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This page is where users can communicate with Commons OTRS volunteers, or OTRS volunteers with one another. You can request permissions verification here, or anything else that needs an agent's assistance. This page is multilingual — when discussing tickets in languages other than English, please make a note of this and consider asking your question in the same language.

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File:On-the-verge-poster-2015.jpg: OTRS permission and the alligator photo[edit]

According to this Village pump/Copyright discussion the File:On-the-verge-poster-2015.jpg image incorporates an alligator photograph from a professional photographer, Matt Field. Given the nature of the poster and the way that the alligator photo was purposely incorporated, it seems doubtful that the alligator photo is de minimis. As such, it would be useful to know whether OTRS ticket #2015021510008147 covers just the poster (the photograph and visual design is credited to Kyle Cassidy) or whether the ticket also includes the Matt Field alligator photo. Thanks. --Gazebo (talk) 04:36, 28 February 2015 (UTC)

I'm not sure if I get every point of the widespread discussions, but I don't see any evidence in the ticket that the alligator photo has permission, so I'd consider the ticket, as it stands today, as invalid. --Krd 10:17, 26 April 2015 (UTC)


Hello there! Pictures jr_mapuku.jpg and veselin_penev.jpg have been deleted although I have send an email to declaring that the author of the files is OK with publishing them to wikimedia on March 10th 2015, which was within the deadline. What can be done so that these files be undeleted? Thanks — Preceding unsigned comment added by Neyche (talk • contribs)

Fichiers Paul Zinsli : DrPaulZinsli1, DrPaulZinsli2, DrPaulZinsliPeint[edit]

Bonjour, suite à la demande de User:EugeneZelenko voici ma requête:

Les fichiers DrPaulZinsli1, DrPaulZinsli2, DrPaulZinsliPeint ont l'autorisation de Paul-Erich Zinsli pour être sous la licence Creative Commons BY-SA-3.0. Ce sont des photos de famille, P.E. Zinsli étant l'ayant-droit il a envoyé le mail d'autorisation le 23 mars 2015 à 23h01 (GMT) à Eugène Zelenko n'a apparemment pas vu ce mail et propose d'annuler les photos avant 7 jours (il ne reste plus maintenant que 5 jours). Vous pouvez voir la discussion ici sur .

Merci d'avance, --Amage9 (talk) 12:06, 5 April 2015 (UTC)

Permiso enviado el 22 de enero de 2015[edit]

Estimados Voluntarios, gusto de saludarles. Paso por aquí para solicitar su ayuda. Entiendo que habido algunos problemas con la verificación de permisos, y la verdad, es que no quiero ser una molestia para ustedes. Pues bien. Me he encontrado con esta planilla de verificación de autorización en este archivo. Se envió permiso por su autor el 22 de enero de 2015, 18:20 y hoy se ha vuelto a enviar. Espero ustedes me pueda ayudar con esta confirmación. La verdad no quiero ser una molestia para ustedes. Desde ya muchas gracias. Un saludo. Deucaleon (talk) 18:18, 6 April 2015 (UTC)

Holaǃ el archivo finalmente fue borrado, alguien me puede ayudar por favor? Saludos.--Deucaleon (talk) 17:18, 13 April 2015 (UTC)

Commons talk:Deletion requests/Files uploaded by Алтаир1978[edit]

Any russian speaker can take a look in this DR and restore the files, if it´s correct? thanks Rodrigolopes (talk) 00:13, 7 April 2015 (UTC)

Little help[edit]

I need some help from other users with the list of files uploaded by me on March 13(Ticket#2015031210026238). I handled myself with the copyright's holder, and he sent me the permission, but another OTRS member has pointed that the files are uploaded at Flickr (The original source) as "All rights reserved, so it could bring some confusion, on his opinion, so the holder's will have to change on by one the files licensing at commons. I asked him to do so last February, but I think his very busy. I'd like to know if I can ask for the deletion, cause I don't think he's going to this soon. Can a sysop help here deleting?Willy Weazley 04:16, 8 April 2015 (UTC)


Hello, I got permission to upload that file under CC licence from owner by email and forwarded that email to and but I didn't get back any OTRS code or any response at all. Image is now deleted and probably other images from that mail will be deleted soon. What should I do? Interlooks (talk) 15:08, 8 April 2015 (UTC)

When did you send the email?Willy Weazley 16:57, 8 April 2015 (UTC)

Quick review[edit]

Could someone with OTRS rights, review these uploads please? New user, earlier issues, please review! Thanks! Ellin Beltz (talk) 16:29, 8 April 2015 (UTC)

