00:22:38,017 --> 00:22:42,418 Oh, yes, yes! 321 00:22:42,418 --> 00:22:46,718 Can I have one? Thank you, I love those things. 322 00:22:46,718 --> 00:22:50,754 Thank you, thank you! 323 00:22:56,884 --> 00:22:59,121 It's hard to speak after Stroopwaffels. 324 00:22:59,121 --> 00:23:01,946 (laughs) 325 00:23:03,196 --> 00:23:08,111 I'm Simone, I'm with Wikimedia Italia, I'm the vice-president, 326 00:23:08,111 --> 00:23:11,815 but I come from the mapping sector. I'm a former 327 00:23:11,815 --> 00:23:17,271 Open Street Map Foundation member. And I like to see what you 328 00:23:17,271 --> 00:23:24,759 see about maps. I think the two projects do stay together very well 329 00:23:24,759 --> 00:23:29,619 and I would like to have your opinion on that. 330 00:23:29,619 --> 00:23:32,876 I don't want to overpromise anything, because I'm still 331 00:23:32,876 --> 00:23:34,577 on this early stage, where I'm trying to understand 332 00:23:34,577 --> 00:23:36,924 how much resources we have, 333 00:23:36,924 --> 00:23:39,001 how much focus we can put on certain things. 334 00:23:39,001 --> 00:23:46,011 Personally, I do feel that geographical data is something that's missing today. 335 00:23:46,011 --> 00:23:53,413 That said, we will see how much we can focus on that particular piece. 336 00:23:53,413 --> 00:23:57,847 Because there's just a lot for us to do in the next year. 337 00:23:57,847 --> 00:24:01,281 Eric, do you have any thoughts on that? 338 00:24:01,281 --> 00:24:05,403 Yes! So the current plan for the next fiscal year subject to change 339 00:24:05,403 --> 00:24:09,655 as everything we do is to hire at least two engineers working on 340 00:24:09,655 --> 00:24:14,130 mapping related infrastructure. That means, just the Foundation's, 341 00:24:14,130 --> 00:24:16,869 not like beautiful applications yet. 342 00:24:16,869 --> 00:24:22,884 That can be done and can started get built by like the Mobile Team and other teams and volunteers, 343 00:24:22,884 --> 00:24:26,810 but just to have a very robust production, great server infrastructure 344 00:24:26,810 --> 00:24:31,026 for the Wikimedia Foundation's projects that can handle the kind of traffic we get. 345 00:24:31,026 --> 00:24:34,599 Like within the mobile app we make it a key feature, 346 00:24:34,599 --> 00:24:37,326 we make [...] and Google Maps available in every article, 347 00:24:37,326 --> 00:24:39,874 that's a scaling challenge, it's an infrastructure challenge, 348 00:24:39,874 --> 00:24:43,820 and current intent we succeed at that level. 349 00:24:47,580 --> 00:24:50,637 I'm Charles, staff of WMCH. 350 00:24:50,637 --> 00:24:54,007 I don't believe it should be a priority of the Foundation, 351 00:24:54,007 --> 00:24:56,078 maybe it's more a wish, 352 00:24:56,078 --> 00:24:58,447 but I would like that in one year, two years, 353 00:24:58,447 --> 00:25:03,222 we never again read in a mailing list that the Foundation, the chapter or 354 00:25:03,222 --> 00:25:06,639 a user group is not part of the community. 355 00:25:06,639 --> 00:25:07,744 I think that would be good. 356 00:25:07,744 --> 00:25:10,025 (applause) 357 00:25:10,025 --> 00:25:10,877 Thank you for bringing that up. 358 00:25:10,877 --> 00:25:14,312 As I have been on ramping, it was driving me crazy. 359 00:25:14,312 --> 00:25:22,840 It's really hard as a new and as I'm coming into the WMF 360 00:25:22,840 --> 00:25:26,730 I can imagine how hard it’s for the new community members 361 00:25:26,730 --> 00:25:28,703 to understand what they need to be. 362 00:25:28,703 --> 00:25:34,178 Where they need to be listening topics on. 363 00:25:34,178 --> 00:25:35,969 My name is Daniel Mietchen, I'm a researcher on the 364 00:25:35,969 --> 00:25:39,633 Natural History Museum in Berlin and I'm interested in integrating 365 00:25:39,633 --> 00:25:45,698 work flows, between the wiki community and the research community. 366 00:25:45,698 --> 00:25:50,615 I would like to have your opinion on how the Wikimedia Foundation is situated 367 00:25:50,615 --> 00:25:56,173 within those who write open things, be it knowledge, be it software, and other things, 368 00:25:56,173 --> 00:26:00,710 those who write knowledge, like the museums do e.g., 369 00:26:00,710 --> 00:26:03,627 and also the those who are active in the multi-lingual areas, 370 00:26:03,627 --> 00:26:05,519 all those different aspects. 371 00:26:05,519 --> 00:26:10,141 How do you plan to steer the Foundation within this community of different organisations 372 00:26:10,141 --> 00:26:13,885 doing partly mission-aligned things? 373 00:26:13,885 --> 00:26:18,421 Oh, well, that's an interesting question. 374 00:26:18,421 --> 00:26:24,061 I would definitely need to give that more thought. 375 00:26:24,061 --> 00:26:27,051 One thing I want all of us to keep in mind: 376 00:26:27,051 --> 00:26:33,343 our mission is aggregation and distribution of knowledge, in simple terms. 