Commons:OTRS/Noticeboard

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Welcome to the OTRS Noticeboard This Wikimedia Commons page is where users can communicate with Commons OTRS volunteers, or OTRS volunteers with one another. You can request permissions verification here, or anything else that needs an agent's assistance. This page is multilingual — when discussing tickets in languages other than English, please make a note of this and consider asking your question in the same language. Recent sections with no replies for 15 days will be automatically archived. Please read the Frequently Asked Questions before posting your question here. The current backlog of the permission queue is: 14 days  [update] Start a new discussion

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PermissionOTRS

Hoi fellow OTRS volunteers, I'd recommend to remove "please contact someone with an OTRS account" from Template:PermissionOTRS and instead only refer to this page. If someone knows someone with OTRS access, she won't need a hint to the list, and if someone doesn't know anyone with access beforehand, picking a random person from the list seems to be a particularly inefficient (and ineffective) way to get confirmation. Thoughts? (I can't change it myself anyway, the template is protected.) —Pill (talk) 21:47, 26 December 2011 (UTC)

Makes sense and sounds good to me. Tiptoety ^talk 06:40, 27 December 2011 (UTC)

Yeah, I think asking somebody directly (but not knowing xe) is mostly a bad idea. mabdul 09:47, 31 December 2011 (UTC)

•  Agree Makes sense to me too. --Jarekt (talk) 04:32, 10 January 2012 (UTC)
•  Agree Please change accordingly. --Krd (talk) 18:09, 12 January 2012 (UTC)
•  Agree BTW the /es version of the template has a particular unhelpful approach, linking to a section on the template talkpage... Let's make sure all language versions are updated. Rd232 (talk) 18:20, 12 January 2012 (UTC)

Would someone be so kind to modify the template accordingly? Thanks in advance :) —Pill (talk) 11:23, 20 January 2012 (UTC)

Done for English translation only MorganKevinJ^(talk) 19:48, 3 February 2012 (UTC)

Henk Obee (talk · contribs)

Resolved

This user has uploaded many files attributed to http://www.rosenbauer.com/, but without an OTRS ticket. I tagged them as missing permission, but the user has removed the tags, claiming that they have permission. Is there a ticket to back up that claim? If not, I'll nominate them for deletion. Prof. Professorson (talk) 09:56, 26 January 2012 (UTC)

There's a Dutch ticket, ticket:2012011610004585, from about 10 days ago, that someone with knowledge of the language would have to check. —SpacemanSpiff 10:01, 26 January 2012 (UTC)

Actually the "interesting" part are in German and only the final mail is in Dutch. As far as I can see (for whatever my German is worth - but somebody should confirm or correct this), it contains a valid but not particular specific license for some images released directly from http://www.rosenbauer.com/ through a login to their image database. -- heb [T C E] 12:34, 26 January 2012 (UTC)

Ah, I didn't go beyond the forwarding note! Eitherways, both languages are out of my grasp :) —SpacemanSpiff 15:54, 26 January 2012 (UTC)

Images taken from http://www.rosenbauer.com/ and uploaded by User:Henk Obee to Category:Rosenbauer vehicles are released under CC-by-sa-3.0 per ticket:2012011610004585. Ticket is still open, so please be patient. --Krd (talk) 19:29, 28 January 2012 (UTC)

Can't we get them to drop the to Category:Rosenbauer vehicles part of their statement? Categories change, and it's a bit hard to keep track of; from http://www.rosenbauer.com/ and uploaded by User:Henk Obee seems sufficient, isn't it? Prof. Professorson (talk) 20:34, 28 January 2012 (UTC)

I've just posted a notice on the users talk page, as he/she is probably the one most capable of answering that question :) In kind regards heb [T C E] 09:59, 31 January 2012 (UTC)

• The 24 pictures uploaded on 13:02 16 january 2012 + the 1 on 21:52 16 january 2012 are the Rosenbauer pictures (see: http://commons.wikimedia.org/wiki/Special:ListFiles/Henk_Obee ) The last one I uploaded was allready on Commons with a smaller dimension (150 × 124). So, I used the possibility to exchange this one with a greater dimension 1612 × 1329.
  @ Prof. Professorson thank you for your dedication and attention.
  @ Spaceman Rosenbauer gave me permission to download these 25 files from their website and gave me their permission for these files. (This files are licensed under the CC-by-sa-3.0 - on ​​the attached .pdf - send to permissions-nl).
  @ heb Henk is the Dutch translation for Henry (male). Greetings from Benneckenstein / Germany Henk Obee 10:43, 31 January 2012 (UTC)

