Commons:OTRS/Noticeboard

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OTRS Noticeboard
Welcome to the OTRS noticeboard

This page is where users can communicate with Commons OTRS volunteers, or OTRS volunteers with one another. You can request permissions verification here, or anything else that needs an agent's assistance. This page is multilingual — when discussing tickets in languages other than English, please make a note of this and consider asking your question in the same language.

Please read the Frequently Asked Questions before posting your question here.

The current backlog of the (English) permissions-commons queue is: 173 days (graph)  update

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Ticket #2018062010007572 (Bob Reis from Anything Anywhere)[edit]

Bob Reis from the website Anything Anywhere has sent an e-mail to the Wikimedia OTRS team giving permission for a few very specific pages on his website, due to the nature of his website (being a commercial business) I had made a deal with him that I would ask permission per page (or pages) and that he would evaluate permission to be released under free licenses based on several circumstances, usually if I would also use some of his images in a Wikipedia article and kept him up to date on it, the licenses however are free for re-use but as I would ask him separately per a number of pages I prefer that if an OTRS template for uploading his images would be created that it would be something alongside Template:Anything Anywhere1 so it could leave room for a future Template:Anything Anywhere2. I know that the backlog is 99 (ninety-nine) days so I have no hurry with this ticket being processed (also I am working on several huge projects on Wikipedia and have to import images from earlier tickets anyhow), however when it is processed could the agent who processed the ticket leave a message on my talk page with the template I should use for every upload? --Donald Trung 『徵國單』 (No Fake News 💬) (WikiProject Numismatics 💴) (Articles 📚) 20:06, 24 June 2018 (UTC)

Oh yeah, these separate templates for separate permissions should probably all organise into the same maintenance category (Category:Media contributed by Bob Reis (Anything Anywhere)) if possible so they can be grouped together, but as the permission will essentially be either per page or per group of pages each ticket should have its own template. --Donald Trung 『徵國單』 (No Fake News 💬) (WikiProject Numismatics 💴) (Articles 📚) 20:35, 30 June 2018 (UTC)

Update permission of File:Kylie Padilla, Filipino - Australian actress.jpg[edit]

Hello! Can I ask you an update of the above-mentioned photo I uploaded? The photo was posted on her Twitter account (@kylienicolep) more than a year ago, and I'm glad that it is so unique that is why I use to use the photos from her personal Twitter account instead from her Facebook and Instagram accounts.

PS: If you have an update regarding that particular photo, feel free to answer to my response. TY. RenRen070193 (talk) 14:11, 4 August 2018 (UTC)

@RenRen070193: The owner and subject of a photo is not usually the copyright holder, the photographer usually is. Please have the photographer send permission via OTRS (with "[Ticket#: 2018072910003049]" in the subject line without quotes) with a copy to you. We have not heard from any of them yet, just you.   — Jeff G. ツ please ping or talk to me 15:06, 4 August 2018 (UTC)
Pinging @DarwIn.   — Jeff G. ツ please ping or talk to me 15:13, 4 August 2018 (UTC)
@RenRen070193: Still waiting for the copyright holder authorization...-- Darwin Ahoy! 15:28, 4 August 2018 (UTC)
@RenRen070193, DarwIn: Are there any updates or can we close this request? Ciell (talk) 16:29, 21 October 2018 (UTC)
@Ciell: Hi, authorization from the photographer is still missing, as far as I know.-- Darwin Ahoy! 16:37, 21 October 2018 (UTC)

Ticket 2009101410050321[edit]

Ticket 2009101410050321 seems to be for scanned copies of File:The world starts tonight front newcd.jpg and File:Natural force front.jpg album covers sourced from a record retailer, for which the art work is owned by the record company and not usually freely licensed. Please check if this is valid. Secondarywaltz (talk) 21:12, 19 August 2018 (UTC)

@Secondarywaltz: The permission was from Cherry Red Records, which matches the source on those files but doesn't match the record label on the English Wikipedia articles for those albums. — JJMC89(T·C) 02:47, 23 August 2018 (UTC)
Exactly! Cherry Red Records does not have the necessary permission for those record covers and the OTRS is invalid. Secondarywaltz (talk) 03:52, 23 August 2018 (UTC)
@Secondarywaltz: FYI, I've started DRs for those two files. — JJMC89(T·C) 04:39, 1 September 2018 (UTC)

File:Danmunteanu3.jpg[edit]

Please kindly check why this file was deleted even when one of the moderators verified the copyright release at: http://www.danmunteanu.com/ccsharealike.html

— Preceding unsigned comment added by Kunalvm (talk • contribs) 09:37, 27 August 2018 (UTC)
  • Signing your posts on talk pages is required and it is a Commons guideline to sign your posts on deletion requests, undeletion requests, and noticeboards. To do so, simply add four tildes (~~~~) at the end of your comments. Your user name or IP address (if you are not logged in) and a timestamp will then automatically be added when you save your comment. Signing your comments helps people to find out who said something and provides them with a link to your user/talk page (for further discussion). Thank you.   — Jeff G. ツ please ping or talk to me 10:00, 27 August 2018 (UTC)
@Kunalvm: http://www.danmunteanu.com/ccsharealike.html is not mentioned at http://www.danmunteanu.com/fotosynovedades/Fotos%204.html or http://www.danmunteanu.com/index.htm or Commons:Deletion requests/Files uploaded by Kunalvm or even User talk:Kunalvm#Deleted content - how is one supposed to find it? Do you have evidence that "one of the moderators verified the copyright release"?   — Jeff G. ツ please ping or talk to me 10:00, 27 August 2018 (UTC)
@Jeff G.:

