Commons talk:Help desk

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Good point people for Commons to help new users?[edit]

Hi everyone. I'm looking to gather 1-3 contacts for Commons who would be interested in serving as point people for new editors from Wikipedia. I don't expect that it'll be too time consuming, but, just in case we have a new editor stop by the Teahouse who expresses interest in participating in media contributions and you can be friendly and welcome them and perhaps direct them to an area that might interest them. You're welcome to respond here, or even better, on my talk page if you're interested in being added to this list. Thanks :D SarahStierch (talk) 15:12, 1 March 2012 (UTC)

Hi Sarah, will or shall there also be a emphasis on women? --Martina talk 16:10, 1 March 2012 (UTC)
Hi Martina! Great question. Since the project is part of my fellowship, in a way, yes! You can learn a bit more at the Q&A we developed on meta about the project, here. (it's a quick read!) SarahStierch (talk) 17:38, 1 March 2012 (UTC)

Enabling Liquid Threads on this page[edit]

from Commons:Help desk
Should we ask to enable mw:Extension:LiquidThreads on Commons?

Benefits:

  • Automated signing of Comments
  • Easier arrangement of Comments

I am not sure about performance and "archiving".

Test it at mw:User talk:Rillke. -- RE rillke questions? 12:10, 22 June 2012 (UTC)

As from my experience with Liquid Threads on translatewiki.net (however several months ago), it still lack obvious things like preview of subject. Visual style was also out of sync with rest of MediaWiki. --EugeneZelenko (talk) 14:47, 22 June 2012 (UTC)
It might be good to test it someone but folk get so confused on Commons as it is. It needs to be used more widely (and accepted) before it hits a multilingual project for me. --Herby talk thyme 14:49, 22 June 2012 (UTC)
Please no. Strategy Wiki, where LT was enabled, was impossible to follow.--Ymblanter (talk) 17:49, 22 June 2012 (UTC)
But the current situation is also rather optimal. People uploading with the Wizard, then experience problems and then have difficulties asking for help. Then let's wait until LQTs 3.0 are ready to use. -- RE rillke questions? 18:37, 22 June 2012 (UTC)
Merits of LiquidThreads aside, I wouldn't enable it until/unless en.wiki and de.wiki have, since many people coming here will be familiar with one of those. --Philosopher Let us reason together. 19:10, 22 June 2012 (UTC)
My experience with LT is that it is more intuitive than editing a talk page. Also, our recruitment is not limited to just other WMF projects. --Bensin (talk) 23:55, 27 June 2012 (UTC)
Last time (about 9 months ago) I tested LQT it was FUBAR (and it already was above version 1). So, no, please not. LQT sucked. If it does not in the current version then the devs should not have labeled the previous versions more than version 0. --Saibo (Δ) 00:12, 23 June 2012 (UTC) Oh, and, imho this section belongs to the talk page. ---Saibo (Δ) 00:14, 23 June 2012 (UTC)
Yes it does, but who reads the talk page? -- RE rillke questions? 12:49, 23 June 2012 (UTC)
I think most people who help out here have the page on our watchlist, which means we also watch the talk page. That's just me extrapolating from my very scientific sample size of 1, though. :) LX (talk, contribs) 15:20, 23 June 2012 (UTC)
Make that a very unscientific 2.  ;-) --Philosopher Let us reason together. 05:33, 24 June 2012 (UTC)
Please, no! I've sometimes had to use the extension on other projects and it is horrible. --Stefan4 (talk) 19:24, 23 June 2012 (UTC)
Agreed. I still think we should follow en.wiki and de.wiki on this just for familiarity (which would mean "no" now, but maybe "yes" in the future). But if the decision comes down to the merits, I agree with Stefan. --Philosopher Let us reason together. 05:33, 24 June 2012 (UTC)
I don't think we have to wait for both WPs if the software is intuitive enough. (Meaning you don't need extra-knowledge to use (post, follow, maintain, ...) it). Since the VisualEditor will be pushed by WMF, I think we will experience more and more people who aren't aware of wiki-markup anyway. -- RE rillke questions? 07:49, 24 June 2012 (UTC)
"pushed"? Usually pushed things are not nice (I do not think I need to enumerate). If they have the visual editor they can use it on help desk - fine. ;-) Cheers --Saibo (Δ) 22:22, 27 June 2012 (UTC)

Find as you type[edit]

What about suggesting search results from the archives and Help:-namespace while the user types into the subject field? It would be also nice if we could get the user flagging their posts like "technical issue" or "copyright question" and perhaps apply a marker to them or ask additional questions. -- Rillke(q?) 09:37, 10 October 2012 (UTC)

Automated signature at COM:HD[edit]