@Prof. Professorson: I don't think the "to Category:Rosenbauer vehicles" be read as literally. If I'm not mistaken it's all about User:Henk Obee having the right to upload 25 specific images and them ensuring that it's not a general release of all their media. I don't see any issue in this (we have other similar tickets, relating to the specific uploads, by a specific user). In kind regards heb [T C E] 08:34, 3 February 2012 (UTC)

@Henk Obee: If you send a list including all 25 filenames (and links on Commons) under the same ticketname, that would be extremely good karma and making it easier for the OTRS volunteers to tag the files correctly with {{PermissionOTRS}} :) In kind regards heb [T C E] 08:38, 3 February 2012 (UTC)

• The permission is for 25 files - I downloaded these files directly from Rosenbauer.com :
• (uploaded on the 16th January 2012 at 13:02)

078 Panther Changi.jpg - 009PI0 B32.jpg = http://commons.wikimedia.org/wiki/File:078_Panther_Changi.jpg

Panther.187.jpg = http://commons.wikimedia.org/wiki/File:Panther.187.jpg

034-CL.jpg = http://commons.wikimedia.org/wiki/File:034-CL.jpg

Panther.133.jpg = http://commons.wikimedia.org/wiki/File:Panther.133.jpg

RLFA 3000 AT neu.jpg = http://commons.wikimedia.org/wiki/File:RLFA_3000_AT_neu.jpg

Tauchpumpe NAUTILUS.jpg = http://commons.wikimedia.org/wiki/File:Tauchpumpe_NAUTILUS.jpg

Panther Leipzig.062.jpg = http://commons.wikimedia.org/wiki/File:Panther_Leipzig.062.jpg

LO 438 Heros xt Helm.jpg = http://commons.wikimedia.org/wiki/File:LO_438_Heros_xt_Helm.jpg

Industrie Aarhus2.jpg = http://commons.wikimedia.org/wiki/File:Industrie_Aarhus2.jpg

Industrie Piercing Tool Aarhus.jpg = http://commons.wikimedia.org/wiki/File:Industrie_Piercing_Tool_Aarhus.jpg

Industrie Aarhus.jpg = http://commons.wikimedia.org/wiki/File:Industrie_Aarhus.jpg

HTi 105 Panther Hannover.jpg = http://commons.wikimedia.org/wiki/File:HTi_105_Panther_Hannover.jpg

GLF Infraserv IS 002.jpg = http://commons.wikimedia.org/wiki/File:GLF_Infraserv_IS_002.jpg

CF007677.jpg = http://commons.wikimedia.org/wiki/File:CF007677.jpg

BSP 246-Panther Berlin.jpg = http://commons.wikimedia.org/wiki/File:BSP_246-Panther_Berlin.jpg

AT ZW 045.jpg = http://commons.wikimedia.org/wiki/File:AT_ZW_045.jpg

AT MV 035.jpg = http://commons.wikimedia.org/wiki/File:AT_MV_035.jpg

AT 0710.jpg = http://commons.wikimedia.org/wiki/File:AT_0710.jpg

AT 0560.jpg = http://commons.wikimedia.org/wiki/File:AT_0560.jpg

AT 0147.jpg = http://commons.wikimedia.org/wiki/File:AT_0147.jpg

AT neu 283 (4).jpg = http://commons.wikimedia.org/wiki/File:AT_neu_283_(4).jpg

AT neu 283 (3).jpg = http://commons.wikimedia.org/wiki/File:AT_neu_283_(3).jpg

AT neu 283 (1).jpg = http://commons.wikimedia.org/wiki/File:AT_neu_283_(1).jpg

and:

• (uploaded on the 16th January 2012 at 21:52)

AT neu 283 (2).jpg = http://commons.wikimedia.org/wiki/File:AT_405.neu.jpg

• I have send this list to Permissions-nl. Regards Henk Obee 09:37, 3 February 2012 (UTC)