@Ellin Beltz: Hey, I've had a look and nothing is coming up, either for username or file names. --Mdann52talk to me! 18:42, 8 April 2015 (UTC)

Thanks! Ellin Beltz (talk) 02:38, 9 April 2015 (UTC)

@Ellin Beltz: Now the permissions are filed, but not processed under ticket:2015041310004525 and ticket:2015041510019846 (two identical emails). --Jarekt (talk) 12:23, 20 April 2015 (UTC)

File:Paul Hermelin.PNG and File:Paul Hermelin New Image.jpg[edit]

Does the OTRS ticket for File:Paul Hermelin.PNG shed any light on why the authorship claims differ between these two versions of the same photo? Surely the photo wasn't taken by Sunil Nat and Vishal Wadkar. (In fact, I suspect it wasn't created by either of them.) According to Linkedin, Sunil Nat is a consultant at the Mumbai branch of Capgemini. Is there any compelling reason to believe that a company of Capgemini's size would use their their India-based consultants to take official profile portraits of their France-based CEO, rather than employing a professional staff photographer or hiring a professional third-party photographer? LX (talk, contribs) 19:25, 17 April 2015 (UTC)

Photograph deletion[edit]

Hello: can anyone help me to upload this photograph? It's a personal and familiar photo taken many years ago. I don't know why it has been deleted from wikipedia. I have written an OTRS twice. Thanks for the advise, --La chana15 (talk) 18:19, 19 April 2015 (UTC)

@La chana15: Hi La chana15. Can you please tell us where it was previously uploaded to Wikipedia or to Commons? Or do you remember the name of the account used to upload it? Your user name - La chana15 (talk · contribs) - has never uploaded anything to Commons nor to the English Wikipedia. I tried searching and could not find a relevant email, but we really need more information to do a good search for the image. --B (talk) 20:27, 19 April 2015 (UTC)

Please take a look at OTRS status of Files Uploaded by Steve Mattu[edit]

Hi, Can someone please take a look at the status of OTRS for Commons:Deletion requests/Files uploaded by SteveMattu . Files were uploaded and OTRS was sent by the copyright owner, but it was a bit late so the volunteers deleted the images. Please check the archive and let me know if there is something else that you will need. Thanks. Steve Mattu (talk) 19:15, 22 April 2015 (UTC)

Can somebody please take a look at this. Steve Mattu (talk) 18:29, 23 April 2015 (UTC)

File:Daniele Radini Tedeschi.JPG[edit]

This photo does not appear to be a selfie, yet the subject is listed as the author according to the file description, which has supposedly been vetted by OTRS. The photo itself was sourced from a Google search result, which usually isn't a good sign that the uploader has obtained permission from the real author. Second opinion? LX (talk, contribs) 10:40, 25 April 2015 (UTC)

@LX: The ticket contains a forwarded eMail from the depicted person's (former, checked Wayback) official eMail address releasing "photo that portrays me and cover images of my publications and my personal data" (machine-translated) under the CC BY-SA 3.0 IT, no requests for clarification. What is a bit strange about the eMail is that the original message Mr. Tedeschi replied to appears to have been manually removed. Ping User:Mike V.    FDMS  4    14:25, 25 April 2015 (UTC)

{{section resolved}} Green Giant (talk) 11:34, 26 May 2015 (UTC)

This is not resolved. Still waiting for a comment from Mike V. Still waiting for credible authorship information. LX (talk, contribs) 19:14, 26 May 2015 (UTC)

ticket: 2015032510023976[edit]

Could someone please look at the ticket associated with Alto's Adventure? It's stuck at GAN at enwp until the files are reviewed. I believe the ticket has merged several different requests into one, so they may need to be split back out again (Spelltower and Metamorphabet are different requests). czar  12:17, 25 April 2015 (UTC)

About File:Lai_Ying_Tong,_Hong_Kong_Songwriter.jpg[edit]

Hi! I've uploaded a photo on commons a few weeks ago, I've ask the owner to send the email to However, the photo still got removed. It's been more than 2 weeks since deletion. I really hope you could help me to restore the photo as this photo is for one of my wiki articles for class assignment. Thanks! Tvchan (talk) 20:14, 26 April 2015 (UTC)

Files from Izikson[edit]

Dear Sir, could you please check if the email about permission for these files have been received? It has been sent by copyright holder (Alexey Gusev) at 10 April. Is it too early to any answer, or, maybe, something is wrong?..