377 00:26:33,343 --> 00:26:38,667 In so far as other organisations mission align with that, 378 00:26:38,667 --> 00:26:42,298 and the kind of knowledge that we take in is encyclopaedic knowledge, 379 00:26:42,298 --> 00:26:45,102 so it can't be opinionated knowledge, 380 00:26:45,102 --> 00:26:55,475 so, in so far as it aligns with other organisations we're going to try to elaborate that, 381 00:26:55,475 --> 00:27:00,041 try to create additional emphasis on that. 382 00:27:00,041 --> 00:27:06,004 But it needs to be sliced on to specific spaces. 383 00:27:06,004 --> 00:27:09,511 Today we have knowledge programs, that are in play, 384 00:27:09,511 --> 00:27:14,016 as we think where we put our emphasis, 385 00:27:14,016 --> 00:27:18,120 I think we need to look on other types or other themes within that. 386 00:27:21,258 --> 00:27:31,398 Hello, I'm Michael Riser, I work as a Wikipedian in Residence in the National Library of Switzerland. 387 00:27:31,398 --> 00:27:37,816 I'm also part of the Open Government Data team of Zurich 388 00:27:37,816 --> 00:27:39,690 and that's the question I have: 389 00:27:39,690 --> 00:27:48,661 Does the WMF understands itself as a part of the Open Data movement and 390 00:27:48,661 --> 00:27:52,781 are there any plans in that topic in the future? 391 00:27:52,781 --> 00:28:05,392 And are there steps for how to bring the Open Data community and Wikimedia community together 392 00:28:05,392 --> 00:28:10,818 so they can work on projects in the future? 393 00:28:10,818 --> 00:28:18,319 Or is that only a theoretical? Are there active plans? Thank you very much. 394 00:28:18,319 --> 00:28:22,732 You asked me a question right now that I don't have a lot of depth on, 395 00:28:22,732 --> 00:28:24,539 on that particular specifics. 396 00:28:24,539 --> 00:28:30,169 From the perspective of Open Data it seems to align really well 397 00:28:30,169 --> 00:28:31,999 with our core mission, our core principals. 398 00:28:31,999 --> 00:28:34,880 But I think it is a good conversation for us to have in the next two days, 399 00:28:34,880 --> 00:28:41,519 you can help me understand better how we can align them. 400 00:28:43,489 --> 00:28:45,592 Hello, my name is Amir. 401 00:28:45,592 --> 00:28:49,098 I want to ask you for the next year something not very technical, 402 00:28:49,098 --> 00:28:52,814 I want to ask you to improve the Safer Space Policy, 403 00:28:52,814 --> 00:28:57,679 because of the main reasons of the Gender Gap is 404 00:28:57,679 --> 00:29:01,692 because we are not very good at the Safer Space Policy, 405 00:29:01,692 --> 00:29:06,212 we're not enforcing it in every Wikipedia, in every community. 406 00:29:06,212 --> 00:29:10,824 And does not has to be on gender, it has to be on gender identity, 407 00:29:10,824 --> 00:29:15,503 it has to be on sexual orientation, race, religion and [...] other stuff. 408 00:29:15,503 --> 00:29:22,502 I saw lots of harshest statements by people to each other, 409 00:29:22,502 --> 00:29:24,604 and people are mean to each other these days, 410 00:29:24,604 --> 00:29:26,064 in Facebook, in everywhere. 411 00:29:26,064 --> 00:29:29,014 But in Wikipedia we have to make something 412 00:29:29,014 --> 00:29:35,041 very, I don't know, safe for them to fill the gender gap. 413 00:29:35,041 --> 00:29:38,101 (applause) 414 00:29:38,101 --> 00:29:41,775 Thank you, I really, really appreciate that comment. 415 00:29:41,775 --> 00:29:47,223 To tell you the truth, I tried editing Wikipedia, gosh, like five years ago now. 416 00:29:47,223 --> 00:29:52,552 And that's the thing that dropped me away at the time. 417 00:29:52,552 --> 00:29:53,738 So it goes close to my heart. 418 00:29:56,768 --> 00:29:58,772 Hi, I'm Cristian, I'm from Wikimedia Italy. 419 00:29:58,772 --> 00:30:06,473 I wanted to asked, maybe it's too early, if you have some specific or general plans 420 00:30:06,473 --> 00:30:08,233 about the sister projects. 421 00:30:08,233 --> 00:30:12,519 Because we talk a lot about Wikipedia, as our main projects, that's okay. 422 00:30:12,519 --> 00:30:18,620 But there are people doing incredible stuff in Wikisource, in Wikidata, 423 00:30:18,620 --> 00:30:22,715 in the other projects. So do you have special ideas for them? 424 00:30:22,715 --> 00:30:25,689 Thank you! 425 00:30:25,689 --> 00:30:34,401 I don't have a specific opinion yet on the specifics of each individual project. 426 00:30:34,401 --> 00:30:39,238 There are some that are absolutely making ton of sense, like Wikidata, 427 00:30:39,238 --> 00:30:45,518 and are so closely aligned with Wikipedia, that they are almost one in the same anyways. 428 00:30:45,518 --> 00:30:47,967 They are others, they are a little bit farer removed. 429 00:30:47,967 --> 00:30:53,837 And I think we need to be looking at all of the portfolio of our services holistically, 430 00:30:53,837 --> 00:31:01,623 when we embark on the next strategy, which is something we need to do 431 00:31:01,623 --> 00:31:03,838 in the upcoming year. 432 00:31:04,602 --> 00:31:11,670 We need to be looking at is as a combination of all of those projects together 433 00:31:11,670 --> 00:31:18,828 and which ones warrant more investment vs. less. 434 00:31:18,828 --> 00:31:22,135 To do that, basically, we need have goals in mind 435 00:31:22,135 --> 00:31:24,864 what we trying to achieve in the next years. 