Jeff, the copyright is clearly granted. Just tell me where do you want the mention to http://www.danmunteanu.com/ccsharealike.html and it will be done ASAP. I can put it where ever you tell me. Please kindly stop blocking our requests. If you have the option of looking at the file history you will see the copyright was already validated by some other user. Obviously now that it's deleted, I can proof nothing Kunalvm (talk) 13:31, 7 September 2018 (UTC)

@Kunalvm: http://www.danmunteanu.com/fotosynovedades/Fotos%204.html and http://www.danmunteanu.com/index.htm (or in the footer for all) would be ideal with a pointer to it at User talk:Kunalvm#Deleted content. Is it fair to assume you would like all your files which were deleted to be restored?   — Jeff G. ツ please ping or talk to me 13:42, 7 September 2018 (UTC)

写真使用について[edit]

ハンガリーの国境フェンスの写真を日本のドキュメンタリー番組で使用したいです。 世界の国境をテーマにしました番組です。 今回は、クロアチアとセルビアの国境テーマです。 その中で、難民についての話があります。 バルカンルートについてです。 セルビアからハンガリーに入れなくなったので、クロアチアの国境に難民たちが殺到しているという現実を伝えたいです。 —Preceding unsigned comment was added by 153.227.0.3 (talk) 03:20, 23 September 2018 (UTC)

About using photographs I would like to use Hungarian border fence photos on Japanese documentary programs. It is a program on the theme of the world's borders. This time is the border theme of Croatia and Serbia. Among them, there is a story about refugees. It is about Balkan route. Since I can not get into Serbia from Hungary, I would like to convey the reality that refugees are flooding on the Croatian border.
 
translator: Google Translate via   — Jeff G. ツ please ping or talk to me 23:07, 23 September 2018 (UTC)
Commons:ウィキメディア内のコンテンツを外部で再利用するをご覧ください。 Nardog (talk) 15:08, 25 September 2018 (UTC)

[Ticket#2018041910013661] File:Sketch of Congregation Habonim building improvement.jpg[edit]

Hey Dear OTRS team members!

Could you give me an update of the status of ticket
Ticket#2018041910013661?

I've tried to contact the administrator who deleted the file. He said that you should do better on addressing this case.
Please see our conversation here:
[[1]]

we got confirmation from copyright holder Guela Solow.

He sent something of this lines:

We, A R K - give permission to use the work that we own - Sketch of Congregation Habonim building improvement.jpg https://commons.wikimedia.org/wiki/File:Sketch_of_Congregation_Habonim_building_improvement.jpg. - under the Creative Commons open license Attribution-Share Alike.

Please let me know if you need anything else to get this file undeleted - thank you very much!

Best regards, Arvids. —Preceding unsigned comment was added by 159.148.144.163 (talk) 22:56, 5 October 2018 (UTC)

We emailed a reply re Ticket:2018041910013661 Thu, 19 Apr 2018 23:37:29 +0000, did you not get it?   — Jeff G. please ping or talk to me 19:41, 7 October 2018 (UTC)

Edith Stauber[edit]

Ahoi! Mir ist nicht klar, warum die Freigabe der Bilder "Edith Stauber 3 Miniaturen aus dem Leben mit 47 Kopie.jpg" und "Edith Stauber Linz Martinskirche 1.jpg" durch das ORTS-Team (Eintrag durch User Josve05a) nicht erfolgen kann. Es sind eigene Werke von Edith Stauber und diese hat das Freigabeschreiben selbst per Mail an OTRS übermittelt. Bitte um nähere Auskunft, damit ich das ggf. abklären kann - danke! Dromedar61 (talk) 20:47, 14 October 2018 (UTC)

Hallo Dromedar61, ich spreche zwar nicht für das OTRS-Team, aber die Bearbeitungswarteschlange (oben auf dieser Seite angezeigt) steht derzeit bei 152 Tagen! Das ist zwar ein Unding; du musst aber bedenken, dass die unzähligen Mails, die bei OTRS eingehen, ausschließlich von Freiwilligen/Ehrenamtlern bearbeitet werden, die einfach zu wenige sind. --Túrelio (talk) 07:55, 15 October 2018 (UTC)
Danke Túrelio für die Info. Wenn der Eintrag nur wegen der Warteschlage ist, ist alles ok. Dann verstehe ich nur diesen Satz nicht: "Leider genügten die bisher eingegangen E-Mails noch nicht unseren Anforderungen für eine Freigabe". lg Dromedar61 (talk) 14:42, 15 October 2018 (UTC)

Request from "14.10.2018 um 20:42 Uhr" and Ticket#2018071510002076[edit]

  • ticket:2018071510002076: I have sent additional information on 20th september, and that email was received, but nothing happened since then. It should be easy, as the ticket only references a legal assesment by WMDE. I really hope, that this can now be resolved, so that I can concentrate on the new ticket below.
  • Request from yesterday: I have sent the request yesterday (20:42 CET, from c.suthorn address to permissions-de). The mail was sent successfully, but I did not get a reply with a ticket number. The request contains proof a a press accredition to an event, and I do not want to upload files before the ticket has been verified. One of the files shows an author signing her autobiography. The author has articles in various languages on wikipedia, but with newest foto from 2014. The book has an article in the english wikipedia, but with a fair-use picture only. Other language versions may soon have articles, as the book has been translated and may soon become a bestseller.