List of files:

Две сестры.jpg


Day desert.jpg

Алексей Гусев.jpg


Promo of Gusev's 858.webm

These files have been deleted (by EugeneZelenko, I suppose), but, as I know, it is possible to just restore them after the permission will be granted (is it true?). I'm sorry so much if I did something wrong, but, as a newcomer, I'm a little confused. Sincerely yours, Izikson (talk) 21:12, 26 April 2015 (UTC)Izikson

Files Affiche_Le_Mur.jpg and SophieRobert.jpg[edit]

The above two pictures have been recently deleted. I'm trying to help the owners of the copyright for these two pictures. They sent in February this year emails with all the required information requested in the Wikimedia commons procedure. They asked me to convey to you their surprise that the images were deleted without notice and wonder why the email they sent was not considered. I understand there is a large backlog, so perhaps the "grace" period could be extended to take into account this backlog. Best, Dessources (talk) 22:11, 26 April 2015 (UTC)

OTRS ticket for Tamannaah Blender's pride 2011.jpg[edit]

Hi. My username is Namma Pillar, Nice meeting you all.

On March 16, 2015, i have uploaded this file and User:Fae told me that it missed permission. I asked its owner Subhash Rajali to mail the consent for using this file on commons at and he did the same which i know since he sent a mail saying the same. After User:Fae suggested me to place OTRS pending tag, i placed it on March 19, 2015. Today is May 1, 2015 and till ow, the ticket is not placed there. Thus, i request the volunteers to let me know thgat did Subhash Rajali sent a mail to commons for using this image from his Flickr account? Here is the link :

Any volunteer reading this please respond soon. I dont want to see my first upload being deleted.

With hope that i can get the ticket link very soon Yours sincerely Namma Pillar (talk)

Checkmark This section is resolved and can be archived. If you disagree, replace this template with your comment. Bobamnertiopsis (talk) 17:32, 28 May 2015 (UTC)

OTRS tag added please review .[edit]

Permission Ticket: 2015042810006497

these were deleted and I uploaded again, please help with the procedure.

File:Open Access logo PLoS white.svg[edit]

File:Open Access logo PLoS white.svg is listed on its description page as being CC0, but the SVG itself indicates that it is CC-BY-SA. Can someone check otrs:2011083010020725 to see which one it really is? Thanks, Jackmcbarn (talk) 05:11, 11 May 2015 (UTC)

@Jackmcbarn: CC0 according to the ticket. Anon126 ( ) 00:35, 14 May 2015 (UTC)
I'll also ping JakobVoss, who added the metadata, but that may not be fruitful judging by the contributions page still active on the German Wikipedia. If there's no objection, I'll change the metadata.
Checkmark This section is resolved and can be archived. If you disagree, replace this template with your comment. Bobamnertiopsis (talk) 17:16, 28 May 2015 (UTC)


Hi, I'm using an image with ticket #2014032410003278 for a Faculty newsletter. Thanks.

Checkmark This section is resolved and can be archived. If you disagree, replace this template with your comment. Bobamnertiopsis (talk) 17:15, 28 May 2015 (UTC)

Ticket 2015051810023664[edit]

FYI: I created the file I had submitted an email from the photographer with text from an email from him received via Facebook, which was deemed insufficient permission. Today I received an email from him where he explicitly gives permission for the photo to be used under the license Creative Commons Attribution-ShareAlike 3.0 Unported and GNU Free Documentation License. This email has been duly forwarded to you. I hope this resolves the issue. Thank you. Sincerely, Vickmeister (talk) 04:27, 19 May 2015 (UTC)Vickmeister, aka Vicky Welfare

I have looked over the forwarded message and confirmed permission. Thanks, Vickmeister! Bobamnertiopsis (talk) 17:29, 28 May 2015 (UTC)
Checkmark This section is resolved and can be archived. If you disagree, replace this template with your comment. Bobamnertiopsis (talk) 17:29, 28 May 2015 (UTC)

File:Dafna Lemish (2).jpg[edit]

This file has an OTRS ticket but no copyright tag. Can this be investigated? --Stefan4 (talk) 17:46, 20 May 2015 (UTC)

@Geagea: The PDF contains a link to w:he:WP:CC-BY-SA, which is {{CC BY-SA 3.0}}, not {{CC BY 4.0}}   FDMS  4    22:46, 20 May 2015 (UTC)
No it gives a link and says: "or choose other..." etc. -- Geagea (talk) 22:51, 20 May 2015 (UTC)

File:Oscar Luigi Scalfaro 2.jpg[edit]