Ticket 1407260 (File:Fay Kleinman.JPG)

I wanted to ask an OTRS person to take a look at the permission for File:Fay Kleinman.JPG. My concern is whether we have a permission only for the photograph itself (from the photographer), or whether we also have permission from the artist (Fay Kleinman) for her self-portrait which forms a prominent part of this photograph. If we don't have permission for the self-portrait also, I'm thinking this should be cropped more closely around Ms. Kleinman (and then delete the current version from file history?) to ensure that any non-free content is de minimis. Thanks, cmadler (talk) 17:33, 29 January 2012 (UTC)

Permission is only for the photograph. --Krd (talk) 17:41, 29 January 2012 (UTC)

What's the best way to handle this? Certainly it can be cropped to reduce the copyrighted content to a de minimis level (a crop just above her head cuts of most of the painting behind her and a crop just left of her elbow cuts off most of the self-portrait. But if the original contains a copyvio, how do we preserve some sort of version history to show what has been changed without preserving the copyvio in the history? cmadler (talk) 20:46, 29 January 2012 (UTC)

I was going to email Greg asking him to get a written signature from Ms. Kleinman, until I realized she's 99 or 100 years old, and that's a hugely onerous request. I wonder if anyone in the family has power of attorney who wouldn't find it so onerous. Magog the Ogre (talk) 20:44, 4 February 2012 (UTC)

Permission on two files

Resolved

Could someone check out Ticket:2009031910074613 to see if there is permission for File:Inglourious Basterds.jpg and File:Inglourious Basterds-2.jpg. When I reviewed these images it was under flickr as All Rights Reserved. Techman224^Talk 03:05, 30 January 2012 (UTC)

Note: The ticket is in German and so we need a German language volunteer here. --Sreejith K (talk) 07:03, 30 January 2012 (UTC)

I left a message to AFBorchert. mickit 16:06, 30 January 2012 (UTC)

Performed now by HJ Mitchell. --Túrelio (talk) 22:15, 30 January 2012 (UTC)

(edit conflict) I can only get the gist of it, but it looks legit, and the permission was accepted by the OTRS agent who handled it originally, so I've tagged it {{permissionOTRS}}. HJ Mitchell | Penny for your thoughts? 22:18, 30 January 2012 (UTC)

Ticket:2009031910074613 is indeed connected with these two pictures but I do not think that we can keep the two files on this ground. Firstly, an exact license is nowhere refered to. I find just a rather vague reference to either CC-BY or CC-BY-SA without any version, without any link to the licenses, and without any explanations what they mean. Secondly, there is a reference to Wikipedia only and it does not become clear that the copyright holder knew exactly what a release according to CC-BY or CC-BY-SA entitles. No attempt has been made to convince the Flickr user to put this picture under a free license at Flickr. Given that neither of the two pictures in currently used, I decided to delete them. Everyone is free to recontact the Flickr user and to ask him to put this under a free license but this account appears to be inactive since 2009. --AFBorchert (talk) 10:04, 31 January 2012 (UTC)

:de-ticket needs transformation to OTRS ticket

Resolved

File:Inglourious Basterds.jpg and File:Inglourious Basterds-2.jpg have a permission-ticket on :de, but are currently tagged as no-permission, as the Flickr source has a incompatible license. Could someone please check the ticket and put a regular OTRS-ticket on both filepages. --Túrelio (talk) 22:04, 30 January 2012 (UTC)

Already being taking care of. :) Techman224^Talk 22:09, 30 January 2012 (UTC)

Performed now by HJ Mitchell. --Túrelio (talk) 22:15, 30 January 2012 (UTC)

Confirmation of photo

Resolved

An email with the subject "File:Steinway & Sons concert grand piano, model D-274, manufactured at Steinway's factory in Hamburg, Germany.png" has been sent to "permissions-commons@wikimedia.org" by the copyright holder. I need someone to read the email and to confirm that the photo File:Steinway & Sons concert grand piano, model D-274, manufactured at Steinway's factory in Hamburg, Germany.png has been uploaded legally. --Fanoftheworld (talk) 21:28, 31 January 2012 (UTC)

That ticket was only 18 hours old. Considering there are ~300 tickets in the various permissions queues at the minute, I would leave it at least a week before I wondered what was going on. However, I processed the ticket while I was there. HJ Mitchell | Penny for your thoughts? 21:49, 31 January 2012 (UTC)

Thank you very much. --Fanoftheworld (talk) 22:06, 31 January 2012 (UTC)

File:Kurt Magitz Porträt 1956 3.jpg - Woran scheitert die Freigabe?

