Commons:Volunteer Response Team/zh-hant
Shortcuts: VRT • VRTS • COM:VRT • COM:VRTS
![]() | Current backlog (oldest unanswered mail or ticket) in permissions-commons queue is 3 days. |
The Volunteer Response Team (VRT) (formerly known as OTRS (Open-source Ticket Request System)) is a group of volunteers who handle queries, complaints, and comments from the public by email to Wikimedia projects since September 2004. The Volunteer Response Team Software (VRTS) is a tool used by the Wikimedia projects, including Commons, to manage and archive email conversations. The main use of VRTS in relation to Commons is to verify and archive licensing permissions.
In some cases, sending email to the VRT may be required in order to provide evidence that the copyright holder has given permission to publish a file under a free license. Such evidence should be sent to permissions-commonswikimedia.org (or a language specific address). VRTS is also used to handle email reports of copyright violations.
Emails sent to VRTS are handled by a multilingual team of trusted volunteers. Each topic is assigned a unique ticket number to keep related emails together and to ensure that correspondence can be found and re-examined at a later date. The correspondence is not visible to the public.
Each ticket will be reviewed by a volunteer. If there is sufficient evidence of a valid permission, the volunteer will mark the file(s) concerned as reviewed. The volunteer will also act to restore any files which may have been deleted before the permission could be verified, so when following the procedure described here, there is no need to request undeletion. If there is no sufficient evidence, the volunteer may request additional information from the correspondent. Volunteers will also act to ensure that any copyright violations that come to their attention are deleted.
The number of active Commons VRT members is quite small in relation to the number of emails received. The current backlog for tickets in English is approximately 3 days. Experienced Commons editors are encouraged to join our team of volunteers and improve our response times.
Inquiries about the validity or status of an VRTS ticket can be made at the VRT Noticeboard.
Emails are handled by community volunteers. VRTS tickets in the permissions-commons queue are visible to all volunteers who have access to that queue. The Wikimedia Foundation cannot guarantee confidential treatment of any sensitive information you include in your message, although all volunteers are required to treat it with confidentiality. Users should be careful of revealing personally-identifying information of subjects or creators, particularly names, physical addresses, and emails. |
When contacting VRT is unnecessary
If any of the following statements is one you could make with regard to the file you wish to upload, you do not need to contact VRT:
I do not have permission to use the file and it has not been released under a free license.
Commons can only accept images that are under a free license or in the public domain. If the file does not fall in one of those two groups, please do not upload it.
I created the file myself, it hasn't been previously published, and I am the sole owner of its copyright.
Just follow the instructions found on the Commons:Upload/zh-hant page, unless the image/file is of outstanding or professional quality or there is some other reason your authorship may be doubted.
The image was first published on my website, or on my own space of a shared website.
That's great! If it's your own website, please follow Creative Commons' instructions to adopt the free culture license of your choice. It will then be reviewed when files are uploaded by you or others. Use the Internet Archive's "Save Page Now" feature to store proof of your license statement.
- I/We publish on Bandcamp
- You can use CC BY or CC BY-SA.
- I/We host on Blogspot
- Follow the steps to update your theme.
- I/We publish on DeviantArt
- You can use CC BY or CC BY-SA.
- I/We publish on Flickr
- Follow Flickr publish steps.
- I/We publish on SoundCloud
- You can use CC BY or CC BY-SA.
- I/We publish on YouTube
- You can use CC BY.
- I/We publish on Vimeo
- You can use CC BY or CC BY-SA.
- I/We host on Wordpress
- You can place the entire website in CC BY-SA license in a handful of clicks.
- I/We publish on social media (Facebook, Instagram, etc.)
- Post your photo with a description or comment indicating that it is published under a free license. (Alternatively, edit an existing post to include such a comment. If the platform does not allow editing of posts, then make a new post referring back to the photo.) Please ensure that visibility is set to public.
I found the image on Flickr where it was marked as having been released under a free license.
Licensing images: when do I contact VRT?
If any of the following statements is one you could make, then you must send an email to the VRTS system:
I have received permission from the original author (not me) to upload the file to Commons.
Please ask the copyright holder to send a permission statement to the address listed above. We require that owners make a clear statement that they release the image under a free license; to help prevent confusion or misunderstandings we prefer one of the email templates be used. Permission grants must specifically contain a free license grant and may not merely give permissions for Commons or Wikipedia. If you have already uploaded the image to Commons, follow the instructions on Template:Permission pending.
If the image has been deleted, do not recreate the deleted content but include in the correspondence a link to the deleted image or a link to your talk page in order to help the work of the VRT members.
I am the copyright owner but my file has been previously published without a free license on a medium I can't alter.
Please send us a clear statement that you wish to release your work (with a link to the original location) under a specific free license. See Commons:Email templates for the preferred form. Alternatively, add a free license to your work and place the text {{License review}} somewhere on the file description page on Commons. We will review your statement for authenticity and will let you know if we can accept it as valid.