--C.Suthorn (talk) 05:00, 15 October 2018 (UTC)

@C.Suthorn: An Deine verwendete E-Mail-Adresse kann leider nicht geantwortet werden, da ist etwas kaputt. Bitte melde Dich mal von einer funktionierenden Adresse aus. --Krd 09:25, 15 October 2018 (UTC)
@Krd: Das wundert mich, gestern habe ich noch Mail unter der Adresse erhalten Ich habe jetzt eine Testmail an mich gesendet, um ggf. eine Fehlermeldung angezeigt zu bekommen. Im Moment kannst Du aber die Mail-Adresse verwenden, die ich fuer Wikimail verwende, und die Du ja auch hast. --C.Suthorn (talk) 09:33, 15 October 2018 (UTC)
Habe Dir nochmal geantwortet. --Krd 10:31, 15 October 2018 (UTC)
@Krd: Meine Testmail ist mit 6 Stunden Verzoegerung angekommen, ich habe deswegen bei WMDE nachgefragt. Über die Ticketnummer weiß ich immer noch nicht Bescheid. --C.Suthorn (talk) 17:34, 15 October 2018 (UTC)
@Krd: Schaust Du bitte auf File:Stormy Daniels Signiert In Aller Offenheit.webm, Kategorien und Lizenz-Template? Die Mail aus OTRS ist endlich angekommen, jetzt ist nur noch das ältere Ticket offen. --C.Suthorn (talk) 20:13, 15 October 2018 (UTC)
Ich werde nicht auf Zuruf alle möglichen Tickets an der Warteschlange vorbeiziehen und dafür andere Leute länger warten lassen. Das Ticket wird bearbeitet werden, wenn es dran ist.
Wenn es Probleme mit einem bereits bearbeiteten Ticket gibt, die sich nicht per E-Mail-Rückfrage klären lassen, gib mir bitte nochmal Bescheid. --Krd 05:57, 16 October 2018 (UTC)
OTRS ist schlicht ein chinesisches Zimmer. Dass es zu wenig OTRS-Mitarbeiter gibt, um die Tickets zeitnah abzuarbeiten, ist mir klar. Wie OTRS funktioniert, nicht. Werden die Tickets chronologisch abgearbeitet oder nicht, bleibt ein Ticket beim immer gleichen Bearbeiter, wie laesst sich erkennen, ob ein Ticket haengt, oder einfach nur auf Bearbeitung wartet. Die einzige von aussen zugaengliche info ist eine Tageszaahl, die sich auf die englische Bearbeitungsschlange bezieht. Dann gibt es noch auf einem Server bunte Grafiken, die ich nicht interpretieren kann, und die Kategorie OTRS pending, der taeglich eine Tageskategorie hinzugefuegt wird, bei der aber solange ich darauf schaue keine alten Tageskategorien verschwinden, oder die Anzahl der Eintraege geringer wuerde. Was darin steht (in Bearbeitung befindliche Eintraege, noch nicht angesehene, solche die haengen, oder aufgegeben wurden) ist nicht ersichtlich. Es waere einfach durch ein DB-Tool statistische Inforamtionen und den Status von einzelnen Tickets anzuzeigen, das wuerde auch die OTRS-Mitgleider entlasten, da dann eine Reihe Fragen auf dieser Seite entfallen wuerden. Bedenklich ist die lange Bearbeitungszeit, wenn eine Person, die selber nicht an Wikipedia mitarbeitet eine Frigabe erteilt und dann erst nach ueber hundert Tagen Rueckfragen erhaelt und dann ggf nicht mehr erreichbar ist oder sich mit einer erteilten Freigabe nicht weiter arbeitsmaessig belasten moechte. Zu meinem Ticket: Ich hatte dich so verstanden, dass Du es wohl zumachen willst (oder als gegenstandslos ansiehst). Dem hatte ich widersprochen, aber auch darumgebeten die OTRS-angefordert Bausteine aus den Artikeln zu entfernen (durch Dich oder ein anderes OTRS-Mitglied, aber nciht durch mich, da die Entfernung dieser Bausteine durch ein nicht-OTRS-Mitglied Fragen aufwirft und wiederum Mehrarbeit statt Entlsstung bedeutet. Das wuerde auch die Laenge des Backlogsverkuerzen und die Kategorie OTRS pending entlasten, da es immerhin um 69 Dateien geht, die dort alle aufgefuehrt sind. --C.Suthorn (talk) 06:16, 16 October 2018 (UTC)

Ticket:2018091810001086[edit]

File:BIANCHINI EDUARDO serigrafia.jpg (edit|talk|history|links|watch|logs)

Could this ticket be reviewed by an OTRS volunteer to check what further information about the release can be published on Commons? The drawing detail appears oddly enhanced, presumably through digital manipulation, rather than purely an original scan of a drawing. For the copyright release to be correct the information supplied in the ticket should be more than guesswork of the current possessor of the drawing, in particular the drawing must have been created before 1896 and the artist should be unknown/unknowable through research. Though the subject of the drawing died in 1896, it is possible that this may have been an artist's impression after Bianchini's death, possibly based on portrait photographs, as an etching for later publications.

