From Wikimedia Commons, the free media repository
Jump to: navigation, search
OTRS Noticeboard
Welcome to the OTRS noticeboard

This page is where users can communicate with Commons OTRS volunteers, or OTRS volunteers with one another. You can request permissions verification here, or anything else that needs an agent's assistance. This page is multilingual — when discussing tickets in languages other than English, please make a note of this and consider asking your question in the same language.

Please read the Frequently Asked Questions before posting your question here.

The current backlog of the (English) permissions-commons queue is: 65 days (graph)  update

Start a new discussion

Archives: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 2012, 2013, 2014, 2015, 2016, 2017

OTRS Noticeboard
Main OTRS-related pages
Commons discussion pages (index)

Shortcut: COM:ON

Filing cabinet icon.svg
SpBot archives all sections tagged with {{Section resolved|1=~~~~}} after 2 days.
Translate this header

Artwalker Limited's Posters[edit]

The following photos I had uploaded a similar, Refer toTicket:2015022710005181, Ticket:2015022710005298, Ticket:2015022710005323:

Artwalker Limited is also authorized. --Photoyi (talk) 15:22, 7 July 2016 (UTC)

HHV-6 inclusion bodies[edit]

The files File:HHV-6 inclusion bodies.jpg and File:Inclusion bodies.jpg have an incorrect caption. I contacted NCI's Visuals Online (the source for both images) about this issue and received an email back confirming the caption information is in error. NCI has removed the image from the collection because the correct caption could not be documented. I have a copy of the email for OTRS. Froggerlaura (talk) 23:00, 9 November 2016 (UTC)

@Froggerlaura: could you please clarify what you are asking us to do? If the caption is incorrect, please fix the caption. Storkk (talk) 17:39, 7 December 2016 (UTC)
The problem is that no one at NIH knows what the correct caption is supposed to be, so the image was deleted from the collection. The image title and caption are no longer correct on the Wiki entry, and as the image was taken in the 1980s, it is unlikely the correct caption can be found. Would it be appropriate to delete the image or say that the information is no longer valid? As the linked page at NIH image database no longer exists, I have a confirmation from them that the caption is incorrect. Froggerlaura (talk) 23:36, 15 December 2016 (UTC)

Spanish ticket check[edit]

Could the ticket (ticket:2015020310012351) on File:Museo_del_Bicentenario_-_Revista_PBT.jpg be checked by a Spanish speaker, please? I cannot understand how the ticket's customer is claiming they own the copyright, but it could be a language issue on my part. @BrightRaven: who kept the file at a previous DR. Storkk (talk) 12:08, 10 November 2016 (UTC)

As stated in the file, the permission comes thanks to an agreement between the Bicentennial Museum and Wikimedia Argentina. Hint: check the e-mail address of the customer. --Ruthven (msg) 06:54, 12 December 2016 (UTC)
@Ruthven: Yes, thank you... I am (still) unclear on why the museum would own the copyright of a book cover. Storkk (talk) 23:14, 22 December 2016 (UTC)
@Storkk: On that, I cannot help you :) --Ruthven (msg) 23:17, 22 December 2016 (UTC)
@Ruthven: as an es-4 speaker, could you confirm that there is no explanation of this in the ticket (that's really all I was asking to confirm initially)? I'd be grateful if you could form an opinion based also on Commons:Deletion_requests/File:Museo_del_Bicentenario_-_"Retrato_de_Juan_Domingo_Perón_y_Eva_Duarte",_Numa_Ayrinhac.jpg, which may or may not be relevant (this doesn't seem to be a work referenced in that DR as "commissioned ... for the Presidency of the Argentine Republic", but I could be wrong? Storkk (talk) 23:42, 22 December 2016 (UTC)
@Storkk: I left a note in the ticket. In any case, if the portrait in the magazine cover (or the magazine itself) has the copyright somehow transferred to the Presidency of the Argentine Republic (it represents Peron, if that matters), then the museum owns the rights. However, PBT was privately edited by ALEA.
Doing a little research, ALEA was supervised by Carlos Aloé, then Minister General Coordinator of Government (Jefe de Despacho de la Presidencia), so a link with the government exists. --Ruthven (msg) 08:12, 23 December 2016 (UTC)

Portuguese speaker[edit]

Hello, can a portuguese speaker with an OTRS access check those files please?

