Template:OTRS received

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An email has been received at OTRS concerning this file, and can be read here by users with an OTRS account. However, the message was not sufficient to confirm permission for this file. This may, among other reasons, be because there was no explicit release under a free license, or the email address that the permission came from is not associated with the location where the content was originally published. For an update on the issue, please contact the user who added this template to the page, or someone else with an OTRS account, or the OTRS noticeboard. If a valid permission is not provided within 30 days of the first response by an OTRS volunteer, this file will be deleted. Please do not file an additional deletion nomination for permission reasons.

Note to OTRS volunteers: If the email contains sufficient confirmation of the validity of the license, please replace this template with {{PermissionOTRS|id=XXXXXXXXXXXXXXXX}}

Ticket link: https://ticket.wikimedia.org/otrs/index.pl?Action=AgentTicketZoom&TicketNumber=0


Documentation icon Documentationviewedithistorypurge

This documentation is transcluded from Template:OTRS received/doc.

Template used for marking files which are still being processed by OTRS. This template is used to identify the OTRS ticket associated with the permission of a particular file. See Commons:OTRS for more information.

The template automatically sets the following categories:

Usage

{{OTRS received |id= |reason= |user= |day= |month= |year= }}

Place the following code on image pages after when processing an OTRS ticket (permission still not confirmed):

{{subst:OR|id=1234567890123456|reason=processing}}

A date-stamped version of the {{OTRS received}} notification will appear on the file. The file will automatically be categorized by date, but the category will not appear on the actual file page.

Template parameters

Parameter Description Default Status
id
1
id Ticket ID number is a 16 digit number starting with 4 digit year. The template recognizes numbers between 1980 0000 0000 0000 and 3000 0000 0000 0000, and flags the id's outside that range as incorrect and places them in Category:Items with incorrect OTRS ticket ID. empty required
reason
reason *The parameter "reason" can be set to the following values:
  • 1 or processing. Message will have The email is in a queue awaiting processing.
  • 2, licence, license, nolicense, nolicence, no licence, no license, non-free, or nonfree. Message will have: The email was not sufficient as it does not contain an explicit release under a free license; a reply has been sent outlining the next required steps.
  • 3 or email. Message will have: The email was not sufficient as the OTRS team could not verify that it was from the owner of the copyright of the image. A reply has been sent outlining the next required steps.
email optional
user
user user name who verify existence of the ticket empty optional
day
day Day OTRS ticket was received empty required
month
month Month OTRS ticket was received empty required
year
year Year OTRS ticket was received empty required
nocat nocat Use "nocat=1" to suppress automatically added categories empty optional

Additional information

The template is intended to be used in the following namespaces: all content namespaces

The template is intended to be used by the following user groups: OTRS members

Placement: In the "Permission" parameter of the {{Information}} template (or the respective parameter of similar templates) or in the "Licensing" section

See also

Localization

català | Deutsch | English | español | فارسی | français | galego | italiano | 日本語 | македонски | മലയാളം | Nederlands | русский | slovenščina | português | עברית | 中文(台灣)‎ | +/−

This template is localized through {{Autotranslate}}. The layout of the template can be found under Template:OTRS received/layout.

To add your language to the list of languages supported by this template, please copy the code of Template:OTRS received/en (or any other language version you prefer to translate) and replace the text strings in there (the form below can be used to create a translation, the English version is preloaded in the edit box). Please change the parameter lang from en (or whatever language you are translating) to the language code of your language.


Examples

  • {{OTRS received|id=2011062110007225}} produces:
An email has been received at OTRS concerning this file, and can be read here by users with an OTRS account. However, the message was not sufficient to confirm permission for this file. This may, among other reasons, be because there was no explicit release under a free license, or the email address that the permission came from is not associated with the location where the content was originally published. For an update on the issue, please contact the user who added this template to the page, or someone else with an OTRS account, or the OTRS noticeboard. If a valid permission is not provided within 30 days of the first response by an OTRS volunteer, this file will be deleted. Please do not file an additional deletion nomination for permission reasons.

Note to OTRS volunteers: If the email contains sufficient confirmation of the validity of the license, please replace this template with {{PermissionOTRS|id=XXXXXXXXXXXXXXXX}}

Ticket link: https://ticket.wikimedia.org/otrs/index.pl?Action=AgentTicketZoom&TicketNumber=2011062110007225

  • {{OTRS received|id=2011062110007225|reason=1}} produces:
An email has been received at OTRS concerning this file, and can be read here by users with an OTRS account. The email is in a queue awaiting processing. For an update on the issue, please contact the user who added this template to the page, or someone else with an OTRS account, or the OTRS noticeboard. If a valid permission is not provided within 30 days of the first response by an OTRS volunteer, this file will be deleted. Please do not file an additional deletion nomination for permission reasons.

Note to OTRS volunteers: If the email contains sufficient confirmation of the validity of the license, please replace this template with {{PermissionOTRS|id=XXXXXXXXXXXXXXXX}}

Ticket link: https://ticket.wikimedia.org/otrs/index.pl?Action=AgentTicketZoom&TicketNumber=2011062110007225

  • {{OTRS received|id=2011062110007225|reason=license}} produces:
An email has been received at OTRS concerning this file, and can be read here by users with an OTRS account. The email was not sufficient as it does not contain an explicit release under a free license; a reply has been sent outlining the next required steps. For an update on the issue, please contact the user who added this template to the page, or someone else with an OTRS account, or the OTRS noticeboard. If a valid permission is not provided within 30 days of the first response by an OTRS volunteer, this file will be deleted. Please do not file an additional deletion nomination for permission reasons.

Note to OTRS volunteers: If the email contains sufficient confirmation of the validity of the license, please replace this template with {{PermissionOTRS|id=XXXXXXXXXXXXXXXX}}

Ticket link: https://ticket.wikimedia.org/otrs/index.pl?Action=AgentTicketZoom&TicketNumber=2011062110007225

  • {{OTRS received|id=0}} produces:
Warning You have to specify 16 digit ticket id number.
An email has been received at OTRS concerning this file, and can be read here by users with an OTRS account. However, the message was not sufficient to confirm permission for this file. This may, among other reasons, be because there was no explicit release under a free license, or the email address that the permission came from is not associated with the location where the content was originally published. For an update on the issue, please contact the user who added this template to the page, or someone else with an OTRS account, or the OTRS noticeboard. If a valid permission is not provided within 30 days of the first response by an OTRS volunteer, this file will be deleted. Please do not file an additional deletion nomination for permission reasons.

Note to OTRS volunteers: If the email contains sufficient confirmation of the validity of the license, please replace this template with {{PermissionOTRS|id=XXXXXXXXXXXXXXXX}}

Ticket link: https://ticket.wikimedia.org/otrs/index.pl?Action=AgentTicketZoom&TicketNumber=0