English subtitles for clip: File:Talent and Culture Department Highlights from the Wikimedia Foundation 2021-2022 Annual Plan.webm
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1 00:00:00,88 --> 00:00:04,64 2021-2022 Annual Plan Robyn Arville Chief Talent and Culture Officer 2 00:00:04,64 --> 00:00:07,6 I am Robyn Arville. I'm the Chief Talent 3 00:00:07,6 --> 00:00:08,880 and Culture Officer 4 00:00:08,880 --> 00:00:11,859 of the Wikimedia Foundation. 5 00:00:11,859 --> 00:00:14,92 What's your favorite Wikipedia article? 6 00:00:14,92 --> 00:00:17,920 Left-handedness. There's a bit of 7 00:00:17,920 --> 00:00:19,439 nostalgia there because 8 00:00:19,439 --> 00:00:23,039 I met my husband and he's the first 9 00:00:23,039 --> 00:00:25,039 he's the first guy I dated that was 10 00:00:25,039 --> 00:00:27,039 left-handed like me. 11 00:00:27,039 --> 00:00:30,239 And then our daughter is also 12 00:00:30,239 --> 00:00:31,920 Left-handed. I didn't force her 13 00:00:31,920 --> 00:00:33,280 although I wouldn't know what to do with 14 00:00:33,280 --> 00:00:36,159 a right-handed child 15 00:00:36,159 --> 00:00:39,439 but yeah we we we looked it up all 16 00:00:39,439 --> 00:00:40,719 together like because we were having 17 00:00:40,719 --> 00:00:43,039 this family debate about whether it was 18 00:00:43,039 --> 00:00:45,920 biological you know get kind of like 19 00:00:45,920 --> 00:00:48,000 genetic predisposition to it 20 00:00:48,000 --> 00:00:50,000 and so it's always been my favorite 21 00:00:50,000 --> 00:00:53,259 because of that that moment. 22 00:00:53,259 --> 00:00:56,159 What does the Talent and Culture department do? 23 00:00:56,159 --> 00:01:00,238 We focus on our design and effectiveness 24 00:01:00,238 --> 00:01:03,840 and so ensuring our org structures focus 25 00:01:03,840 --> 00:01:06,000 on delivering impact. People are in the 26 00:01:06,000 --> 00:01:06,959 right roles, 27 00:01:06,959 --> 00:01:09,280 they're thriving in their roles – through 28 00:01:09,280 --> 00:01:11,119 training, through development, 29 00:01:11,119 --> 00:01:13,519 through career pathways. We help with 30 00:01:13,519 --> 00:01:15,200 workforce planning, 31 00:01:15,200 --> 00:01:17,599 all kinds of talent development, curated 32 00:01:17,599 --> 00:01:18,560 training, 33 00:01:18,560 --> 00:01:21,040 performance facilitation, compensation, 34 00:01:21,040 --> 00:01:21,920 and benefits. 35 00:01:21,920 --> 00:01:24,319 Essentially the entire employee life 36 00:01:24,319 --> 00:01:26,319 cycle from recruiting 37 00:01:26,319 --> 00:01:28,719 through even transitions. We are 38 00:01:28,719 --> 00:01:29,759 supporting 39 00:01:29,759 --> 00:01:32,719 a wonderful movement that cares 40 00:01:32,719 --> 00:01:34,159 about 41 00:01:34,159 --> 00:01:36,560 free knowledge. We we contribute to that 42 00:01:36,560 --> 00:01:37,759 by ensuring that the 43 00:01:37,759 --> 00:01:40,799 Foundation – the resources, the workforce 44 00:01:40,799 --> 00:01:42,560 that we have, the talent that we have – 45 00:01:42,560 --> 00:01:44,319 continue to support this thriving 46 00:01:44,319 --> 00:01:48,560 movement. 47 00:01:48,560 --> 00:01:51,599 I am so proud of this team 48 00:01:51,599 --> 00:01:53,599 and how we pivoted during a global 49 00:01:53,599 --> 00:01:54,959 pandemic. 50 00:01:54,959 --> 00:01:59,119 I cannot imagine the load of 51 00:01:59,119 --> 00:02:01,119 just emotionality, physical mental, that 52 00:02:01,119 --> 00:02:02,640 we had to do to pivot. 