File:Bell telephone magazine (1922) (14753594131).jpg

Identifier: belltelephonemag26amerrich (find matches)
Title: Bell telephone magazine
Year: 1922 (1920s)
Authors: American Telephone and Telegraph Company American Telephone and Telegraph Company. Information Dept
Subjects: Telephone
Publisher: (New York, American Telephone and Telegraph Co., etc.)
Contributing Library: Prelinger Library
Digitizing Sponsor: Internet Archive

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AND YO0R TELEPHONE 78 Bell Telephone Magazine SUMMER
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A telephone rcpresoitative conducts a special class on good telephone usage with a Icustomer s employees—-in this instance a selected group from a large air transport line \ ing that each branch do somethingalong similar lines. Business executives are keenly in-terested in the general program. Re-cently the Dartnell Corp. of Chicagoconducted a survey of 125 businessorganizations to determine what ex-ecutives thought about telephonecourtesy. Some of the conclusionsreached were: Almost all the executives inter-viewed were eager to do somethingto improve the situation in theirorganizations. Over half of the firms surveyedfelt they could easily improve theirexisting telephone practices. Most of the firms which hadlaunched a good-usage programrecognized the importance of fol-low-through. A Worth-while Activity Because of the many intangible bene-fits which customers receive as a re- sult of these good-usage activities, itis difficult to measure accurately theirfull value. The cordial res

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