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Welcome to the OTRS noticeboard

This page is where users can communicate with Commons OTRS volunteers, or OTRS volunteers with one another. You can request permissions verification here, or anything else that needs an agent's assistance. This page is multilingual — when discussing tickets in languages other than English, please make a note of this and consider asking your question in the same language.

Please read the Frequently Asked Questions before posting your question here.

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Little help[edit]

I need some help from other users with the list of files uploaded by me on March 13(Ticket#2015031210026238). I handled myself with the copyright's holder, and he sent me the permission, but another OTRS member has pointed that the files are uploaded at Flickr (The original source) as "All rights reserved, so it could bring some confusion, on his opinion, so the holder's will have to change on by one the files licensing at commons. I asked him to do so last February, but I think his very busy. I'd like to know if I can ask for the deletion, cause I don't think he's going to this soon. Can a sysop help here deleting?Willy Weazley 04:16, 8 April 2015 (UTC)

@Willy Weazley: has this been resolved now? If not, I'm happy to process these on the OTRS ticket alone if he cannot change the licence himself. --Mdann52talk to me! 16:07, 12 August 2015 (UTC)
@Mdann52:, sorry about the delay I was on vacations! Yes, it was handdled by Sir Lestaty de Lioncourt.Willy Weazley 20:55, 28 August 2015 (UTC)
Checkmark This section is resolved and can be archived. If you disagree, replace this template with your comment. --Mdann52talk to me! 06:34, 29 August 2015 (UTC)

2015042810009725[edit]

There appear to be several maps and other images on this ticket. The image pages appear to have different possible copyright holders.

I include two samples causing me concern, however I have not examined the several other images relying on this OTRS verification:

  1. File:Russia Water 1909 Year.jpg (edit|talk|history|links|watch|logs) would be public domain if it were originally published in 1909. It has been labelled as "own work" of the uploader but it is unclear from the description on the image page how this is a valid copyright claim.
  2. File:Papua VA Helicopters Contrast.jpg (edit|talk|history|links|watch|logs) seems to have a copyright claim of a book author/editor, however the artwork is the property of an airline.

The OTRS volunteer handling these has no doubt gone through the details, but the image pages lack the clarity needed for reusers to be certain of who the copyright holder is and if the given copyright license is the best to apply. -- (talk) 19:03, 27 May 2015 (UTC)

File:ElenaLenina.jpg[edit]

Please check OTRS permission for this file. I've uploaded this photo after request in IRC chat, however, I don't have OTRS system access, just used number, provided by irc user. Recently this person led an agressive promo in Russian Wikipedia, used fakes and fraud, and now I am not sure, that it is all ok with this permission, bezik (talk) 22:56, 29 May 2015 (UTC)

Pictogram voting info.svg Info: The ticket is in Russian. It contains an eMail from a freemail account forwarded using a freemail account, but also a signed document which isn't a release. The agent who dealt with, User:Lvova, is no longer active.    FDMS  4    00:17, 1 June 2015 (UTC)

Hazal Kaya.jpg OTRS permission[edit]

uploaded by SuhailAzaz from Pakistan that has a OTRS ticket is in copyright violations. uploaded picture isn't "own work," and not been taken in 2012. Copied from the original picture of the behind the scenes (promotion of "aski-memnu (forbiden love tv series) made by Ay yapim downloaded from haber3.com > http://www.haber3.com/yeni-dizisi-belli-oldu-foto-galerisi-24356-p8.htm > you can also download the (full-lenght) of the same photo from > searchpic.net/?the=hayal+kaya taken in Aug 2008. In short, picture taken in 2008 not 2012, and remains the property of "Ay yapim" the production company.

@Cirt: Pinging the agent who added the ticket.--Sphilbrick (talk) 18:18, 1 June 2015 (UTC)

File:2010 Nikolai Litvinov Nantional Branding C1 BM 4.pdf[edit]

This file has an OTRS template but has not been edited by an OTRS member as far as I can see. Is the OTRS template correct? Could a copyright tag be added to the file? --Stefan4 (talk) 15:08, 30 June 2015 (UTC)

Email is in Russian. Natuur12 (talk) 15:17, 30 June 2015 (UTC)

Asking for OTRS ticket[edit]

Hello,

I'm working on the french page of the american sculptor Cecil Howard, and probably later, the english one. As his grandson I'm the right holder of his works and of a certain amount of images concerning him.

I posted yesterday 3 reproductions which have been promptly taken off, as they where suspected of violating copyrights, and I've been advised to ask Wikimedia Commons for an OTRS ticket. I have to precise that each of those 3 images (links listed below) have been taken by myself from objects witch are in my possession.

Could you give me the informations of what to do and where to go to do so ?

Do I need an OTRS ticket for each image ? Because I have some more to use...

How can I prove my quality of right holder ?