Resolved

Ich verstehe leider nicht, warum die Mail des Urhebers (Dr. Maria Rüger) mit dem Standarderlaubnistext nicht ausreicht, um das Bild freizugeben. Danke und Gruß,--MuellerLuedenscheidt (talk) 11:17, 3 February 2012 (UTC)

User:Krd hat den Vorgang anscheinend bearbeitet; frag ihn ggf. mal direkt. --Túrelio (talk) 11:19, 3 February 2012 (UTC)

Danke, habe ich - nun geht es voran! Gruß,--MuellerLuedenscheidt (talk) 18:24, 5 February 2012 (UTC)

Question

Resolved

If an individual says their wife took a photo, and that they agree to a Creative Commons Share-Alike license, is this sufficient?--William S. Saturn (talk) 20:44, 3 February 2012 (UTC)

Permission has to be from the photographer since the creative commons licenses are legally binding contracts. If the photographer does not have an email account they can sign a form granting permission and have someone else scan it and email it to permissions-commonswikimedia.org. To send permission via snail mail or over the phone see this page.MorganKevinJ^(talk) 21:17, 3 February 2012 (UTC)

Most users will usually let that go; even one of the Wikimedia Foundation bigwigs uploaded a photo taken by a friend. So a lot of people will ignore it; but for technical and legal reasons, we really should get the signature. Like MorganKevin said, if necessary, you the uploader can even print something off and have the photographer sign it, then scan it and send it to OTRS. Magog the Ogre (talk) 20:37, 4 February 2012 (UTC)

OTRS ticket check requested

Resolved

User:Buddy23Lee has uploaded a number of images which are clearly marked as "Copyright John Lamonica" but the source is "own work". they have also uploaded an image (File:RenzoCropped.jpg) which has the source as "own work", but the author as "Chris Hutt". The editor also states that their given name is "Chris" on their English-language Wikipedia page. Can someone please take a look at the OTRS correspondence related to the images labelled "John Lamonica"? The ticket is #2010012910041176. Thanks. Delicious carbuncle (talk) 22:24, 4 February 2012 (UTC)

Own work is not correct; Buddy23Lee != John Lamonica. Is that what you wanted? Magog the Ogre (talk) 00:33, 5 February 2012 (UTC)

Thanks, Magog. I think the relevant question is whether or not John Lamonica gave permission to use the images that are marked "copyright John Lamonica". Did John Lamonica do that? (Note that I am asking about Lamonica, not Buddy23Lee, who is not able to give permission for use of someone else's work.) Delicious carbuncle (talk) 19:16, 5 February 2012 (UTC)

The ticket appears to cover the following images only:

• File:GABRIEL VELLA vs ROMINHO 51.jpg
• File:Andrea Galvao.jpg
• File:Lucas Leite 2009 BJJ Championships.jpg
• File:LUCAS LEPRI vs GREGOR GRACIE.jpg
• File:ROBERTO CYBORG ABREU 2009 BJJ Championships.jpg
• File:ROMULO BARRAL 2009 BJJ Championships.jpg

There images were sent via private correspondence, not via an internet link, so it's possible there were more but that the uploader (who listed the files by name) failed to mention them. Magog the Ogre (talk) 21:24, 6 February 2012 (UTC)

Not to belabour the point, but you didn't answer my question. Did John Lamonica, the copyright holder, give permission for the images? Again, I'm asking if the copyright holder personally gave permission, not if the uploader claimed to have permission. Delicious carbuncle (talk) 17:04, 11 February 2012 (UTC)

Yes, John Lamonica did give permission. MorganKevinJ^(talk) 19:19, 11 February 2012 (UTC)

Thanks. Delicious carbuncle (talk) 22:38, 11 February 2012 (UTC)

Need a ticket check

Resolved

Could someone who can read russian check out this ticket, ticket:2012020410003383, to check if it's valid. Techman224^Talk 01:21, 5 February 2012 (UTC)

The ticket is valid for 3 images. Do you have image links to show us? russavia (talk) 05:54, 5 February 2012 (UTC)

File:Alek D. Epstein in Kiev 2011.jpg, File:Alek D. Epstein in Ural State University 2008.jpg, and File:Alek D. Epstein in Prague.jpg. Techman224^Talk 06:03, 5 February 2012 (UTC)

Those are the three images specified in the ticket. HJ Mitchell | Penny for your thoughts? 02:58, 6 February 2012 (UTC)

OTRS ticket check request

Resolved

Could I get a check on the OTRS status of the following three images?