Something that is easy to implement is an automated signature check before submitting (for new users [= all users who don't have a user group other than autoconfirmed]). If the signature is not detected, it will be added. Does someone oppose running a test? -- Rillke(q?) 15:43, 13 December 2012 (UTC)

On English Wikipedia, there is a bot, en:User:SineBot, which signs lots of posts automatically. It would be nice to have that bot on Commons. Automatic signatures are not only needed here, but also on other pages. However, any kind of automatic signatures would be useful. --Stefan4 (talk) 15:55, 13 December 2012 (UTC)
+1 Rd232 (talk) 15:48, 21 December 2012 (UTC)
Symbol support vote.svg Support very useful! Maybe it can be expanded? :) --Hedwig in Washington (mail?) 01:29, 12 May 2014 (UTC)

Opinions about enabling Visual Editor at COM:HD[edit]

as soon as it is suitable for talk pages. -- Rillke(q?) 15:43, 13 December 2012 (UTC)

Commons:Upload help[edit]

To everyone helping out here, please consider putting Commons:Upload help on your watchlist and helping out there as well. Thanks, Rd232 (talk) 15:42, 21 December 2012 (UTC)

Uploaded Images[edit]

Moved to Commons:Help desk#Uploaded Images. This page is for discussions about the help desk. LX (talk, contribs) 13:54, 9 June 2013 (UTC)

Error in Derivative Work[edit]

In Commons:Upload the link "It is a derivative work of one or several files from Commons" give 403: User account expired. --Massimo Telò (scrivimi) 19:26, 11 May 2014 (UTC)

I’ve copied the above to the Upload Help Deak.—Odysseus1479 (talk) 21:23, 11 May 2014 (UTC)

Add WLM help desk to list of alternate help desks?[edit]

Should we add a permanent link to Commons:Wiki Loves Monuments/Help desk to the list of alternate help desks in the "How to use Commons" section (in the help desk header)? WLM-related questions would be probably better (and quicker) answered there from editors with WLM-experience. GermanJoe (talk) 15:00, 12 October 2014 (UTC)

Sure, done, but I doubt that it helps. Maybe links to the special Monuments and POTY help pages could replace each other depending on the season. IOW, we'll need POTY in about two months, monuments in about eight months, etc. –Be..anyone (talk) 04:13, 13 October 2014 (UTC)
Right, I don't think having it there all year is quite justified. On Commons:Upload help/Header I previously added
{{#ifexpr:{{JULIANDAY|{{CURRENTYEAR}}|{{CURRENTMONTH}}|{{CURRENTDAY}}}} >= {{JULIANDAY|{{CURRENTYEAR}}|09|01}}|
{{#ifexpr:{{JULIANDAY|{{CURRENTYEAR}}|{{CURRENTMONTH}}|{{CURRENTDAY}}}} <= {{JULIANDAY|{{CURRENTYEAR}}|09|30}}|
* For '''help regarding the [[File:Wiki Loves Monuments Logo notext.svg|20px]] ⏎
[[Commons:Wiki Loves Monuments {{CURRENTYEAR}}|Wiki Loves Monuments {{CURRENTYEAR}}]] contest,''' please use ⏎
the [[Commons:Wiki Loves Monuments/Help desk|WLM help desk]] instead.
}}}}
Something similar should be fine here as well. LX (talk, contribs) 06:20, 14 October 2014 (UTC)
Something similar based on {{#time}}, please, {{JULIANDAY}} reminds me of MJD experiments on m: seven years ago, where the PHP results depended on 32 vs. 64bits Mediawiki servers ;-) –Be..anyone (talk) 15:45, 15 October 2014 (UTC)
I suppose {{#ifexpr:{{#time:n}} = 9|It's September!}} is a little cleaner... LX (talk, contribs) 17:25, 15 October 2014 (UTC)
Whatever works, is fine by me :). Up to the experts. Do we need October to show the message aswell? Even if the deadline is September, some cleanup and clarification requests are still incoming. GermanJoe (talk) 18:27, 15 October 2014 (UTC)

Not just for newbies[edit]

Near the top of this page it says accurately, "Anyone, from newbie to experienced, can ask a question here." But above that is a translated statement that indicates that the page is intended just for newbies, which is clearly not the case. Can we change the translated statement? I suspect I can do a good number of the languages myself, but I don't want to do this without consensus. - Jmabel ! talk 03:07, 23 January 2015 (UTC)