Sincerely

--Marsange (talk) 09:55, 11 July 2015 (UTC)

https://commons.wikimedia.org/wiki/File:Cecil_Howard_-_Autoportrait_au_crayon_(1950).jpg

https://commons.wikimedia.org/wiki/File:Cecil_Howard_-_Accord%C3%A9oniste_et_danseurs,_recto_(1915-17).jpg

https://commons.wikimedia.org/wiki/File:Cecil_Howard_-_Accord%C3%A9oniste_et_danseurs,_verso_(1915-17).jpg

@Marsange: yes, please follow the steps at COM:CONSENT. --Mdann52talk to me! 16:22, 20 August 2015 (UTC)

Template:Indian navy[edit]

Hi, See Ticket:2013090610005872. The permission does not seem to come from an official from the Indian Navy. @Jcb: Opinions? See also request at UDR, past discussion at Commons:Administrators' noticeboard/Archive 52#Indian navy images, and User talk:Yann#Indian navy images. Regards, Yann (talk) 11:24, 28 July 2015 (UTC)

Timor images[edit]

User:Smooth O has put templates into some of the images, I loaded up, but now he is telling me, he couldn't check, if there are permissions still send or not. It made me a little angry, because the emails have been send long time ago.

Photographs by Natália Carrascalão Antunes: The permission was sent in Feb. 2012. I do not have the mails in my backup anymore. Three years after upload it is a little bit difficult to retrace the former dialogue. Ambassador Natália Carrascalão Antunes seems to be a little busy, so I got no answer for a new request to permite the upload again, so it would be good, you can find the old one. Would makke it easier.

Photographs by Artur R. Braga: The permission for the pictures was sent to permissions-commons@wikimedia.org on 2014-11-14. This information is written at the File pages. The subject was "hola bondia". Artur wrote: "mr. fischer is allowed to load up the photos at wikimedia under license CC-BY-SA-30. l the photograph." Two days before, he sent the photos to me directly. I still have the mail in my backup. I can resend all three mails, if needed. To get contact again via 12,000 km is not that easy. Done --JPF (talk) 20:01, 29 July 2015 (UTC)

--JPF (talk) 19:09, 28 July 2015 (UTC)

New permission of Mrs. Natália Carrascalão Antunes is sent to permission right now. --JPF (talk) 09:28, 21 August 2015 (UTC)

File:Billy_Barty_1.jpg[edit]

I'd like to confirm this permission ticket: https://secure.wikimedia.org/otrs/index.pl?Action=AgentTicketZoom&TicketID=1189297 JHVipond (talk) 16:41, 29 July 2015 (UTC)

Pictogram voting comment.svg Comment IMHO not a valid ticket due to the shortcut in the statement given. --Hedwig in Washington (mail?) 03:12, 31 July 2015 (UTC)
Agree with above. If this was a CC licence, this would be ok, but not GDFL. --Mdann52talk to me! 16:22, 20 August 2015 (UTC)

File:Tomba di luigi de' rossi, santa felicita.jpg[edit]

Can someone check is this OTRS ticket added by uploader valid for this photo, and if it is can someone add template. Thanks. --Smooth_O (talk) 20:13, 2 August 2015 (UTC)

Same for this File:Cerreto guidi.jpg. --Smooth_O (talk) 20:14, 2 August 2015 (UTC)

Ark: Survival Evolved images[edit]

Five images (File:Ark Survival Evolved flying dinosaur.jpg, File:Ark Survival Evolved riding dinosaur.jpg, File:Ark Survival Evolved logo - black background.png, File:Ark Survival Evolved logo.png, File:Ark Survival Evolved logo 2.png) were just deleted from Commons because they were not updated with the OTRS ticket number. I'm not very experienced in this field; can somebody please help me with this? The copyright owner sent an email to OTRS on 26 May 2015. Thanks! -- Rhain1999 (talk to me) 21:04, 2 August 2015 (UTC)

File:Flecker2005.jpg[edit]

Can someone check ticket stated in file description for this photo. --Smooth_O (talk) 08:07, 4 August 2015 (UTC)

There were doubts regarding the authenticity of the release, but the customer refused to ask the copyright holder or his representative to send it directly to us. Unsure why it was accepted although it was clear it did "not meet formal requirements", ping Pajz   FDMS  4    04:22, 5 August 2015 (UTC)

File:Выделенные Полосы в Москве, Инфографика.jpg[edit]

Good time of the day!

I've been by advised by user Motopark to apply for your assistance regarding my issue.

The issue is the following - when I created an infographics file (an image) and tried to publish it in on Russian Wikipedia, I, being myself creator and thus owner of this image, had filled in the form provided and sent it to permissions-commons@wikimedia.org 11 august at 22.38 [Ticket#2015081110020914].