OTRS-permission is incorrectly written into license. As this is the uploader's only contribution, I ask: is the permission OK? Taivo (talk) 21:28, 20 May 2015 (UTC)

another one[edit]

Could someone check whether the ticket, added by an apparently non-OTRS user to File:Mattarella Chiellini Coppa Italia.jpg, is valid. Thanks. --Túrelio (talk) 07:41, 22 May 2015 (UTC)

File:Sorry Day poster.jpg[edit]

Could someone please check on File:Sorry Day poster.jpg. The image source given is the webpage of a College, and the webpage istelf is copyright, but for some reason the image is listed as Creative Commons Attribution-Share Alike 3.0 Unported. Since the College is selling these posters on the website, it's surprising that they are apparently copyright free. The other problem I have is that the author is listed simply as "Scarlet23". It seems strange that a commercial image from a college has been produced by someone under their Wikimedia user name. Thanks. Mark Marathon (talk) 05:54, 23 May 2015 (UTC)

We have a ticket from the author via offical email confirming the license. --Hedwig in Washington (mail?) 04:27, 28 May 2015 (UTC)
Checkmark This section is resolved and can be archived. If you disagree, replace this template with your comment. Bobamnertiopsis (talk) 17:12, 28 May 2015 (UTC)

[Ticket#: 2015052310007547][edit]

In reference to the images listed in the ticket above, will someone at OTRS correct the attribution or should new images be uploaded? TIA VTflatlander (talk) 16:41, 24 May 2015 (UTC)

To follow up, the artist who created the works depicted has given her permssion to use the photographs of the work. The Wikipedia article about her is basically finished except for the photos which I feel are central to the overall piece. VTflatlander (talk) 23:54, 27 May 2015 (UTC)

Thanks for your patience, VTflatlander. The copyright release was acceptable and I've made the subsequent modifications to the images in question (File:Steel little h covered in red velvet.png, File:Little m child's chair.jpg, and File:Little h in birch.jpeg). I've also mentioned this at the deletion discussion so hopefully that will be closed soon. Thanks for interfacing with the artist on these to secure the permission and for working on the article about her. Best, Bobamnertiopsis (talk) 03:35, 28 May 2015 (UTC)

Thank you for your help.VTflatlander (talk) 02:11, 29 May 2015 (UTC)

Checkmark This section is resolved and can be archived. If you disagree, replace this template with your comment. Bobamnertiopsis (talk) 22:58, 28 May 2015 (UTC)

Well Dressing[edit]

Could we have confirmation that the correspondence was from the artist/designer as well as the photographer (who appears to be the organization)? If confirmed then it would be great if this were added more clearly to the image page. Thanks -- (talk) 21:41, 26 May 2015 (UTC)

I thought it was clear when I first read it (referred to "media work") but upon reflection that may not be definitive. I'll ask.--Sphilbrick (talk) 15:19, 27 May 2015 (UTC)

File:Hunnan-1.jpg and File:Agro.jpg[edit]

Hello, my school has sent a copyright email to, could you please restore first especially File:Hunnan-1.jpg and File:Agro.jpg? Thank you — Preceding unsigned comment added by Neyc.alumni.france (talk • contribs)

Please provide a ticket number. Thanks! :) --Hedwig in Washington (mail?) 04:20, 28 May 2015 (UTC)
Hello, I don't know the ticket number... The mail to was from, if it helps... Thank you--Neyc.alumni.france (talk) 10:39, 28 May 2015 (UTC)
It looks like the ticket in question is ticket:2015052210004766 but it's in Chinese so it would be great if a Chinese speaker could handle it. Bobamnertiopsis (talk) 17:11, 28 May 2015 (UTC)
Thanks for the ticket number, it seems that @Wcam: speaks Chinese...
I'm not an OTRS member. --Wcam (talk) 13:38, 29 May 2015 (UTC)
So what if there is no OTRS member who speaks Chinese?
Don't worry, there are OTRS members who do...they just may not be immediately active on this page. One will deal with your ticket in time. Bobamnertiopsis (talk) 02:07, 30 May 2015 (UTC)


There appear to be several maps and other images on this ticket. The image pages appear to have different possible copyright holders.

I include two samples causing me concern, however I have not examined the several other images relying on this OTRS verification:

  1. File:Russia Water 1909 Year.jpg (edit|talk|history|links|watch|logs) would be public domain if it were originally published in 1909. It has been labelled as "own work" of the uploader but it is unclear from the description on the image page how this is a valid copyright claim.
  2. File:Papua VA Helicopters Contrast.jpg (edit|talk|history|links|watch|logs) seems to have a copyright claim of a book author/editor, however the artwork is the property of an airline.