436 00:31:26,524 --> 00:31:28,402 My name is Max Klein. 437 00:31:28,402 --> 00:31:31,693 In short my question is: What do you think of capitalism? 438 00:31:31,693 --> 00:31:35,204 And in general it's like, what do you think about, from your experience, 439 00:31:35,204 --> 00:31:38,897 like being in Silicon Valley, like really large sort of monolithic companies, 440 00:31:38,897 --> 00:31:43,090 sort of battling out and getting so big, bigger than governments. 441 00:31:43,090 --> 00:31:46,395 I just want to know if you have an opinion on that. 442 00:31:48,485 --> 00:31:59,549 I think that's the nature the capitalism. 443 00:31:59,549 --> 00:32:07,099 But no, I don't have a thought straight-out to give to you right now. 444 00:32:07,288 --> 00:32:12,555 That's sort of how, if you look economically how these companies 445 00:32:12,555 --> 00:32:16,850 are structured and how US economy specifically works, that tends 446 00:32:16,850 --> 00:32:20,101 to happen once the industry starts to mature. 447 00:32:20,101 --> 00:32:23,438 And that's what we're seeing in the tech industry now. 448 00:32:26,391 --> 00:32:31,149 Hello, my name is Silken Meyer, I work for the German chapter. 449 00:32:31,149 --> 00:32:35,798 I coordinate a community project called "Toolserver", 450 00:32:35,798 --> 00:32:40,286 that is migrating to the Foundation right now. 451 00:32:40,286 --> 00:32:47,113 And I often heart that the community criticises centralisation of infrastructure. 452 00:32:47,113 --> 00:32:57,466 I don't want you to say something about this right now, but just comment about [it]. 453 00:32:57,466 --> 00:33:05,553 I think, for every single project it can be really valuated by the community to think about 454 00:33:05,553 --> 00:33:11,332 when does it make sense to have central infrastructure or decisions 455 00:33:11,332 --> 00:33:13,924 and when doesn't it make sense. 456 00:33:16,356 --> 00:33:23,199 I think this is something we're going talk about in the next little while. 457 00:33:23,199 --> 00:33:29,057 That said, there are some things that are just critical to our mission. 458 00:33:29,057 --> 00:33:34,214 We need to make sure that Wikipedia is up and running, 24/7 459 00:33:34,214 --> 00:33:38,474 and has a guaranteed up time. That is just fundamental. 460 00:33:38,474 --> 00:33:43,380 As the fifth largest website in the world it is something we must do, 461 00:33:43,380 --> 00:33:46,677 if we don't do that, we won't be there anymore. 462 00:33:46,677 --> 00:33:53,026 And then there are other services that would make sense to keep more distributed. 463 00:33:53,026 --> 00:33:55,361 I think at that point we need to figure out 464 00:33:55,361 --> 00:34:00,410 which ones are the ones that we need to keep up no matter what vs. 465 00:34:00,410 --> 00:34:05,717 which ones are better, actually, for keeping up in a distributed fashion. 466 00:34:05,717 --> 00:34:14,920 I think that's kind of the baseline for the thinking process around that. 467 00:34:20,095 --> 00:34:24,574 Ilario, from Wikimedia Switzerland. 468 00:34:24,574 --> 00:34:29,684 I want to report something as a long time Wikipedian and Wikimedian, 469 00:34:29,684 --> 00:34:36,115 I'm going to report some problem always present in our discussions 470 00:34:36,115 --> 00:34:39,219 is the problem of multi-lingualism. 471 00:34:39,219 --> 00:34:46,603 So it means that the English user is like a barrier for the community engagement. 472 00:34:46,603 --> 00:34:54,783 I've seen in the last year, e.g., with the Visual Editor a good approach to the community, 473 00:34:54,783 --> 00:34:59,326 to involve some community native speakers, 474 00:34:59,326 --> 00:35:02,561 and for me, personally, it is really important, 475 00:35:02,561 --> 00:35:05,663 because I live in Switzerland. We have three languages 476 00:35:05,663 --> 00:35:09,228 and we also use the English and we have understood 477 00:35:09,228 --> 00:35:11,928 a long time ago this problem. 478 00:35:11,928 --> 00:35:16,616 Let me ask you: are you specifically focussed on 479 00:35:16,616 --> 00:35:20,444 having more languages represented within Wikipedia itself 480 00:35:20,444 --> 00:35:23,483 or you're talking about the languages of the discussions? 481 00:35:23,483 --> 00:35:28,747 No, the community involvement, the community support, basically. 482 00:35:28,747 --> 00:35:31,595 Not about Wikipedia, but community support. 483 00:35:31,595 --> 00:35:37,136 E.g, the Spanish, second most spoken language, 484 00:35:37,136 --> 00:35:42,092 but if investigate how many native speakers are here, roughly anyone, 485 00:35:42,092 --> 00:35:44,429 very few people. 