Please be informed the following about that image. This image is my own work and neither contains logos or registered TM signs, nor does it contain any works or parts or works of other copyright owners. Therefore I can publish it in Russian internet (in Russian Wikipedia in particular) without any restrictions, according to current Russian legislation. To my humble opinion even if it is considered as no-free content in some countries outside of Russia, it still seemed to me being in line with fair use rules for Russia in particular (those I've seen provided on the page https://meta.wikimedia.org/wiki/Non-free_content )

So far I got neither approval nor rejection from OTRS directly regarding my request, but got a notification from user Motopark regarding probable copyright violation.

After having a mail exchange conversation with Motopark, been advised by him to apply to you, because he still sees my case as fair use issue. Am asking for your advice now, because my image been labeled for deletion by august 18.

Can you please kindly advise me how to solve my issue so that I can publish my work in Russian Wikipedia?

Thank you in advance for your kind assistance and support

Truly yours,

Raven Tao (talk) 11:30, 16 August 2015 (UTC)

Account Verification[edit]

Unser Benutzerkonto wurde für die deutsche Wikipedia bereits verifiziert, siehe OTRS-Ticket #2015081010010098. Könnte bitte jemand die entsprechende Vorlage auf unserer Commons-Benutzerseite ergänzen? Vielen Dank!

This account has been verified for German Wikipedia, see ticket #2015081010010098. Can someone please add the corresponding template to our userpage here on Commons? Thanks for your help.

--Vereinte Dienstleistungsgewerkschaft (talk) 08:46, 17 August 2015 (UTC)

Rwandan coins[edit]

Please could someone check the status of File:Rwanda, 10 Francs or à l'effigie du président Grégoire Kayibanda.jpg? It shows as having an OTRS ticket confirming that copyright is granted, but it suggests that the French numismatic organisation CGB owns the copyright and had the right to grant permission to Wikimedia to use it. Surely, however, as an image of a coin, it should be governed by Commons:Currency? And it's not at all clear that reproduction of Rwandan currency is permitted - the commons Currency page doesn't say either way. Thanks Amakuru (talk) 13:34, 24 August 2015 (UTC)

Change Email templates for automatic OTRS replys?[edit]

Hi folks, apparently the German queue for permission e-mails is currently longer than 1 month (Half of those pictures have not been processed yet even though permission was sent immediately, i.e. on 22 July, Ticket#: 2015072310004377). That in itselt is not much of a problem, but the confirmation that is automatically being sent by permissions-commons-de@wikimedia.org is a bit misleading as it suggests that it usually takes just a few days: "Da alle E-Mails persönlich von freiwilligen und ehrenamtlichen Mitgliedern des Support-Teams bearbeitet werden, kann es vorkommen, dass bis zum Erhalt einer Antwort mehrere Tage vergehen." According to FAQ, > 1 month is quite common, so I suggest that the Email template is modified accordingly. Regards, --Mangomix 🍸 12:39, 25 August 2015 (UTC)

Ticket 2015081310026791[edit]

File:Dvshumkov.jpg has been tagged with ticket 2015081310026791, which is mentioned in its deletion request, but I can't find the tagger, D.bratchuk, anywhere in lists of OTRS members. Could someone please check it and leave a note at the deletion request confirming or rejecting what D.bratchuk says? Nyttend (talk) 19:31, 25 August 2015 (UTC)

For what it is worth, D.bratchuk is listed at meta:OTRS/Users. —RP88 (talk) 19:39, 25 August 2015 (UTC)
@Nyttend: Just FYI, please feel free to check the footer here: http://centrzakon.ru/about/chairman/. Per my request it contains the number of the OTRS ticket, so as to confirm that the approval has been sent by real Dmitry Shumkov, who can access the site of the company he owns. --D.bratchuk (talk) 19:47, 25 August 2015 (UTC)
Hello, D.bratchuk; I believed that only local OTRS folks could do OTRS work here, so I thought that you were faking something. No more questions, and I'm sorry for the confusion. Nyttend (talk) 21:22, 25 August 2015 (UTC)

Update[edit]

Hello can you update this with this, tank you. Regards --Jean11 (talk) 13:30, 28 August 2015 (UTC)

Ayers Rock (band)[edit]

Re ticket:2015071610013273. Could an OTRS agent, please, check the status of these 4 images? From a previous discussion, the client was sent 4 emails asking the question on 16.07.2015. The client, Hamish, has told me that he belatedly found these emails, and replied to each one. Could you tell me whether the emails have been received by Commons, please? These images are important to English Wikipedia because Ayers Rock (band) is currently nominated for GA review, although it could be a couple of months before that review actually begins. The editors working on this article have only one photo of one band member at the moment. We would like to display all of the images before the review process commences. Given that the images were uploaded on 16.07.2015, would it be possible to treat this ticket as urgent, please? Thanking you in anticipation. CaesarsPalaceDude (talk) 19:48, 28 August 2015 (UTC)