• File:MaryRoseMuseum1.jpg
• File:MaryRoseMuseum2.jpg
• File:MaryRoseMuseum3.jpg

The person I've been in touch with at Wilkinson Eyre Architects says he sent the permission on 19 January.

Peter ^Isotalo 11:13, 7 February 2012 (UTC)

Not entirely sure why such a straightforward case has waited so long, but I've processed it now. HJ Mitchell | Penny for your thoughts? 18:41, 7 February 2012 (UTC)

Thanks for the check-up.

Peter ^Isotalo 17:27, 8 February 2012 (UTC)

File:Pat Condell.jpg

Resolved

The Author field is empty, so who gave permission? And in order for re-users to comply with the cc-by-sa license, they need to know who the image should be attributed to. Prof. Professorson (talk) 13:45, 7 February 2012 (UTC)

Good point. According to the OTRS ticket, the subject himself is the copyright owner, and I've amended the description page accordingly. HJ Mitchell | Penny for your thoughts? 18:32, 7 February 2012 (UTC)

Thanks. Prof. Professorson (talk) 17:46, 8 February 2012 (UTC)

File:Triggertrap shield and arduino.jpg and other files

Resolved

Good morning,

Inlandmamba has uploaded several pictures of Todi Castle and Trigger Trap from mixed sources, requesting each time the permission from the owner of the picture (I assume they are the photographers, who are correctly included on description page).

Could you check the pending tickets relevant to Special:DeletedContributions/Inlandmamba? --Dereckson (talk) 11:03, 10 February 2012 (UTC)

I can not find any relevant tickets MorganKevinJ^(talk) 19:31, 11 February 2012 (UTC)

Thank you, I'm going to look with him where he sent the mails to. --Dereckson (talk) 22:44, 12 February 2012 (UTC)

Followup. I received more information about the mail to help you find the ticket. --Dereckson (talk) 10:37, 13 February 2012 (UTC)

• Date: February 10, 2012
• Subject: Permission for some files uploaded on Wikimedia
• Files covered by the mail:
  • File:TodiCastle behind.JPG
  • File:TodiCastle - Exteriors - Before Restoration in 1973.JPG
  • File:Villa Cipresso.jpg
  • File:Before Restoration in 1973 - 2.JPG
  • File:TodiCastle.jpg
  • File:TodiCastle grounds.jpg
  • File:Interior todi.jpg
  • File:Villa Pianesante.jpg
  • File:Todi interior.jpg
  • File:Villa Rinaldo.jpg
  • File:TodiCastle exterior look.jpg
  • File:Todi exterior.jpg

OK, it's ticket:2012021010003479. It does indeed mention those files, but I'm not satisfied for reasons I've explained in my reply. HJ Mitchell | Penny for your thoughts? 11:10, 13 February 2012 (UTC)

• After another email, I'm now satisfied. All images marked {{PermissionOTRS}}. HJ Mitchell | Penny for your thoughts? 08:11, 14 February 2012 (UTC)

File:Alliance roy03.jpg

Resolved

Permission for File:Alliance roy03.jpg is asserted under ticket:2011090410008055 which governs images from the USA Rail Guide. My recollection is that this only concerns images taken by the site maintainer, Hikki Nagasaki, and per the image source the author is Roy Blythe. My sense is that we don't have permission for this particular image. Mackensen (talk) 13:42, 11 February 2012 (UTC)

That's what the ticket says (by strange coincidence, I'm also the agent who handled that ticket). He explicitly said that photographs by others might not be released, so I would agree that there is no permission or this image. HJ Mitchell | Penny for your thoughts? 02:18, 12 February 2012 (UTC)