@Christian Ferrer: I don't speak the language, but ticket is not valid - just an auto acknowledgement dated 16/03/2016 - looks like Portuguese OTRS is very well behind! The images have already been deleted once (Commons:Deletion requests/Files uploaded by Osório Caveirão) and re-uploaded by User:Osório Caveirão. The ticket text looks OK, but it's a very plain e-mail address, and I have no way or linking it to the copyright owner. So there will need to be some dialog, which I can't do. Ideally we should delete them until OTRS approves the ticket. Ronhjones  (Talk) 20:29, 15 February 2017 (UTC)
@Christian Ferrer: The ticket was not answered by an agent, but the release text is good. Platonides (talk) 02:55, 17 February 2017 (UTC)
  • @Platonides: Oh ok, I deleted its because they have been reuploaded without consensus, when I posted the message here I did not notice that, it's Ronhjones who makde me aware just above. I've no access to OTRS ticket, and if the permissions are ok, you can restore the images, I'm ok. Christian Ferrer (talk) 05:27, 17 February 2017 (UTC)

File:Justice Shri. B.N.Srikrishna, former Judge of Supreme court of India.jpg[edit]

This is obviously not a selfie, so either the file description needs to be corrected with information from the ticket, or the ticket should not have been accepted. LX (talk, contribs) 22:57, 18 November 2016 (UTC)

Ticket may be OK (probably needs clarification), author field is definitely wrong, but looking at the ticket I'm not 100% certain what the author field should be. @Sphilbrick: would you clarify with the client please? Storkk (talk) 12:32, 19 November 2016 (UTC)
1½ months later, I'm still waiting for that clarification. Meanwhile, the uploader has been blocked for sockpuppetry.
I'd like to think that we have a higher standard than "may be OK". And if you don't know who the author is, there is obviously no evidence of the author either approving the PD release or transferring the copyright to someone who could subsequently do so legally. LX (talk, contribs) 11:38, 1 January 2017 (UTC)
Three months and still no response. I know there's a backlog, but I hope you can forgive me for not waiting even longer before filing Commons:Deletion requests/File:Justice Shri. B.N.Srikrishna, former Judge of Supreme court of India.jpg. Thanks anyway, LX (talk, contribs) 13:49, 19 February 2017 (UTC)
Checkmark This section is resolved and can be archived. If you disagree, replace this template with your comment. LX (talk, contribs) 13:49, 19 February 2017 (UTC)

Hakan Duran[edit]

Hi, Hakan Duran (talk · contributions · user rights management) has added quite a lot of OTRS permissions while is not a OTRS member. I can't read the tickets or I don't have access to them. Regards, Yann (talk) 17:45, 21 December 2016 (UTC)

Hi, Yann. I am not OTRS member. I know because Turkish Wikipedia's reviewing pending changes (Rapsar) let me for collaborations.--Hakan Duran (talk) 17:54, 21 December 2016 (UTC)
I can't see and understand most of them. One I was able to, 2009052010051757 turned out to be a bit complicated, with permissions from three sources, and the Palomar Observatory images are clearly unfree. ☹ Platonides (talk) 22:09, 21 December 2016 (UTC)
I too looked at ticket:2009052010051757 and it does not give a usable license based on my review. A commons administrator who is capable of reviewing OTRS tickets like Revent may want to take a look. Cameron11598 (talk) 04:51, 23 December 2016 (UTC)
The short of it is that every OTRS template added by Hakan Duran should be removed. Individual files can be reviewed as necessary. You cannot see the tickets, and so you can't evaluate whether the permission is proper. Only OTRS members should be adding permissions templates. I've received some additional context that these were tickets previously approved and in use on itwiki. It appears certain individual tickets should never have been approved in the first place. We'll need to comprehensively check these over. ~ Rob13Talk 05:39, 23 December 2016 (UTC)

To make a list, for reference....