I have raised the question with @Ruthven: who uploaded this image 12 days after the ticket was received and validated it with an OTRS ticket on-wiki 2 days later. However no further factual information has been added to the image page that would satisfy the normal requirements of visibility per COM:L.

Thanks -- (talk) 17:49, 16 October 2018 (UTC)

The ticket is not in any permissions queues; it is probably in one of Wikipedia-info queues. 4nn1l2 (talk) 18:04, 16 October 2018 (UTC)
I can't access it either.   — Jeff G. please ping or talk to me 12:44, 17 October 2018 (UTC)
Where is it? May I please have access to it?   — Jeff G. please ping or talk to me 15:04, 23 October 2018 (UTC)
Inconsistent licenses, zero information and a ticket that apparently nobody can independently review. Nudge. -- (talk) 01:51, 28 October 2018 (UTC)

I have just realised that this ticket has been added to 3 uploads.

  1. File:Umberto Masotto.jpg {{PD-Italia}}{{PD-1996}}
  2. File:BIANCHINI EDUARDO serigrafia.jpg {{PD-1996}}{{PD-ItalyGov}}
  3. File:Edoardo Bianchini portrait.jpg {{PD-1923}}

Thanks -- (talk) 05:48, 19 October 2018 (UTC)

Image deletion. All images by user Eider Yoldi.[edit]

Hello I would like to request the deletion of bunch of images I uploaded myself wrongly. I had no permission from the author to do so. The actual author is http://gema-arrugaeta.net/ profesional photographer and she has demand me to delete them from Wikipedia. The images are not currently used at any article.

https://commons.wikimedia.org/wiki/File:Gema_Arrugaeta.jpg https://upload.wikimedia.org/wikipedia/commons/0/03/Secci%C3%B3n_de_fruter%C3%ADa.jpg https://commons.wikimedia.org/wiki/File:Pescader%C3%ADa_en_BM_Supermercados.jpg https://commons.wikimedia.org/wiki/File:Bm_Pagola.jpg https://commons.wikimedia.org/wiki/File:Mandarinas_Selecta.jpg

Please, let me know the procedure I should follow to achive her request.

Thank you for your help

— Preceding unsigned comment added by Eider Yoldi (talk • contribs) 15:29, 17 October 2018 (UTC)
Hello. Please file a deletion request for them. You have already nominated one of them for deletion: special:diff/322879458. You can follow the same procedure (select "Nominate for deletion" from the left menu). 4nn1l2 (talk) 18:29, 17 October 2018 (UTC)

fotografii Pani Wandy Traczyk - Stawskiej[edit]

Dzień Dobry,

piszę w imieniu Agencji Make zajmującej się realizacją i obsługą plebiscytu "Warszawianka Stulecia" organizowanego przez m. st. Warszawa w celu uczczenia setnej rocznicy uzyskania przez kobiety pełnych praw wyborczych w Polsce. Tytuł ten otrzymuje kobieta - mieszkanka Warszawy - za swoją pracę zawodową, społeczną lub inne działania, które w szczególny sposób przyczyniają się do rozwoju stolicy. www.um.warszawa.pl/warszawiankaroku/

Chciałabym zwrócić się z uprzejmą prośbą o niekomercyjne udostępnienie fotografii Pani Wandy Traczyk - Stawskiej. Zdjęcie będzie wykorzystane w celu realizacji animacji o każdej z nominowanych Pań, która będzie pokazywana na Gali Warszawianki 2018 oraz będzie streamingowana. Będę bardzo wczięczna za możliwie szybką odpowiedź. pozdrawiam, Katarzyna Łukasiewicz —Preceding unsigned comment was added by 46.76.43.80 (talk) 14:45, 23 October 2018 (UTC)

Good morning,

I am writing on behalf of the Make Agency dealing with the implementation and service of the "Warszawianka Stulecia" plebiscite organized by the Capital City of Warsaw in order to celebrate the 100th anniversary of obtaining full electoral rights in Poland by women. This title is given to a woman - a resident of Warsaw - for her professional and social work or other activities, which in a special way contribute to the development of the capital. www.um.warszawa.pl/warszawiankaroku/

I would like to ask you with a polite request for non-commercial access to the photographs of Mrs. Wanda Traczyk-Stawska. The picture will be used for the animation of each of the nominated Ladies, which will be shown at the Gala Warszawianka 2018 and will be streamed. I will be very grateful for the quickest possible response. greetings,