Symbol support vote.svg Support The statement you quote is more accurate, in my opinion. Anon126 ( ) 03:54, 23 January 2015 (UTC)
Sure, please go ahead. The incompatible statement has been there since 9 November 2007 [1]. Experienced users know they can ignore it anyway, so it doesn't really hurt, but pages are better when they don't include inconsistent statements. Also, the page Commons:New user support doesn't seem to be transcluded anywhere else, so it seems it can be changed without affecting anything else. -- Asclepias (talk) 04:10, 23 January 2015 (UTC)
  • Of course; any user should feel free to ask a question here. ColonialGrid (talk) 09:53, 23 January 2015 (UTC)
    • OK. I can't readily work out where the multilingual texts reside; they are at least 2 removes from the page itself. Does anyone know where they can be edited? - Jmabel ! talk 17:40, 23 January 2015 (UTC)
      Commons:New user support (transcluded via Commons:Help desk/Header). LX (talk, contribs) 18:03, 23 January 2015 (UTC)
      • That's a bit worrisome. Its name suggests a different intent. Possibly rename as well? - Jmabel ! talk 21:03, 23 January 2015 (UTC)
      • There's a link at Commons:Mentoring (which looks like it never got off the ground) suggesting that the original intent was different. I'm not sure it adds much, to be honest, and I really don't understand what it's doing in the "Wikimedia Commons help desk in other languages" section. If anything, it should be integrated with the rest of the introduction in the box below. LX (talk, contribs) 21:47, 23 January 2015 (UTC)
      • OK, I fixed all of the languages written in the Latin or Cyrillic alphabets. I'm afraid I don't read the others, someone else will have to take those on (he, ja, ko, ml, zh). - Jmabel ! talk 17:21, 24 January 2015 (UTC)

How to list all my contributed uploads[edit]

Couldn't find anything in the manuals. Is there any way to get a list of all the photos I've uploaded? — Preceding unsigned comment added by Qoheletal (talk • contribs) 12:39, 29 January 2015‎ (UTC)

Hello Qoheletal, yes here : Special:ListFiles/Qoheletal. Regards, Thibaut120094 (talk) 12:43, 29 January 2015 (UTC)
Hello Thibaut120094 - thank you for the quick reply! — Preceding unsigned comment added by Qoheletal (talk • contribs) 2015-01-29T13:54:31‎ (UTC)
Also try Special:Listfiles/Qoheletal?ilshowall=1. The first link hides files if someone else has overwritten one of your files by uploading a new revision of the file. --Stefan4 (talk) 14:32, 29 January 2015 (UTC)

Protected?[edit]

May I suggest that we drop the protection for the help desk page ASAP? If only autoconfirmed users can use it, how can newbies ask questions? - Jmabel ! talk 18:23, 15 February 2015 (UTC)

They wouldn't be able to ask questions – not without running into edit conflicts anyway – as long as we keep having to revert the IP-hopping Taiwanese vandal that keeps blanking stuff out. The protection is temporary and will expire in a few hours. LX (talk, contribs) 09:17, 16 February 2015 (UTC)
As said it was temporary protection to get rid off the vandalism. --PierreSelim (talk) 21:03, 16 February 2015 (UTC)
Minor point of order: indeed, "Vandalism", not "Edit warring" should have been the reason provided. I made multiple reverts, as did several others, but it's widely accepted that blanking of other people's legitimate comments constitutes vandalism and that reverting blatant vandalism does not constitute edit warring. LX (talk, contribs) 22:48, 16 February 2015 (UTC)
Sorry, It was clear to me that I was targeting the IP-hopping Taiwanese vandal and not regular users that was reverting his vandalism. I'm taking your remark into account, and will be more accurate next time. --PierreSelim (talk) 11:55, 17 February 2015 (UTC)
  • I initially described it as edit warring in my post to AN. Maybe my wording influenced or somehow suggested the language PierreSelim used in their summary. Sorry, I'll try to be more precise with my language in future (but indiscretions and mistakes are part of the human condition). Also, thanks for temporarily protecting the page. ColonialGrid (talk) 14:15, 17 February 2015 (UTC)

NEED HELP. EMERGENCY[edit]

I am from Turkmen Wikipedia, tk.wikipedia.org. I regularly write articles to our wiki as much as I can, but in the last days, whenever I try to upload a file on our wiki, when I press Faýl ýükle (Turkmen for upload file) function it directly brings me to this adress: https://commons.wikimedia.org/wiki/Special:UploadWizard

can somebody correct it?! I need and want to upload to our Turkmen wiki, I wanna write descriptions in Turkmen and made it available for Turkmen wiki users, to the people who use Turkmen wiki. it was available but not now. I contacted our admin but no answer, if you can correct it as soon as possible, please.--Sir artur (talk) 01:44, 18 February 2015 (UTC)

@Sir artur: This page is for discussing the operation of the Help Desk, not for requesting help. I have copied the above to the Upload Help desk, which I think the best place for your question. Please look for replies there.—Odysseus1479 (talk) 04:15, 18 February 2015 (UTC)

HOW TO USE SCRIPT TEMPLATE IN WIKIMEDIA ?[edit]

Moved to Commons:Help desk (instead of talk page)