English subtitles for clip: File:NSApolygraphvideo.webm

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VANESSA: I had a lot of apprehensions when
I had my first polygraph.

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SOO: Initially, I felt very nervous.
REBA: I wasn't sure how invasive it was going to be

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REBA: My biggest fear would be that I would
say something that would cause them to say,

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"Oh, we ... we don't think she's the right
person."

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VANESSA: I thought I was going to be in the
polygraph for, like, hours, like maybe even

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days. (LAUGHS)
SCOTT: I had a lot of weird ideas about what

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was going to happen.
VANESSA: They strap you in

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CURTIS: I had heard that they would tell you,
"we think you're lying." They would basically

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stop the polygraph ... interrogate you. ...
SCOTT: I imagined it being like an electric

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chair or something like that, you know? And
every time I said something that they didn't

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believe ... that they were going to zap me.
REBA: I had heard from ... long time ago ... that

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they had asked some very "strange" questions,
lifestyle questions ...

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VANESSA: I thought, "If they ask me if I speed,
I'm, like, failing this for sure."

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SCOTT: I was ... I was a wreck when I went
into my polygraph. (LAUGHING)

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KENNY: Everyone comes in hearing all sorts
of stories. Good stories, bad stories.

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JEAN: Most of the time they listen to information
that is not correct, and they come in probably

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more nervous than most examiners would want
them to be.

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HEATHER: I think most people are nervous 'cause
they want to do well, but they don't really

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know what to expect.
SCOTT: People are always curious about what

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goes on in the polygraph, and what does this
do, and what does this mean, and why are you

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doing this and ...
KENNY: A person needs to understand exactly

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what they're getting into, why they're getting
into it, and what exactly is going to happen.

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And that's what we as polygraph examiners
are there for.

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JEAN: When a person first comes in for the
test, many people are under the assumption

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that they're going to just have to sit down
in a chair and be asked questions and answer

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them.
HEATHER [in video clip]: (speaks beneath Jean's

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voice over) ... Come with me please.
HEATHER: All of the polygraph examiners really

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try to make a person feel more at ease, just
trying to talk to them and find out, you know,

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what they are thinking about ... what are
they worried about ... and trying to make

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them feel more comfortable about it.
HEATHER [in video clip]: Soo, feel free to

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have a seat in this chair ...
SOO [in video clip]: Great.

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JEAN: What I do at the beginning is I tell
the person exactly what's going to happen.

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HEATHER: (speaks beneath Jean's voice over)
I'm Heather, I'm going to be your polygraph

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examiner today.
JEAN: They will know ahead of time everything

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that's going to happen before it happens.
There will be no surprises.

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HEATHER: Once they get into the polygraph
room we're going to take some time to go over

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the consent form, make sure they understand
what they are signing, 'cause that's very

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important that they're not signing a document
they don't fully understand.

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HEATHER: Basically, what this states is that
you voluntarily consent to take the exam,

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that your rights are protected by the Fifth
Amendment and by the Privacy Act. ...

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JEAN: ... Which basically means that we do
not disseminate any of that information outside

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of official channels ...
HEATHER: (speaks beneath Jean's voice over)

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... it doesn't go to family, friends, or anyone
else ... (speaks beneath Scott's voice over)

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SCOTT: We video monitor and audio record interviews,
uh, for both of our protection.

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HEATHER: (speaking beneath Scott's voice over)
... this is the microphone ... (speaking beneath

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Scott's voice over)
SCOTT: I want to make sure that I am capturing

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everything correctly that you said. It also
allows you the comfort of knowing that I'm

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going to be a professional.
HEATHER: (On screen speaking beneath her own

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voice over)
HEATHER: We start by talking about what the

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scope of the test will be, the different types
of questions.

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SCOTT: And the questions that I go over and
define for you in the pretest, they're not

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going to change. That's what I'm going to
ask you for every test. So I want you to be

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able to say, "Ok, I know what's coming, so,
it's time to just go through and get through

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the test."
HEATHER [on screen]: That question will be,

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"have you engaged in espionage against the
United States?" And you're going to answer

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...
SOO [on screen]: No.

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HEATHER [on screen]: Any concerns or questions
about that?

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SOO [on screen]: None whatsoever.
HEATHER: We go through their forms with them.

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We go over the instrumentation, how everything
works, what the process will be ...

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HEATHER [on screen]: The blue cuff over there
you've seen a dozen times ... and that just

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records heart rate and blood flow.
HEATHER: We do a practice test to help them

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to get used to what the actual test will be
like and then we typically go into test.

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SCOTT: The actual testing portion of the polygraph
is the shortest part of the entire process.

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SCOTT [on screen]: Have you provided classified
information to an unauthorized person?

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REBA [on screen]: No.
SCOTT: The test lasts 5-6 minutes in duration.

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You'll just be answering straight "yes" or
"no." We run anywhere from 3-6 charts. We

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repeat questions just to make sure that I'm
not basing everything on one question and

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one response.
SCOTT [on screen]: Have you had secret contact

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with a foreign national or representative.
REBA [on screen]: No.

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JEAN: If we see anything that is of concern
on the test then, or, we identify as a possible

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problem, we will discuss that with the person
and give them an opportunity to resolve that

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issue.
REBA [on screen]: OK, so did I pass?

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SCOTT [on screen]: Well right now it has to
go through quality control ... (speaks beneath

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Jean's voice over)
JEAN: We do not give the final result while

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the person is there in the office ... the
reason being that all of the information has

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to go through a quality control process before
the final determination is made.

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SCOTT [on screen]: (speaks beneath Jean's
voice over) ... Can you take a look at these

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charts for me? ... (speaks beneath Jean's
voice over)

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NSA REVIEWER [on screen]: Oh, sure. (Scott
and NSA Reviewer continue conversation beneath

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voice over)
SCOTT: Polygraph is designed so that there's

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not just one person that's making a final
call on the information that's gathered during

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the test. It goes through a quality control
process with very seasoned examiners. They

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haven't met you. They don't know who you are
in the room. They haven't sat with you for

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however long it takes to go through the exam.
And they're able to look and see, with an

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unbiased eye, whether or not there's anything
there that's of concern. And so by offering

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an answer to you about the results of your
test right at the end, it would really be,

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uh, kind of shortchanging you.
SCOTT: It's not the end if you don't get through

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your first exam.
HEATHER [on screen]: All right, Soo, thank

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you very much.
SOO [on screen]: Thanks, Heather.

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HEATHER [on screen]: Have a good day.
SOO [on screen]: Bye, bye.

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SCOTT: Nine times out of ten really, if you
don't get through your first exam, you're

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going to come back for another exam. And that's
because we understand what it is to go through

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a polygraph and how nerve-wracking that can
be and how hard it is to kind of really absorb

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everything and so we want to give you every
opportunity to be able to come in and successfully

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complete it.
REBA: The whole process was much easier than

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I expected.
CURTIS: It was actually very calm, quiet,

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comfortable and actually not a bad experience
at all.

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SOO: Overall, I thought the experience was
not alarming ... it was a lot easier than

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I thought it would be.
CURTIS: They were actually very good at helping

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me relax, telling me the questions and helping
me get through the polygraph.

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VANESSA: Don't always listen to the stories
that people tell about polygraph.

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REBA: Relax, speak your mind, tell the truth
... it's going to be fine. There's nothing

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to worry about.
SCOTT: For more details about the polygraph

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ask your representative for a copy of this
pamphlet. It contains detailed information

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about pre-test preparation, health considerations,
and answers to frequently asked questions.