486 00:35:44,429 --> 00:35:47,659 Yeah, that's a good point. I think that is something we need to understand 487 00:35:47,659 --> 00:35:52,189 at a deeper level. Normally, I would say, this is an organic process, 488 00:35:52,189 --> 00:35:56,436 but I don't know if that's exactly true, 489 00:35:56,436 --> 00:35:58,450 if we're skewing it in one way or in another. 490 00:35:58,450 --> 00:36:02,392 That's something we need to dig in to deeper. 491 00:36:02,392 --> 00:36:08,006 That said, I think, it's really, really important for us have more representation 492 00:36:08,006 --> 00:36:10,838 and languages others than English, obviously. 493 00:36:10,838 --> 00:36:13,831 I would love to see that. It's really critical. 494 00:36:13,831 --> 00:36:17,655 (applause) 495 00:36:18,301 --> 00:36:22,176 Hi, I want to connect a bit to the comment that was made little bit ago 496 00:36:22,176 --> 00:36:25,590 about the friendliness of our communities. 497 00:36:25,590 --> 00:36:29,977 I think it's not just about specific groups of people, but in general, 498 00:36:29,977 --> 00:36:35,685 like it was said, the internet makes people be mean to each other sometimes. 499 00:36:35,685 --> 00:36:41,860 And they are ways that we can work making it a better environment. 500 00:36:41,860 --> 00:36:45,555 Of course, not everything can be controlled, but some steps can be taken. 501 00:36:45,555 --> 00:36:52,545 This kind of trainer thought can be taken into two ways. 502 00:36:52,545 --> 00:37:00,905 E.g., in a technical sense, which is relevant for many people here, 503 00:37:00,905 --> 00:37:05,876 you know probably know that at the beginning it's hard for us to understand 504 00:37:05,876 --> 00:37:12,087 how to get started, who to ask questions, how to ask questions properly, 505 00:37:12,087 --> 00:37:13,388 and where, etc. 506 00:37:13,388 --> 00:37:18,902 After a while you'll kind of get a "thick skin" or whatever, 507 00:37:18,902 --> 00:37:21,390 it doesn't affect you anymore and you don't realise 508 00:37:21,390 --> 00:37:27,260 how much hostility there is for someone who is just a newcomer. 509 00:37:27,260 --> 00:37:32,618 I've been talking to some people even here in the Hackathon for example, 510 00:37:32,618 --> 00:37:38,134 the documentation, which is something ideally should be made by the community, 511 00:37:38,134 --> 00:37:43,431 and it has been ... a lot of work has been done in documentation, 512 00:37:43,431 --> 00:37:47,722 a lot of content has been produced, but sometimes there needs a little bit of 513 00:37:47,722 --> 00:37:52,009 centralisation in the organisation of all that to make it consistent. 514 00:37:52,009 --> 00:37:58,316 The ground work sometimes needs to be done and not everyone will be 515 00:37:58,316 --> 00:38:07,465 willing to do that. So, for example, recently, there's been, hired Sumana, 516 00:38:07,465 --> 00:38:12,105 as you all know, I think [she]'s the first technical writer that the Foundation has, 517 00:38:12,105 --> 00:38:15,689 I might be wrong, but this is a focus that should have been here for a long time. 518 00:38:15,689 --> 00:38:23,304 So, in a technical side we can focus on this, in the editor side we can focus on help pages, 519 00:38:23,304 --> 00:38:29,927 I remember some people have been working a while ago in making the help pages friendlier. 520 00:38:29,927 --> 00:38:35,506 I think a little bit of encouragement, centralised encouragement to the improvement 521 00:38:35,506 --> 00:38:39,896 of these resources that help people have a smoother curve towards becoming 522 00:38:39,896 --> 00:38:44,458 members of the community without getting hurt in the process and then 523 00:38:44,458 --> 00:38:49,735 hurting each other, when newcomers come. 524 00:38:49,735 --> 00:38:54,620 Thank you, completely agree with you. Unfortunately, internet makes it really easy 525 00:38:54,620 --> 00:38:59,965 in some ways to no emphasise with the person on the other side, because 526 00:38:59,965 --> 00:39:03,776 you don't see their face oftentimes, you don't hear their voice, 527 00:39:03,776 --> 00:39:07,330 you don't feel like there's another human being there with thoughts 528 00:39:07,330 --> 00:39:10,278 and feelings and emotions. 529 00:39:10,278 --> 00:39:15,854 I think it's really important for us to encourage that and there a multiple ways 530 00:39:15,854 --> 00:39:19,846 in which we can encourage that, including some of the product ways, 531 00:39:19,846 --> 00:39:24,814 but also, I think, I completely agree with you, we need to put an emphasis on it 532 00:39:24,814 --> 00:39:29,060 from the focus and messaging perspective as well. 533 00:39:29,060 --> 00:39:36,042 I do consider this as one of the fundamental and extremely important pieces of the equation. 534 00:39:37,872 --> 00:39:40,293 I'm Mikro from Wikisource. 535 00:39:40,293 --> 00:39:45,236 One of my questions was about that. You said that the problem starts before 536 00:39:45,236 --> 00:39:47,549 the person clicks <i>edit</i>. 