The original discussion is archived here. CaesarsPalaceDude (talk) 19:56, 28 August 2015 (UTC)

FYI: The final confirmation of the copyright was sent on 2015-08-19. I processed the ticket for you. Thanks for the upload and good luck with the GA! --Hedwig in Washington (mail?) 16:53, 30 August 2015 (UTC)
@Hedwig in Washington: Thankyou so much. I have been working towards the goal of displaying images in this article for 18 months. However, there are another 3 images in the set, namely:
I am reliably informed that final confirmations were sent at the same time for these images. Could you help me out again, please? Regards CaesarsPalaceDude (talk) 18:54, 30 August 2015 (UTC)

PicoScope[edit]

File:PicoScope6000CDLaptop.jpg

Why did User:Ellin Beltz delete this image? The rights to use it was received via OTRS from the manufacturer. When deleting it no proper reason was given except for "copyright violation". I had personally worked with the manufacturer to send the OTRS email. I don't see any "violation" that occurred.

"Leon Haanstra" accepted the OTRS, and the number was "Ticket#: 2015060910009491".

Wonderfl (talk) 06:36, 29 August 2015 (UTC)

I restored the file as soon as I woke up on Saturday morning, the first time I saw your note on my talk page whereis my reply. It's my day off and apologize for not having the time to write twice on same topic atm. Cheers! Ellin Beltz (talk) 15:13, 29 August 2015 (UTC)

Copyright law for employee photographers[edit]

As the wikipedia article Copyright makes clear, copyright in a photograph taken by an employee is owned by the employer:

The original holder of the copyright may be the employer of the author rather than the author himself, if the work is a "work for hire".[1] For example, in English law the Copyright, Designs and Patents Act 1988 provides that if a copyrighted work is made by an employee in the course of that employment, the copyright is automatically owned by the employer which would be a "Work for Hire."

I was surprised to find a volunteer denying this when I and the photographer told him about it, insisting that the photographer rather than the department for which he works make the licensing declaration. Can the volunteers be properly informed in this and other regards, please? --Brian Josephson (talk) 14:37, 30 August 2015 (UTC)

Hi, Where did you see that a volunteer said that? It may be a mistake, but it also depends on the country. Regards, Yann (talk) 14:56, 30 August 2015 (UTC)
It was in regard to Ticket#2015081810006829. I had written "As per [the photographer's] email sent to you previously, copied below as #1, he has confirmed what I previously told wikimedia that, in conformity to normal practice when photographs are taken by an employee of an organisation, it is the laboratory that holds the copyright." The response was

"in conformity to normal practice when photographs are taken by an employee of an organisation" - that statement is simply not true. I have marked the file as confirmed because of the statement from the photographer [whom I had asked to send in a statement as well, anticipating trouble]."

It does not depend on the country. I did a search and established that the UK, US and Canada all say exactly the same in this regard. But perhaps the volunteer is from Timbuktu or wherever where the rules may be different. This has all taken up a lot of time unnecessarily.
While I'm writing, I might as well refer to an earlier irritation, perhaps by the same inexperienced volunteer. This was a photograph taken by the wife of the subject, who did not want to deal with the formalities so she passed the copyright to her husband. I had been discussing with him the idea of including a photo on the wikipedia page about him, and volunteered to do the upload and deal with the formalities for him. There is a wikipedia page that appears to indicate that a representative of the copyright holder may make the appropriate declaration, and so having uploaded the picture emailed in the appropriate licensing declaration. It seems to me that that should have been an end to the matter, but the volunteer who contacted me insisted again that the photographer make the declaration, so in the end the wife had to send in an email to fix things. --Brian Josephson (talk) 16:22, 30 August 2015 (UTC)
The German copyright law doesn't provide for this. The copyright stays with the author in case of for hire. Transfer of the copyright is only possible by inheritance, at least in Germany. No idea about Timbuktu, tho. :-) Same in Portuguese AFAIK. --Hedwig in Washington (mail?) 16:47, 30 August 2015 (UTC)
I see! The volunteer concerned has a rather German sounding name (correction: he's from the Netherlands), so that may very well be the explanation for what happened. It should have been obvious however, with a little research, that this was a UK photo, and since two of us both said the same thing about copyright laws the person concerned should have looked into this before responding. But it seems pretty well impossible to find the relevant information on the help pages on this site, even on a page I found giving some country-specific information. I wonder if anyone can give more information in regard to the question of whether representatives of copyright owners can make declarations on their behalf. --Brian Josephson (talk) 19:21, 30 August 2015 (UTC)
    • 17 U.S.C. § 201(b); Cmty. for Creative Non-Violence v. Reid, 490 U.S. 730 (1989)