53 00:02:02,640 --> 00:02:04,879 At a time where organizations were just 54 00:02:04,879 --> 00:02:05,759 grappling with 55 00:02:05,759 --> 00:02:08,399 what to do in response to this pandemic 56 00:02:08,399 --> 00:02:10,719 and to various external crises. 57 00:02:10,719 --> 00:02:14,400 We have almost 600 employees across 58 00:02:14,400 --> 00:02:18,000 50 countries and in such a unique 59 00:02:18,000 --> 00:02:20,000 situation sometimes it's hard to know if 60 00:02:20,000 --> 00:02:22,159 we're making the right moves. 61 00:02:22,159 --> 00:02:25,680 And so we received some Wikilove, it's a 62 00:02:25,680 --> 00:02:27,520 form of recognition, 63 00:02:27,520 --> 00:02:30,560 about how much we were able to just show 64 00:02:30,560 --> 00:02:33,759 empathy and compassion and pivot from 65 00:02:33,759 --> 00:02:36,000 the kind of traditional "let's think 66 00:02:36,000 --> 00:02:37,039 about strategy 67 00:02:37,039 --> 00:02:39,039 talent strategy performance evaluation" 68 00:02:39,039 --> 00:02:41,120 to really thinking about how to support 69 00:02:41,120 --> 00:02:42,159 staff. 70 00:02:42,159 --> 00:02:44,959 At the same time this staff supports our 71 00:02:44,959 --> 00:02:46,318 thriving movement 72 00:02:46,318 --> 00:02:49,439 and we want to make sure that at a time 73 00:02:49,439 --> 00:02:50,000 where the 74 00:02:50,000 --> 00:02:53,120 world needs most Wikipedia 75 00:02:53,120 --> 00:02:56,318 this way of elevating dialogue, action, 76 00:02:56,318 --> 00:02:58,959 understanding, learning, we were able to 77 00:02:58,959 --> 00:02:59,598 have that 78 00:02:59,598 --> 00:03:01,680 core to the way we pivoted during this 79 00:03:01,680 --> 00:03:02,840 time. 80 00:03:02,840 --> 00:03:06,400 I continue to be impressed by the way 81 00:03:06,400 --> 00:03:06,878 the 82 00:03:06,878 --> 00:03:09,039 organization has developed a level of 83 00:03:09,039 --> 00:03:10,080 resilience 84 00:03:10,080 --> 00:03:13,759 in spite of just challenging ambiguity 85 00:03:13,759 --> 00:03:14,080 and 86 00:03:14,080 --> 00:03:16,560 most of the time uncertainty day 87 00:03:16,560 --> 00:03:17,598 to day. 88 00:03:17,598 --> 00:03:19,680 So the dynamic change and the ability 89 00:03:19,680 --> 00:03:25,360 for for this team to be resilient. 90 00:03:25,360 --> 00:03:28,639 What is new this year? So many exciting 91 00:03:28,639 --> 00:03:29,919 things. 92 00:03:29,919 --> 00:03:32,158 We have now prioritized what we call the 93 00:03:32,158 --> 00:03:33,439 Thriving Foundation. 94 00:03:33,439 --> 00:03:36,080 And core to our thriving foundation is 95 00:03:36,080 --> 00:03:37,280 our talent. 96 00:03:37,280 --> 00:03:39,919 Is all the what we call the backend 97 00:03:39,919 --> 00:03:41,280 support. Finance, 98 00:03:41,280 --> 00:03:44,639 Communications, Legal operations, 99 00:03:44,639 --> 00:03:47,360 and Talent and Culture. So as we continue 100 00:03:47,360 --> 00:03:48,560 to dive deeper 101 00:03:48,560 --> 00:03:50,560 in support of our mission and our 102 00:03:50,560 --> 00:03:52,799 thriving community our thriving movement 103 00:03:52,799 --> 00:03:54,799 we cannot achieve this without ensuring 104 00:03:54,799 --> 00:03:56,000 our internal talent 105 00:03:56,000 --> 00:03:58,318 our culture and our structure are able 106 00:03:58,318 --> 00:04:00,318 to support the impact that we hope to 107 00:04:00,318 --> 00:04:02,000 continue to attain. 108 00:04:02,000 --> 00:04:06,000 We have had a focus on technology 109 00:04:06,000 --> 00:04:09,598 on our product and we want to now also 110 00:04:09,598 --> 00:04:12,639 in equal stance through greater 111 00:04:12,639 --> 00:04:13,759 resources 112 00:04:13,759 --> 00:04:16,000 and greater support also focus on 113 00:04:16,000 --> 00:04:17,600 ensuring that the Foundation, 114 00:04:17,600 --> 00:04:20,639 the talent, supports and is elevated into 115 00:04:20,639 --> 00:04:21,839 our core strategic 116 00:04:21,839 --> 00:04:24,399 Imperatives. So we are focusing on 117 00:04:24,399 --> 00:04:26,639 diversity equity and inclusion. 