I am an employee of the copyright owner.
I regularly publish my work elsewhere and want to avoid the hassle of sending permission statements for every upload I make.
I am the copyright owner, and my work is being hosted on Commons without permission.
![@](https://upload.wikimedia.org/wikipedia/commons/thumb/8/88/At_sign.svg/15px-At_sign.svg.png)
If you are NOT the copyright holder
If you are not the copyright holder and the work is not in the public domain or readily available under a Commons-compatible free license, you will need to contact the copyright holder and obtain permission for their work to be uploaded to Commons. Please follow these steps:
- Before you upload the file to Commons, please identify and contact the copyright holder and ask them to release the work under a free license.
The copyright holder must choose one of the licenses permitted on Commons; in particular, restricting use to Wikipedia or Wikimedia projects is not acceptable. See Commons:Email templates for a recommended reply from the author. Remember: It is entirely up to the copyright holder to decide whether to allow release of the file under a free license.
- When you receive a reply, please check that the license authorized by the copyright holder is appropriate to Commons. If so, upload the image to Commons and place the tag
{{subst:PP}}
("Permission Pending") on the file description page in addition to the license chosen by the copyright holder.
- Following this, ask the author to forward the email with their clear statement of permission to permissions-commons
wikimedia.org, including the full header and any previously exchanged correspondence with you, and a link to the image on Commons. Make sure to ask the author to include information on the origin (source) of the file and its license.
- A VRT volunteer will check the email to verify that the permission statement is sufficient and authentic, and will then replace the {{Permission pending}} tag with {{PermissionTicket}}.
(If you are the copyright holder writing to confirm the license for a previously published work that you have already uploaded to Commons, you should, of course, send the permission statement yourself.)
Declaration of consent for all enquiries
如果您被指示來到這個頁面,是為了將一個著作權為您所有的檔案進行釋出授權,請考慮使用上面的連結替代下列的電子郵件範例版本。互動式釋出授權產生器旨在主要用來簡化讓釋出檔案授權的過程,使之更有效率。雖然下列的授權範例版本仍然有效,也有參考價值,但現在除了只用在特殊情形之外,已不再推薦使用。謝謝合作! 檔案釋出授權的電子郵件模板我們經常收到來自著作權所有者的來信,這些信件有意授權維基百科使用其著作(比方說,來信只寫了一句「我允許維基百科使用我的照片」等等)。遺憾的是,這樣的來信,就法律層面而言無法成為正式授權信:我們需要文字表達更加明確的授權宣告。您可以使用下列文字作為授權信的模板格式。
收件地址: permissions-zh-hant@wikimedia.org 我在此確認 選擇其中一種: [本人(您的姓名)是] 或 [本人有權代理(著作權持有者的姓名),即] 選擇其中一種:[授權作品的網址]或[附加與此信之圖像或文字資料][1] 所示 選擇其中一種:[媒體作品][2] 或 [衍生創作媒體作品][3] 或 [作品及其衍生創作媒體作品][4] 的創作者或著作權唯一持有者,有權釋出前述作品的著作權。 我同意該作品以「創用CC 姓名標示-相同方式分享 4.0 國際通用版(CC BY-SA 4.0)」這一開放授權釋出[5]。 我明白當我以上述授權釋出後,我便允許任何人在其他授權以及法律的限制下,對本作品進行商業或其他的再製使用、或根據他們的需求任意修改。 我理解這樣的授權並不只限於維基百科以及其他相關站台之內。 我理解我仍有作品的著作權,而根據我所選擇的授權格式分享。其他人對本作品的修改並不是我著作權的範圍。 我理解我不能撤回這項協議,而這份授權作品可能會永久保存於維基媒體計畫中,但也可能無法永久保存於維基媒體計畫中。 [寄件者姓名]
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Templates to use on image pages
- Users who have sent a permission to VRTS but haven't received confirmation yet can use
{{subst:PP}}
to tell others that it's in progress. - VRTS volunteers can use
{{subst:OR|id=number}}
when the permission has been received but further clarification is needed and {{PermissionTicket|id=number}} when the permission has been accepted and archived in the Wikimedia VRTS system. This template should only be used by VRT members. Unauthorized use will cause a AbuseFilter logentry and a warning will be shown. VRT users are encouraged to use the "PermissionVRTS" gadget.
See also
- On Commons
- Email templates – use these when requesting permission by email
- VRT Noticeboard – for asking agents a question or verifying a ticket
- Guidance for paid editors
- List of VRT agents
- WikiProject Permission requests
- Information team
- On other projects
- m:VRT/Volunteering has information for people who would like to be VRT agents
- Example requests for permission on English Wikipedia
- Requesting copyright permission on English Wikipedia
- Licensing contact information on English Wikipedia (including information on photo submission via email)
- Wikiportrait (Dutch) on Meta
- Public VRT coordination and policies on Meta