537 00:39:47,549 --> 00:39:54,819 From my experience, I've seen that women tend to edit more when they are in presence of other people, 538 00:39:54,819 --> 00:39:58,130 in social environments, editor community. 539 00:39:58,130 --> 00:40:01,697 Do you think we should have a more active role 540 00:40:01,697 --> 00:40:06,249 in creating theses spaces for common editing? 541 00:40:06,249 --> 00:40:11,339 I don't know yet the right solution for the problem. 542 00:40:11,339 --> 00:40:19,764 But I do know that community overall needs to be inclusive and cordial. 543 00:40:19,764 --> 00:40:24,842 We want everybody, we want people to feel welcome there; 544 00:40:24,842 --> 00:40:28,533 regardless of their gender, regardless of their age, 545 00:40:28,533 --> 00:40:30,472 regardless of their nationality. 546 00:40:30,472 --> 00:40:35,946 Whether we want to focus specifically on a newcomer community vs. 547 00:40:35,946 --> 00:40:37,484 a gender specific community, 548 00:40:37,484 --> 00:40:40,576 I think, that's more the Deleth [?] Door we need to have. 549 00:40:40,576 --> 00:40:46,735 That said, we have, as you know, there are some projects we have started with, 550 00:40:46,735 --> 00:40:53,718 like the Teahouse project, with specifically that in mind. 551 00:40:53,718 --> 00:40:56,373 Erik, maybe you want to comment in terms of, I don't know, 552 00:40:56,373 --> 00:41:00,249 if there are some metrics for success there. 553 00:41:00,249 --> 00:41:03,913 So, I think you also talking about the In-Person type of engagement? 554 00:41:03,913 --> 00:41:09,188 Yeah, so, there is actually a good report now out on the Wikimedia blog, 555 00:41:09,188 --> 00:41:13,179 if you go like six posts down by heart, because it goes really fast. 556 00:41:13,179 --> 00:41:17,856 Which is an Evaluation Report on a various different programs 557 00:41:17,856 --> 00:41:21,479 that have been tried in the movement, including like In-Person-Editing sessions 558 00:41:21,479 --> 00:41:23,445 and things of that nature. 559 00:41:23,445 --> 00:41:27,799 They can work pretty well, like the Editathon model, but it tends to have 560 00:41:27,799 --> 00:41:32,491 very, very low retention past the event. The thing to keep in mind is: 561 00:41:32,491 --> 00:41:36,087 yeah, you can get people in a room together and they edit together, 562 00:41:36,087 --> 00:41:40,716 but they won't then edit thereafter. So, if that's the model we want to 563 00:41:40,716 --> 00:41:44,270 focus on, then those spaces really have to be really stable spaces, 564 00:41:44,270 --> 00:41:48,415 that people keep coming back to, sort of the equivalent of a hacker space type 565 00:41:48,415 --> 00:41:51,727 approach. Would be interesting to see chapters and other organisations 566 00:41:51,727 --> 00:41:55,950 like experiment with seeing if that can drive longer-term engagement in a 567 00:41:55,950 --> 00:42:02,876 shared physical space. But once every three months doesn't have really 568 00:42:02,876 --> 00:42:06,792 a significant impact. Like if you break down all the editathons, that have been done 569 00:42:06,792 --> 00:42:12,715 in the last years together, they may have only contributed less than a hundred active editors to our projects. 570 00:42:15,375 --> 00:42:21,634 Thank you. Correct me, if I'm wrong, also smaller user groups, 571 00:42:21,634 --> 00:42:26,510 specifically targeted to get people lightweight together, make it easy for people 572 00:42:26,510 --> 00:42:29,289 to come together and edit as well. 573 00:42:29,289 --> 00:42:32,240 There are multiple ways we have tried to address the problem, 574 00:42:32,240 --> 00:42:36,993 I think In-Person is interesting, but it is one of the heaviest and most difficult things to do, 575 00:42:36,993 --> 00:42:43,993 just because it is the most expensive in terms of people's commitment and money actually to get somewhere. 576 00:42:43,993 --> 00:42:49,571 Hello, my name is Jakob and I have a question about your idea of high level management in the Foundation. 577 00:42:49,571 --> 00:42:53,608 From my professional life, I know how it's working in corporates, 578 00:42:53,608 --> 00:42:59,170 but I'm curious what kind of indicators, what kind of factors you observe 579 00:42:59,170 --> 00:43:01,912 and you would like to increase in the case of the Foundation, which is 580 00:43:01,912 --> 00:43:06,161 a non-profit and focussed on other ideas. 581 00:43:06,161 --> 00:43:10,460 That's a great question! And it is actually something I put a lot of thought to. 582 00:43:10,460 --> 00:43:15,573 I'm very much an operation enduring doing person. 583 00:43:15,573 --> 00:43:21,382 When I was working for profit organisations, it's all about revenue obviously. 584 00:43:21,382 --> 00:43:26,238 I've done a ton of things within respect of that, 585 00:43:26,238 --> 00:43:29,632 of building revenues from the scratch, for new green field opportunities, 586 00:43:29,632 --> 00:43:31,177 or increasing revenues, etc. 587 00:43:31,177 --> 00:43:35,537 But in the end it's the amount of Euros or Dollars. 