I have to say that, based on what I 'can' see, and general principles, I'm quite uncomfortable with these transfers of OTRS-verified files by people who cannot read the tickets. - Reventtalk 05:08, 2 January 2017 (UTC)

Moving files with OTRS permission from local projects to Commons[edit]

Hi all! As I mentioned in here, I organized a collaboratio in Turkish Wikipedia with the aim of moving all files that were uploaded to Turkish Wikipedia with OTRS permission. Within the project, editors moved 104 files in three days. You can see the project and contributions in here. Chansey, Bulgu, Hakan Duran and By erdo can were the contributing editors of the project. I post this message because User:Yann told me that it is better to do this :) If there is anything wrong, please send a message :)--Rapsar (talk) 21:08, 21 December 2016 (UTC)

File:Mediha Didem Türemen.jpg[edit]

A ticket #2016081110003502 was applied to this image by the uploader. Is it valid? Please give it a good review or remove the ticket if false. Thanks Ww2censor (talk) 17:10, 23 December 2016 (UTC)

@Ww2censor:, plese see this section.--Rapsar (talk) 20:31, 23 December 2016 (UTC)
While using Google Translate (the ticket is not in English) I'm not thrilled with that ticket. - Reventtalk 04:02, 2 January 2017 (UTC)


Could a Norwegian speaker handle this ticket? Thanks. -- MCMLXXXIX 20:41, 31 December 2016 (UTC)

@Jeblad, Jon Harald Søby: Could you have a peek? Thanks! --Hedwig in Washington (mail?) 03:40, 2 January 2017 (UTC)
@Hedwig in Washington, 1989: It says that they have permission from NRK to use the listed pictures as long as photographer and NRK are credited. It doesn't mention a specific license though. I have another thread going with the same user, so let me know what more you need for these images, and I'll bring it up with her there. Jon Harald Søby (talk) 07:51, 2 January 2017 (UTC)
@1989: Ball is in your court. ;) --Hedwig in Washington (mail?) 01:16, 3 January 2017 (UTC)

File:Scott Milne – Vermont businessman and politician.jpg -- OTRS Ticket# 2016122010026991[edit]

The subject file has apparently received its licensing permission, as verified by User:JuTa. However, the Permissions field doesn't reflect that the permission is sufficient. HopsonRoad (talk) 23:15, 31 December 2016 (UTC)

Sorry, I didnt't verified the persmission. I cannot, because I'm not a member of the OTRS team. User:1989 set the {{OTRS received}} - see here. This means the mail arrived at the OTRS team, but there are some questions open which needs to be solved. --JuTa 23:19, 31 December 2016 (UTC)
Thanks for the clarification, Ju. HopsonRoad (talk) 01:49, 1 January 2017 (UTC)
@HopsonRoad: Just checked. The ticket is being worked on, but has remaining issues to clear up. - Reventtalk 03:43, 2 January 2017 (UTC)
This image was deleted without my receiving a clear explanation as to why. One source expressed concern that the subject, who presented the OTRS permissions, might not be the copyright holder—the photographer may be the copyright holder. However, the subject of the image duly testified to being the copyright holder in his OTRS submittal. Shouldn't that be authoritative? HopsonRoad (talk) 22:27, 13 February 2017 (UTC)


In Commons:Deletion requests/File:Hobbit by Tolkien.jpg @Kvardek du: added a post-closure question regarding the two files in this deletion discussion. Apparently we got an OTRS ticket from one of the uploaders. So I'm wondering if any of these files could be restored. Pinging also @Srittau:. De728631 (talk) 06:07, 3 January 2017 (UTC)