118 00:04:26,639 --> 00:04:29,279 We're going to have this fiscal year 119 00:04:29,279 --> 00:04:31,120 formalized goals 120 00:04:31,120 --> 00:04:33,120 and measurement of accountability and 121 00:04:33,120 --> 00:04:35,040 Progress. We want to continue to 122 00:04:35,040 --> 00:04:36,959 cultivate a workplace that celebrates 123 00:04:36,959 --> 00:04:39,360 all aspects of our employees as people, 124 00:04:39,360 --> 00:04:40,319 that reflects 125 00:04:40,319 --> 00:04:42,959 our global community as well. We have a 126 00:04:42,959 --> 00:04:45,360 fantastic Global Data and Insights team. 127 00:04:45,360 --> 00:04:46,160 We're going to have 128 00:04:46,160 --> 00:04:49,519 more dedicated approaches, tangible 129 00:04:49,519 --> 00:04:50,800 approaches to data 130 00:04:50,800 --> 00:04:52,800 and business metrics, that will allow us 131 00:04:52,800 --> 00:04:56,079 to make really impactful decisions. 132 00:04:56,079 --> 00:04:58,959 We're also going to provide numerous 133 00:04:58,959 --> 00:05:00,959 innovative approaches to learning and 134 00:05:00,959 --> 00:05:02,079 Development. We have 135 00:05:02,079 --> 00:05:04,399 over 100 people managers across the 136 00:05:04,399 --> 00:05:05,439 Foundation. 137 00:05:05,439 --> 00:05:07,759 We have staff in over 50 countries and 138 00:05:07,759 --> 00:05:09,279 we continue to grow 139 00:05:09,279 --> 00:05:11,839 our staff we have to ensure that we are 140 00:05:11,839 --> 00:05:13,038 ensuring the 141 00:05:13,038 --> 00:05:14,959 space for cultivating learning, 142 00:05:14,959 --> 00:05:16,240 development, 143 00:05:16,240 --> 00:05:18,800 pathways, and collaboration for our 144 00:05:18,800 --> 00:05:24,879 increasingly distributed teams. 145 00:05:24,879 --> 00:05:27,680 Majority of the work is on 146 00:05:27,680 --> 00:05:29,519 continuing to enhance the Talent and 147 00:05:29,519 --> 00:05:31,759 Culture team's capabilities, 148 00:05:31,759 --> 00:05:35,439 our efficiencies ,our service – in order to 149 00:05:35,439 --> 00:05:37,199 continue to establish a department as a 150 00:05:37,199 --> 00:05:39,519 trusted partner. So we want to continue 151 00:05:39,519 --> 00:05:40,478 to evolve 152 00:05:40,478 --> 00:05:42,560 our global compensation our global 153 00:05:42,560 --> 00:05:44,399 benefits practices. 154 00:05:44,399 --> 00:05:47,120 We want to continue to attract a diverse 155 00:05:47,120 --> 00:05:48,560 candidate pool 156 00:05:48,560 --> 00:05:50,800 with inclusive practices to represent 157 00:05:50,800 --> 00:05:52,959 all the regions that we aim to serve. 158 00:05:52,959 --> 00:05:54,399 Especially as we think about the 159 00:05:54,399 --> 00:05:56,079 emerging communities and emerging 160 00:05:56,079 --> 00:05:56,800 markets 161 00:05:56,800 --> 00:05:58,639 we want to make sure that we're able to 162 00:05:58,639 --> 00:06:00,399 have workforce that can 163 00:06:00,399 --> 00:06:03,279 support this. That we are 164 00:06:03,279 --> 00:06:04,478 able to operate 165 00:06:04,478 --> 00:06:07,360 in in these places and also be able to 166 00:06:07,360 --> 00:06:08,560 continue to 167 00:06:08,560 --> 00:06:11,759 ensure that we cultivate staff with that 168 00:06:11,759 --> 00:06:12,399 lens 169 00:06:12,400 --> 00:06:21,840 of growth of learning of innovation.