588 00:43:35,537 --> 00:43:43,493 What's really interesting, that Foundations' major difference is that 589 00:43:43,493 --> 00:43:47,768 the mission in a for-profit is the revenue. 590 00:43:47,768 --> 00:43:50,364 For-profit organisations always talk about missions, 591 00:43:50,364 --> 00:43:53,138 but the reality it's revenue. 592 00:43:53,138 --> 00:43:57,774 In a Foundation, the mission is the mission. 593 00:43:57,774 --> 00:44:00,846 So the challenge is, how do we quantify that mission. 594 00:44:00,846 --> 00:44:05,255 If we're talking about sharing knowledge, how do we quantify that? 595 00:44:05,255 --> 00:44:07,474 And that's one of things that is really important to us. 596 00:44:07,474 --> 00:44:10,133 So, for example, we've quantified some of our objectives 597 00:44:10,133 --> 00:44:15,553 as growing number of editors. This may or may not be the right thing, 598 00:44:15,553 --> 00:44:20,351 but that's one way we've done that. 599 00:44:20,351 --> 00:44:24,805 And we need to be very clear on what those goals are going forward. 600 00:44:24,805 --> 00:44:27,953 That is something that's also we need to be looking at 601 00:44:27,953 --> 00:44:33,540 as part of our strategic as well as operational planning process. 602 00:44:33,540 --> 00:44:39,755 It could be total number of end page views or unique visitors, it could be 603 00:44:39,755 --> 00:44:43,772 in total number of articles, it could be quality of information. 604 00:44:43,772 --> 00:44:48,401 As a community and as a Foundation we need to come together 605 00:44:48,401 --> 00:44:53,098 and decide in what those are. And then as the community and the Foundation 606 00:44:53,098 --> 00:44:57,049 we need to focus on those specifics, 607 00:44:57,049 --> 00:45:00,597 on those specific goals and then measure and monitor them. 608 00:45:00,597 --> 00:45:04,641 I mentioned a few of them that could be a possibility. 609 00:45:04,641 --> 00:45:08,392 I don't have yet an answer for you, just because it's a process 610 00:45:08,392 --> 00:45:13,314 that needs to be vetted with the community over all. 611 00:45:14,804 --> 00:45:18,982 My name is Dan and I'm curious how do you think 612 00:45:18,982 --> 00:45:24,498 the Foundation should get involved in regards the politics and laws? 613 00:45:24,498 --> 00:45:28,580 And what should be written globally, and what in the US? 614 00:45:28,580 --> 00:45:31,207 Thank you. 615 00:45:31,207 --> 00:45:35,134 I will give you my naive, probably, answer. 616 00:45:35,134 --> 00:45:40,971 From the politics specifically we try not to be an advocacy group. 617 00:45:40,971 --> 00:45:46,573 We're fundamentally an internet technology foundation that enables 618 00:45:46,573 --> 00:45:52,811 our community there to do what the community decides they need to do. 619 00:45:52,811 --> 00:45:57,034 From the law perspective, however, it's very important for us 620 00:45:57,034 --> 00:46:00,312 that we protect our community members. 621 00:46:00,312 --> 00:46:05,456 And that's why Foundation, actually, takes on a lot of this directly 622 00:46:05,456 --> 00:46:08,608 and we have people on staff who do that on a daily basis 623 00:46:08,608 --> 00:46:11,960 and they're looking at different laws and regulations that are constantly changing 624 00:46:11,960 --> 00:46:14,310 in the different legislations in the world. 625 00:46:26,288 --> 00:46:31,319 I also mean regards to the mission statement itself, making knowledge available. 626 00:46:31,319 --> 00:46:35,580 When laws or politics are getting away of that, what role do you think 627 00:46:35,580 --> 00:46:37,859 the Wikimedia Foundation should play there? 628 00:46:37,859 --> 00:46:41,353 Oh, you're talking about things like censorship? 629 00:46:41,353 --> 00:46:45,783 Anything at all that would stop anybody having access to information. 630 00:46:45,783 --> 00:46:48,535 Net neutrality, etc., etc. 631 00:46:50,085 --> 00:46:58,222 I think you know the answer, we're against anybody blocking access to information. 632 00:46:58,222 --> 00:47:00,462 That's the high level thing. 633 00:47:00,462 --> 00:47:05,118 With respect to specific laws of the country we try to protect people 634 00:47:05,118 --> 00:47:08,662 within those specific domains. 635 00:47:08,662 --> 00:47:11,926 [... Not understandable ... ] 636 00:47:11,926 --> 00:47:14,940 Changing the laws within countries? 637 00:47:14,940 --> 00:47:19,701 You know, I haven't dig in to that very deeply yet. 638 00:47:19,701 --> 00:47:24,548 I don't how much we've advocate specifically with different governments. 639 00:47:24,548 --> 00:47:28,805 I know, we do so for example, I believe, on net neutrality. 