Katarzyna Łukasiewicz
translator: Google Translate via   — Jeff G. please ping or talk to me 14:55, 23 October 2018 (UTC)
Proszę określić, które fotografie, nie widzę żadnych.
Please be specific about which photographs, I do not see any.   — Jeff G. please ping or talk to me 15:01, 23 October 2018 (UTC)

Ticket:2018080810007458[edit]

I uploaded an image months ago and have sent permission to use it. I received an email asking for additional information which I provided. I have sent two follow up emails which have not been responded to and the file has since been deleted. This is now going on three months and I am hoping someone can review the above ticket # along with all of the emails I have sent and have the picture reinstated. Thank you in advance.--Hillpoli44 (talk) 22:20, 23 October 2018 (UTC)

Pinging @Arthur Crbz.   — Jeff G. please ping or talk to me 00:28, 24 October 2018 (UTC)

What gives?[edit]

I am at a loss to understand what's going on here now. Please reply there! Thx --SergeWoodzing (talk) 12:44, 24 October 2018 (UTC)

@SergeWoodzing: I replied there.   — Jeff G. please ping or talk to me 13:41, 24 October 2018 (UTC)
And? --SergeWoodzing (talk) 21:45, 5 November 2018 (UTC)
@SergeWoodzing: The second ticket is 145 days into the 170 day English language permissions-commons queue, but it may sit at the front for a while waiting for someone who speaks Swedish.   — Jeff G. please ping or talk to me 01:42, 6 November 2018 (UTC)
Thanx, but Mr Tainton is very fluent in English and I assume he didn't write to them in Swedish. --SergeWoodzing (talk) 21:51, 7 November 2018 (UTC)

Black Ruby Poster.jpg[edit]

Hello, how are you? The owner of the image sent the Declaration to OTRS a few hours after I posted the poster. Will you restore it? Image https://commons.wikimedia.org/wiki/File:Black_Ruby_Poster.jpg Emailed Thursday, Oct 25, 2018. Ticket ticket: 2018102510007662 Thanks!.-- Michael.j.schwartz (talk) 06:19, 27 October 2018 (UTC)

Hi! This is not a very straight forward permission and needs extra attention. The wait for a response at the moment is 162 days, please be patient. Ciell (talk) 12:25, 27 October 2018 (UTC)
Hello, can you please clarify why "this is not a very straight forward permission"? I am not in a hurry, however I wanted to point out in July I did the same procedure and finished in a few days. Based on that experience I thought it was much simpler. Sincerely-- Michael.j.schwartz (talk) 07:22, 28 October 2018 (UTC)
Pinging @Ciell.   — Jeff G. please ping or talk to me 11:41, 28 October 2018 (UTC)
@Michael.j.schwartz: The e-mailer doesn't mention a source, or how the rights to this movie poster came into her possession. We need more than the information provided in this first mail. Ciell (talk) 16:47, 3 November 2018 (UTC)

Hello Ciell, the poster Black Ruby was created in house by Ave Fenix Pictures Inc. Monica Leon is the owner of Ave Fenix Pictures Inc. Monica Leon emailed Permissions and attached the 'Articles of Incorporation' authenticating her ownership of the studio. Please let me know if you need anything else. Thanks!.-- Michael.j.schwartz (talk) 05:24, 6 November 2018 (UTC)

Hello @Ciell:, the owner had sent a new mail with the proofs on the property of the poster, have you received it? ticket: 2018102510007662 Regards.-- Michael.j.schwartz (talk) 00:34, 20 November 2018 (UTC)

File:Yrjö_Vesterinen.jpg[edit]

Hi,

I did present the source of the this picture and permissions. Why was it deleted ?

— Preceding unsigned comment added by Sakari66 (talk • contribs) 11:02, 28 October 2018‎ (UTC)
  • @Sakari66: Signing your posts on talk pages is required and it is a Commons guideline to sign your posts on deletion requests, undeletion requests, and noticeboards. To do so, simply add four tildes (~~~~) at the end of your comments. Your user name or IP address (if you are not logged in) and a timestamp will then automatically be added when you save your comment. Signing your comments helps people to find out who said something and provides them with a link to your user/talk page (for further discussion). Thank you.   — Jeff G. please ping or talk to me 11:39, 28 October 2018 (UTC)
  • Symbol oppose vote.svg Oppose I oppose restoration of this logo because it appears to be a copyright violation due to it being DW of underlying work over TOO in the source country. Please have the copyright holder of the underlying work send permission via OTRS and carbon copy you on the message.   — Jeff G. please ping or talk to me 11:39, 28 October 2018 (UTC)

Undelete request for "Jean-Marc-Germain_business.jpg"[edit]

Hello ,

I'd like to inquire about restoring the deleted photo https://commons.wikimedia.org/wiki/File:Jean-Marc-Germain_business.jpg as the copyright holder sent a permissions email to OTRS last week. Unfortunately, while I was waiting for permissions to be processed an editor deleted the photo. What should be next steps?