The OTRS volunteer handling these has no doubt gone through the details, but the image pages lack the clarity needed for reusers to be certain of who the copyright holder is and if the given copyright license is the best to apply. -- (talk) 19:03, 27 May 2015 (UTC)

2015020910003029 SwordSaga[edit]

The image page does not explain who is releasing this all rights reserved image (see, presumably with authority of the distribution company and website owner (Proficient City) apart from the single purpose anonymous account that uploaded this image in February 2015. Could the verification be confirmed and the image page updated with these details please? -- (talk) 16:55, 28 May 2015 (UTC)

2015042910005094 Summery Mind[edit]

Could the photographer please be clearly credited, or it verified that all creative rights were released to the band? The current attribution of "Summery Mind, Fabian Schmidt" seems unlikely as Schmidt is in the photograph. This image is used as the lead illustration for the German Wikipedia article on the band.
Could the album artwork artist please be credited? The credit of "Summery Mind" does not appear to be a valid credit for such an artwork.

Thanks -- (talk) 17:04, 28 May 2015 (UTC)

The band represented by Fabian Schmidt claims to be the copyright holder (or, according to German law "Inhaber des vollumfänglichen Nutzungsrechts" since "Urheberrecht" in German law is somehow different from the British/US "copyright"). As such it is not necessary to further credit or attribute the artist, and the support team usually follows the wishes of the copyright holder regarding attribution. --Reinhard Kraasch (talk) 17:51, 28 May 2015 (UTC)
Hi. I appreciate that UK and German law differ with regard to moral rights. I was under the impression, based on my reading of online sources, that the 'author's rights of personality' cannot be waived, so it would be expected in a German attribution statement. Is there a Commons policy that explains this approach taken of skipping this attribution for the works of German artists who may have been on commission? -- (talk) 18:20, 28 May 2015 (UTC)
I don't think there is a big difference. The UK copyright holder is also completely free in his decision which kind of attribution he wishes, the same applies in Germany, the only difference is in the institution of "copyright holder" - according to German law you cannot give up the author's rights ("Urheberrecht"), but the author can waive all rights of usage ("vollumfängliches Nutzungsrecht"), this is what happened here. To leave the kind of attribution in such a case up to the holder of the rights of usage is the regular practise within the support team. --Reinhard Kraasch (talk) 19:42, 28 May 2015 (UTC)

File:Shaun Foist.jpg[edit]

Hi. I'm not entirely sure this is the place I should be asking this question, though I figured I'd go ahead anyway: Is keeping the logo on the image in-tact part of the license agreement? The ticket number is 2015021210021146. If it's not, I'd like to edit it out so it can be used on the English Wikipedia. Thanks, Jacedc (talk) 16:20, 29 May 2015 (UTC)

That'd be the watermark you're referring to! You can already use the image as-is on Wikipedia if you'd like. That said, watermarks are discouraged on Commons since theoretically all the author data and everything should be contained on the file's description page. Because all acceptable free licenses on Commons allow for derivative works, you are allowed (some might suggest encouraged) to go ahead and crop out/black out watermarks. The resulting watermark-free file is a derivative work, completely allowed per Commons policy. Hope this helps! Bobamnertiopsis (talk) 02:12, 30 May 2015 (UTC)


Please check OTRS permission for this file. I've uploaded this photo after request in IRC chat, however, I don't have OTRS system access, just used number, provided by irc user. Recently this person led an agressive promo in Russian Wikipedia, used fakes and fraud, and now I am not sure, that it is all ok with this permission, bezik (talk) 22:56, 29 May 2015 (UTC)

Michael Fassbender - Cannes 2009 Photo[edit]

Hi, I'd like to use a photo of Michael Fassbender from Cannes 2009 for an article.

Thank you.

Presumably this file? So long as you follow the terms of the license then you're free to do so. See COM:REUSE for more info. Best, Bobamnertiopsis (talk) 03:49, 30 May 2015 (UTC)

File:Jimmy Doyle musician 1990.jpg[edit]

Can someone please confirm that the permission email for File:Jimmy Doyle musician 1990.jpg that I uploaded on 2 April 2015 has been received? The copyright holder sent the permission statement either in the evening on 2 April 2015, or early on 3 April 2015. I am sorry, I do not know the OTRS ticket number. CaesarsPalaceDude (talk) 04:09, 30 May 2015 (UTC)