640 00:47:28,805 --> 00:47:31,628 We're starting actually to have the conversation with governments 641 00:47:31,628 --> 00:47:36,653 just to understand where the trend is going more so than to actually navigate it. 642 00:47:36,653 --> 00:47:39,956 Is that ... can you say something, Eric? 643 00:47:39,956 --> 00:47:42,841 Yeah, I think it's always important to position the Wikimedia Foundation 644 00:47:42,841 --> 00:47:47,023 as being part of the movement that works together towards common goals. 645 00:47:47,023 --> 00:47:51,225 I think as Lila has pointed out our core competency in the movement is to be 646 00:47:51,225 --> 00:47:56,356 an engineering technology organisation that supports the movement as a whole. 647 00:47:56,356 --> 00:48:00,314 And that movement comprises chapter organisations for example, 648 00:48:00,314 --> 00:48:06,026 many of which actually have successfully lobbied and advocated changes in law 649 00:48:06,026 --> 00:48:07,338 in their respective jurisdictions. 650 00:48:07,338 --> 00:48:12,448 Wikimedia Russia has been really successful, Wikimedia Israel has been very successful with that, 651 00:48:12,448 --> 00:48:15,814 Wikimedia Germany is trying increasing success in that. 652 00:48:15,814 --> 00:48:19,253 I think that is actually a really good example of the chapter model working, 653 00:48:19,253 --> 00:48:23,092 where jurisdictional orientation of the chapter maps directly against specific laws 654 00:48:23,092 --> 00:48:25,900 that have been proposed within that context. 655 00:48:25,900 --> 00:48:29,562 The Wikimedia Foundation as the central organisation needs to stay like one step 656 00:48:29,562 --> 00:48:34,651 distant from that, typically because getting too much into the weeds, actually 657 00:48:34,651 --> 00:48:40,148 gets us into problems with our non-profit status, our charity position, and so on and so forth. 658 00:48:40,148 --> 00:48:46,255 But when really hits the fan like in the case of SOPA for example we might would 659 00:48:46,255 --> 00:48:50,484 very well back up community action as we have done in the past. 660 00:48:50,484 --> 00:48:54,237 That has been the way it's chicken out today in any case. 661 00:48:54,237 --> 00:48:57,644 So, we have been here almost an hour. 662 00:48:57,644 --> 00:49:01,226 We have three questions queued, I already cut questions from other people. 663 00:49:01,226 --> 00:49:04,222 You had a chance half an hour ago, nobody raised the hand. 664 00:49:04,222 --> 00:49:12,914 I'll will be here tomorrow and tonight, so feel free to just come up and ask me. 665 00:49:12,914 --> 00:49:15,096 This is more a question on art and technology. 666 00:49:15,096 --> 00:49:20,120 The trend over the last year has been to create very flat websites and 667 00:49:20,120 --> 00:49:23,726 images that take the whole background if you scroll through pages. 668 00:49:23,726 --> 00:49:27,422 I was wondering if you had a vision for the usability of Wikipedia 669 00:49:27,422 --> 00:49:33,447 and it adapting more modern, having a more modern looking feel. 670 00:49:33,447 --> 00:49:37,458 (laughs) 671 00:49:37,458 --> 00:49:44,403 Yes, the answer is yes, more modern! 672 00:49:44,403 --> 00:49:51,295 That said, honestly, I really think it may not come in a form of a giant image on the front page. 673 00:49:51,295 --> 00:50:10,643 What I mean by modern is the ease of use and the stylistic components that are used. 674 00:50:10,643 --> 00:50:15,616 And, especially, as it's starting to get optimised for mobility, 675 00:50:15,616 --> 00:50:17,165 for different types of devices. 676 00:50:17,165 --> 00:50:20,464 You just think of a really simple example: 677 00:50:20,464 --> 00:50:25,609 Your tool on a mobile device is your finger. 678 00:50:25,609 --> 00:50:27,495 So things need to be in different sizes, 679 00:50:27,495 --> 00:50:29,732 need to be in different forms, 680 00:50:29,732 --> 00:50:31,671 need to be in different colours, 681 00:50:31,671 --> 00:50:34,225 we need to think about those things. 682 00:50:34,225 --> 00:50:38,688 In the end, what's most important that the user gets 683 00:50:38,688 --> 00:50:45,667 to the point to perform their action with the least minimum number of steps. 684 00:50:45,667 --> 00:50:50,488 It needs to be as easy as possible, they also need to know what to do 685 00:50:50,488 --> 00:50:53,902 without having to go and to read the manual. 686 00:50:53,902 --> 00:50:58,822 So they need to get from where they want to get to in an easiest way 687 00:50:58,822 --> 00:51:01,059 and most pleasant way as well. 688 00:51:01,059 --> 00:51:03,436 So we need to start to satisfy two objectives here. 689 00:51:03,436 --> 00:51:07,262 We need to give them an experience that is easy 690 00:51:07,262 --> 00:51:10,264 and is pleasurable. 691 00:51:13,444 --> 00:51:16,954 Hi, my name is Markus, I'm of the board of Wikimedia Germany and 692 00:51:16,954 --> 00:51:20,914 on the MediaWiki release team. 693 00:51:20,914 --> 00:51:24,038 My question is short: What do you think about changing the world? 