Thanks kindly, --Andrewkess (talk) 14:05, 29 October 2018 (UTC)

  • Symbol oppose vote.svg Oppose If a free license has been sent to OTRS, then the file will be restored automatically when and if the email is received, processed, and approved. Note that OTRS, like Commons, is entirely staffed by volunteers, and, also like Commons, is shorthanded, so it may be close to 173 days before the email is processed and the file is restored.
If the message was sent to the English language version of OTRS and the email has been properly received there the sender will receive an automatic reply with the ticket number. If the sender has not had a reply, please check that it was sent correctly and try again. Other language versions may or may not provide the automatic reply.   — Jeff G. please ping or talk to me 04:15, 30 October 2018 (UTC)


@Jeff G.: OK, will wait another 150 days then... Thanks at least for the quick reply. Andrewkess (talk) 17:09, 30 October 2018 (UTC)

@Andrewkess: You're welcome.   — Jeff G. please ping or talk to me 08:27, 31 October 2018 (UTC)

Ticket:2014013010006801[edit]

Hallo! Ich würde gerne erfahren, ob dieses Ticket nur für dieses eine Bild (File:Franziska Teuscher Gemeinderaetin.jpg) gilt oder generell für alle künftigen Bilder von gleicher Stelle. Ich frage, weil User:Flurya auch noch zwei weitere Fotos zu einem späteren Zeitpunkt hochgeladen hat, aber ohne OTRS: File:Franziska Teuscher (2017).jpg, File:Alec von Graffenried (2017).jpg. Dank und Gruss --KurtR (talk) 20:53, 30 October 2018 (UTC)

Indeed. Otherwise both images have to be deleted, as the source-site expressedly forbids commercial use. --Túrelio (talk) 21:13, 30 October 2018 (UTC)
Im Ticket wird nur eine Datei erwähnt. Die Wahrscheinlichkeit, auf Nachfrage auch eine Freigabe für die restlichen Bilder zu bekommen, halte ich allerdings für recht hoch. --Didym (talk) 21:30, 30 October 2018 (UTC)
@KurtR:, könntest du dich erbarmen und hier Kontakt aufnehmen für die 2 Fotos? --Túrelio (talk) 21:38, 30 October 2018 (UTC)
Danke für eure Antworten. @Túrelio: Ich würde es gerne tun, nur habe ich noch nie so eine Freigabe eingeholt und kenn mich nicht so sehr aus. Was genau muss ich dort sagen, was ist zu tun? Danke. --KurtR (talk) 23:56, 30 October 2018 (UTC)
Du brauchst nur an die auf der oben verlinkten Website angegebene Emailadresse eine Mail (deutschsprachig, da ja Bern/CH) schicken, in der du dich ganz normal als Wikipedia/Commons-Volunteer/Ehrenamtler vorstellst und dann den "Fall" schilderst: d.h., jemand hat vor ca. 1 Jahr die 2 genannten Fotos von der Berner Website hochgeladen, dabei aber nicht beachtet, dass deren kommerzielle Nutzung verboten ist, auf Wikipedia/Commons aber nur Bilder hochgeladen werden dürfen (COM:L), die grundsätzlich auch zur kommerziellen Nutzung freigegeben sind. Im konkreten Fall der beiden Portraits ist deren strikt kommerzielle Nutzung allerdings sowieso aufgrund der bestehenden Persönlichkeitsrechte der Abgebildeten eingeschränkt. D.h., selbst wenn die unter einer CC-BY-Lizenz stehen sollten, dürften sie nicht z.B. für werbliche Poster/Anzeigen o.ä. verwendet werden, weil dafür die ausdrückliche Zustimmung der Abgebildeten erforderlich ist. Das solltest du durchaus erwähnen (dient der Beruhigung und stimmt auch). Es sollte aber klar werden, dass die zu erteilende Genehmigung nicht "nur für Wikipedia" gelten darf. Deshalb sicherheitshalber in deiner Mail noch diese Genehmigungs-Vorlage einkopieren, in die du vorher die Datennamen der beiden Bilder einkopierst und den Lizenzgeber bittest, es an permissions-commons-de@wikimedia.org zurückzumailen (mit CC an dich). --Túrelio (talk) 07:31, 31 October 2018 (UTC)
@Túrelio: Danke für die Erklärung. Der genaue Vorgang ist mir zu komplex und mein Verständnis zu klein, ich muss leider verzichten. Sorry. Gruss KurtR (talk) 02:07, 1 November 2018 (UTC)

File:James Baumgartner.jpeg[edit]

The licensing of the image File:James Baumgartner.jpeg was reviewed by one admin and was verified. However, the source says "Copyright: George M. Bergman, Berkeley" instead of "Copyright: MFO". I would like to manually change this to OTRS tag, but I'd rather play safe instead. George Ho (talk) 23:17, 4 November 2018 (UTC)

@George Ho: MFO credits George M. Bergman, Berkeley. Do you have an OTRS ticket? Why do you think you need one?   — Jeff G. please ping or talk to me 23:24, 4 November 2018 (UTC)
Photos by Bergman are mostly tagged with OTRS; here's one of them at Category:Pictures from Oberwolfach Photo Collection (Bergman). George Ho (talk) 23:26, 4 November 2018 (UTC)
@George Ho: Ok, I've now read all the tickets at Category:Pictures from Oberwolfach Photo Collection (Bergman). If you uploaded this file (or overwrite it in the future at higher resolution), you could use {{George Bergman permission}}. As it is, I have decided that Ticket:2008042410024381 is most appropriate, and tagged the file accordingly.   — Jeff G. please ping or talk to me 23:52, 4 November 2018 (UTC)