694 00:51:24,038 --> 00:51:31,666 A bit broader: Apart from sharing knowledge of Wikipedia, what we also do 695 00:51:31,666 --> 00:51:39,647 is design as a movement a way to collaborate, we provide the tools and we show that this can be done. 696 00:51:39,647 --> 00:51:46,457 I guess, we also should share our methodologies and I think, 697 00:51:46,457 --> 00:51:51,550 being on the release team, sharing the product MediaWiki 698 00:51:51,550 --> 00:52:00,421 is really important. I feel, I see a lot of focus, like narrowed focus on the product Wikipedia 699 00:52:00,421 --> 00:52:06,725 and just wanted to know your thoughts about broadening the scope a little bit. 700 00:52:13,296 --> 00:52:18,192 When we talk about changing the world everybody here is 701 00:52:18,192 --> 00:52:22,915 because we can do something so meaningful together 702 00:52:22,915 --> 00:52:27,816 that is way bigger than each our individual effort. 703 00:52:27,816 --> 00:52:33,605 And at the same time each individual effort really, really matters. 704 00:52:33,605 --> 00:52:39,842 This is what's really unique about Wikipedia and the sister projects for me. 705 00:52:39,842 --> 00:52:42,966 And that can come in different formats. It can be contributing knowledge directly, 706 00:52:42,966 --> 00:52:50,679 contributing knowledge by making software, 707 00:52:50,679 --> 00:52:55,592 and I think as we look down in the next five years, 708 00:52:55,592 --> 00:53:00,433 we need to think about where in this huge knowledge space 709 00:53:00,433 --> 00:53:02,459 we want to focus. 710 00:53:02,459 --> 00:53:07,902 We clearly have done a phenomenal job as a community over all, 711 00:53:07,902 --> 00:53:10,171 within encyclopaedic knowledge. 712 00:53:10,171 --> 00:53:13,294 And I think we need to progress, there's still plenty to do, of course, 713 00:53:13,294 --> 00:53:16,043 but what is the next moon shard? 714 00:53:16,043 --> 00:53:20,468 (laughs) 715 00:53:20,468 --> 00:53:24,006 Thank you! 716 00:53:24,006 --> 00:53:28,663 What is the next moon shard we want to go after? 717 00:53:28,663 --> 00:53:33,393 I have a more general question. 718 00:53:33,393 --> 00:53:35,459 I'm not asking you to blame your predecessors, 719 00:53:35,459 --> 00:53:38,614 (laughs) 720 00:53:38,614 --> 00:53:41,079 Oh, that's not a good start! 721 00:53:41,079 --> 00:53:48,431 Sorry. So you have been here at the Wikimedia Foundation since one or two weeks, 722 00:53:48,431 --> 00:53:51,238 Yeah, since May 1st. 723 00:53:51,238 --> 00:53:58,142 So, I wanted to ask you what you will do to change what is going on in the Wikimedia Foundation. 724 00:53:58,142 --> 00:54:04,383 I don't say it's wrong or anything, but what do you think was not completely right 725 00:54:04,383 --> 00:54:10,046 at the Foundation and what will you, what type of energy you will trigger at the Foundation? 726 00:54:10,046 --> 00:54:13,809 (laughs) 727 00:54:13,809 --> 00:54:18,333 Oh, that's a great last question that I'm getting, nice finish. 728 00:54:20,523 --> 00:54:23,150 I think I'm ready for drinks. 729 00:54:24,970 --> 00:54:28,508 I'm not ready to make changes yet. 730 00:54:28,508 --> 00:54:34,109 Let's start there. And there is a phenomenal range of things 731 00:54:34,109 --> 00:54:36,065 that have been accomplished so far. 732 00:54:36,065 --> 00:54:39,948 But I also believe that nothing is ever perfect. 733 00:54:39,948 --> 00:54:41,718 I'm not perfect. 734 00:54:41,718 --> 00:54:46,250 But there is always room for improvement. 735 00:54:46,250 --> 00:54:49,466 What I'm looking to bring in first and foremost 736 00:54:49,466 --> 00:54:54,071 is my energy and my ability to focus on our users. 737 00:54:54,071 --> 00:54:56,080 And I think at the end we need to be ... 738 00:54:56,080 --> 00:55:00,254 If us as an organisation we can be laser focussed 739 00:55:00,254 --> 00:55:04,531 on our end users, both the readers and the writers, 740 00:55:04,531 --> 00:55:09,020 and the contributors as of the software projects, 741 00:55:09,020 --> 00:55:10,804 all of you. 742 00:55:10,804 --> 00:55:17,654 I think that will bring a lot of help and natural transformation. 743 00:55:19,874 --> 00:55:24,660 And with this we will do still one more thing with Lila, don't worry, actually two. 744 00:55:24,660 --> 00:55:29,381 One please. Wikimedia Switzerland, I guess, they have something for you. 745 00:55:29,381 --> 00:55:31,495 Because we're in Switzerland there is some chocolate for you. 746 00:55:31,495 --> 00:55:33,831 Oh, thank you so much! 747 00:55:33,831 --> 00:55:36,823 Because we're still in Switzerland, there is a USB stick 748 00:55:36,823 --> 00:55:42,021 you can have Wikipedia offline always with you and 749 00:55:42,021 --> 00:55:49,378 because we're welcoming you ... 750 00:55:49,378 --> 00:55:51,531 Thank you! 751 00:55:51,531 --> 00:55:53,955 (applause) 752 00:55:53,955 --> 00:56:01,628 Thank you. (applause) 753 00:56:01,628 --> 00:56:03,642 Okay, after that my thing is boring. 754 00:56:03,642 --> 00:56:07,471 Will you come back next year? 755 00:56:07,471 --> 00:56:09,507 I would love to come back next year!