Uploads by Leontari1[edit]

Hi, regarding images in Category:KUNSTradln in Millstatt & Category:Egon Straszer I would like to know whether the OTRS has received a permission already. The {{OTRS pending}} is in the files since midth of May / June 2018. Pending since 16th of June (10 files), Pending since 25th of May (18 files) best --Herzi Pinki (talk) 02:28, 8 November 2018 (UTC)

@Herzi Pinki: I can find no current tickets that match "Leontari1", "Straszer", or "KUNSTradln". There are two tickets that mention "Leontari1" in permissions-de that were closed in 2016 by @Reinhard Kraasch. Those files that you mentioned tagged 16 June are scheduled to be deleted in about a month; the ones tagged 25 May in about 10 days.   — Jeff G. please ping or talk to me 09:13, 8 November 2018 (UTC)
Thanks for the quick answer. --Herzi Pinki (talk) 09:15, 8 November 2018 (UTC)
@Herzi Pinki: You're welcome.   — Jeff G. please ping or talk to me 09:17, 8 November 2018 (UTC)

Bilder Category:Firma Strassburger Filter Westhofen[edit]

@Jcb:Ich möchte dich bitten die beiden Bilder, Frau Schnitzler inmitten einer Wirtschaftsdelegation mit Bundespräsident Gauck in Asien.jpg und Frau Schnitzeler zwischen Merkel und Wen Jiabao.jpg (Ticket#2018051410006167) wieder herzustellen. --Nixnubix (talk) 08:50, 8 November 2018 (UTC)

Both files are not mentioned in that ticket. Jcb (talk) 11:43, 8 November 2018 (UTC)
Vielleicht schaust du mal unter Category:Firma Strassburger Filter Westhofen. Ich habe diese Bilder unter diesem Link hochgeladen und die permission als Sammelgenehmigung gestellt. --Nixnubix (talk) 13:01, 8 November 2018 (UTC)
These two images were uploaded today by Nixnubix who also added the OTRS ticket number which does not verify permission for these two images. He is not an OTRS agent. We require a new OTRS verification ticket. Ww2censor (talk) 15:01, 8 November 2018 (UTC)

File:Gina Rinehart 2018.png[edit]

This image is a smaller version of one on the Australian Financial Review site, https://www.afr.com/business/gina-rinehart-says-she-pays-more-tax-than-any-other-australian-20181031-h17d56 - now, that site says their image was "contributed", so it doesn't completely rule out that our uploader is actually the copyright owner, but it does make it highly less likely. If it weren't submitted to OPTRS, I'd be nominating it for deletion now. But it is. So, could whoever looks at the OTRS email please make sure they get a good explanation of the reason why the one submitted to us is both a cropped version and a lower resolution than the one sent to the AFR? Thanks. --GRuban (talk) 16:36, 8 November 2018 (UTC)

Question about Crownest Highway shields[edit]

Hello,

I was looking at the files for the Crowsnest Highway (Alberta: en:File:Alberta Highway 3 (Crowsnest).svg; British Columbia: en:File:British Columbia Highway 3.svg) and they're currently listed as non-free. In reviewing the online sign catalogues from both Alberta (p 5) and British Columbia (p 5), I can't really find anything indicating they're copyrighted. Is it possible to upload the images to Wikimedia Commons? Cheers! -- MuzikMachine (talk) 18:37, 8 November 2018 (UTC)

Wikimedia Wishlist proposal for OTRS - comments requested[edit]

Every year the Wikimedia Foundation hosts a wishlist survey. Anyone can wish for a technical tool, and the Wikimedia Foundation staff build out the top 10 requests. See the program at

The submission period ends tomorrow, Sunday 11 November. There is discussion and voting period after this.

I made a request this year for "Easy talk page posts by email", a form which OTRS agents could send back to people who write in. Anyone who completes the form gets the text of their email posted to a Wikipedia talk page. The target audience are people who are making edit requests to Wikipedia articles by OTRS.

The request is at

I would appreciate any comments from OTRS agents on this. Feel free to post criticism or any thoughts.

I posted this to try to identify ways to get more value out of the OTRS system while also reducing the labor investment by OTRS agents. Blue Rasberry (talk) 19:40, 10 November 2018 (UTC)

Brian Kershisnik.jpg[edit]

Hi, after this file was deleted, the original artist got in touch with me and asked how to send in a release. I told them how, giving them the name of the deleted image to use in the release text. Has there been any OTRS activity for this image? Thank you, Rachel Helps (BYU) (talk) 18:15, 14 November 2018 (UTC)

@Rachel Helps (BYU): No, sorry.   — Jeff G. please ping or talk to me 18:37, 14 November 2018 (UTC)
Thank you for checking. I sent the artist another e-mail. Rachel Helps (BYU) (talk) 18:43, 14 November 2018 (UTC)

Concerning article: Elisa Maria Boglino Subject: [Ticket #: 2018100210009079]. [Ticket #: 2018100210007875]. [Ticket #: 2018100510006898]. [Ticket#: 2018100510004327].[Ticket #: 2018100510000367]. [Ticket #: 2018100510000358].[Ticket #: 2018093010003677]. [Ticket#: 2018093010003613].[Ticket #: 2018093010003471]. [Ticket #: 2018093010003275]. [Ticket #: 2018093010003202].[Ticket #: 2018092910005927]. [Ticket #: 2018092910005847]. [Ticket #: 2018092910005838]. [Ticket#: 2018092910005794]. [Ticket#[edit]

Dear Commons. I am writing you, as I hope this will make it more easy to find out about , this article and all the deletet files, and not to stress you. We are three heirs, two grandaughters in DK, and her son in Rome.Through different males, in october and november I have tried to prove this.The first ticketnumber I got was [Ticket#2018092910005927] ,so when you reach this number please look foreward in the mails , to know what to do. There is one important mail 2018-10-24 Subject: Picture License Elisa Maria Boglino, , one older one from 2018-10-10 Subjekt: Picture license Elisa Maria Boglino,, and then the last one from 2018-11-10 subject: ticketsnumbers . The last one contains,all information, signed papers, that we want to do this article, that we want to use the 4.0 license, in the paper of my uncle in bottom of the page, there are some conditions , that we want if possible. We are all registred as heirs,in the danish organisation Visda.dk. We want to use the sign © Elisa Maria Boglino / visda.dk for the copyrigt. The last picture I have uploadet shows this sign, with an active link.You can contact them for further inf. if you need on: smi@visda.dk All pictures were taken by ourselves, directly from the artworks ( ecxept one or two taken from the net). We dont want coordinates from GPS on the filepages, I have tried to remove them. if there are two photos of the same painting, please use the newest ones. other tiketnumbers during the period from late sept until now are [Ticket#2018093010003202] ,[Ticket#2018093010003275] ,[Ticket#2018093010003471],[Ticket#2018093010003301],[Ticket#2018100110007242],[Ticket#2018100210007268], [Ticket#2018100210009079],[Ticket#2018100510000358],[Ticket#2018100510000367]. I am sorry to course all this trouble, some of them are doublets, please only undelete the newest versions. I really did not know anything about all this when I started, and only tried to do it right, in different ways. I hope this may be helpfull, for your work. Best wishes.Ciopone. (talk) 18:55, 14 November 2018 (UTC)

There are actually 23 unanswered tickets and they all appear to be in Danish. Ww2censor (talk) 23:20, 14 November 2018 (UTC)

Field in Piazza Santa Croce.[edit]

Hi, i have found on your page about Calcico Storico a photo with the name "Field in Piazza Santa Croce". It is writen that the photo: Permission details This work is free and may be used by anyone for any purpose. If you wish to use this content, you do not need to request permission as long as you follow any licensing requirements mentioned on this page. Wikimedia has received an e-mail confirming that the copyright holder has approved publication under the terms mentioned on this page. This correspondence has been reviewed by an OTRS member and stored in our permission archive. The correspondence is available to trusted volunteers as ticket #2006042110010172.

If you have questions about the archived correspondence, please use the OTRS noticeboard.

I need this photo for my documentary about Calcico Storico and I am not 100% sure can I use it or no? I have read the license agreement but I didn't get it.

Please, can you be more specific?

Tnx!

Vedrana —Preceding unsigned comment was added by 89.164.204.216 (talk) 08:10, 15 November 2018 (UTC)

Uploads of User:Kwangmo[edit]

With reference to COM:AN#User:Kwangmo, the user regarding uploads a massive amount of files without permission about Category:Firefighting in South Korea. User:Ronhjones stated that the user regarding may think that the old OTRS ticket (Ticket:2015063010008898) may still appliciable to those files. Can any OTRS members who can understand Korean re-open the ticket in order to get possible further permission? Thank you.廣九直通車 (talk) 06:50, 17 November 2018 (UTC)

I wish to post an image of a Virginia Historical Marker as I read this Template:PD-VAGov-DHR I understand that I can. However when I try to post it I am told that it is copyright protected. They have a directory of such https://vcris.dhr.virginia.gov/HistoricMarkers/ but I can not find an example on their site. There is one on waymarker produced by tallusswm can I use that? If not then what use is the Template:PD-VAGov-DHR , i am not being snarky or rude, I just don't know when, where and how to use the template. Alvanhholmes (talk) 01:58, 20 November 2018 (UTC)

كتاب ألف ليلة وليلة (1955) الجزء الأول[edit]

OTRS ticket 2018112010003673

Hello.This is an old book (more than 51 years ago) and I want to upload its pages to Commons.Please create a template (Like these templates) in Arabic and English confirming that the pages of the book are free (And put it in File:كتاب ألف ليلة وليلة (1955) الجزء الأول 2.jpg).Thanks --ديفيد عادل وهبة خليل 2 (talk) 10:38, 20 November 2018 (UTC)

Robert Kehlman[edit]

Can someone check is ticket:2012122710010947 valid also for File:Robert Kehlmann 20th Century Stained Glass A New Definition.jpg, and add appropriate template. --Smooth O (talk) 08:52, 21 November 2018 (UTC)