I would be glad if this file could be restored. Nice artwork that was in use in quite a lot of pages. Sebari – aka Srittau (talk) 06:15, 3 January 2017 (UTC)
I don't think the ticket really 'proves' anything, but having just skimmed through the scanned covers of 900-odd editions of this book over at Goodreads, I don't see anything even remotely resembling this artwork. - Reventtalk 07:54, 3 January 2017 (UTC)
That is also why I was a confused by the description of File:Hobbit by Tolkien.jpg that said something along a "cover of The Hobbit" in Polish: "okładka książki J.R.R. Tolkiena 'Hobbit, czyli tam i z powrotem'" and was uploaded as part of Wiki Loves e-textbooks contest in Poland. But if the ticket contains a claim of original authorship for File:Un hobbit.jpg we should check if this file passes the COM:FANART test. Evidently it was used in a lot of pages before, so it was in project scope. The former file with a misleading name "Hobbit by Tolkien" and the text "Hobbit" added to the drawing seems now more like a fake cover artwork to me that was based on File:Un hobbit.jpg and should rather not be restored. De728631 (talk) 09:44, 3 January 2017 (UTC)

Tickets in Norvegian[edit]

@Jon Harald Søby, Nsaa, Asav: There are several tickets in Norvegian that wait to be processed. They basically all have a standard CC-by-sa permission text attached, but in certain cases the authorisation comes from the subject of the photo, and not from the photographer. Check, for instance, Ticket:2016120110007895 and all the tickets from the same customer. Thank you! --Ruthven (msg) 11:38, 3 January 2017 (UTC)


This is an image permission request, I don't know that the process of this case. If necessary, this ticket can move to info-zh or permission-zh (I don't have info authorization). Thank you! This is Taiwania Justo speaking (Reception Room) 08:02, 4 January 2017 (UTC)

Moved to info-zh Cameron11598 (talk) 03:29, 14 February 2017 (UTC)


Ticket:2016122010008107, File:1 02 blog.jpg.

Hello, the Ticket#2016122010008107 Image Use Permission was sent to for File:1 02 blog.jpg by the museum. Could you please advise if it's required to resend the permission about this file? Thank you.--Basak (talk) 15:07, 6 January 2017 (UTC)

No, but an answer from the client is probably required. Ticket in Turkish anyways --Ruthven (msg) 07:50, 18 January 2017 (UTC)


Could someone take a look at ticket:2016123010010166 and resolve it? Someone has asked me to look at it but I don't have the bandwidth at the moment. Magog the Ogre (talk) (contribs) 18:04, 7 January 2017 (UTC)

I added the PermissionOTRS template in an accepted photo, and answered to the client. Should be closed soon I reckon. --Ruthven (msg) 10:15, 20 January 2017 (UTC)

Corporate works for hire by employees / assigned copyrights[edit]

  • If an image was produced for a corporation as a work for hire by an employee (thus no paper agreement stating that all work by the employee is a work for hire since that is the presumption under US law) such that the original copyright holder was the corporation, and that image does not appear on the corporation's website, how can the corporation contribute it to Commons? Will the permission of the individual who created the article also be required, even though they own no interest in the copyright? Mechanically, how does the corporation give permission? Since a corporation is not supposed to create a role account, can an individual create an account and upload the image, then an agent of the corporation cut and paste the release text from Commons:Email templates/Consent into an email from the corporation's domain name? Need it be any particular agent? Must their authority be proved somehow or will it be presumed, for example, from their title?
  • Similarly, if a corporation owns the entire copyright of an image via assignment of that corporation from the original copyright holder (or prior assignee) and wishes to contribute the image, can they do so as the sole, but not original, copyright holder? Must the permission of the original copyright holder be obtained? How do they prove the assignment? Ditto all the mechanical questions asked above.

Best regards, TransporterMan (talk) 20:31, 13 January 2017 (UTC)

@TransporterMan: Permission given by a corporation needs to be from someone who, from the available evidence, appears to have the authority to make legally binding commitments regarding the property of the corporation. Such permission needs to be given via OTRS. When a copyright has been reassigned, we tend to ask the original author to confirm the assignment, if there is any doubt. Under US law, copyright assignments are required to be in writing. - Reventtalk 12:49, 20 January 2017 (UTC)

Checkmark This section is resolved and can be archived. If you disagree, replace this template with your comment. Ruthven (msg) 09:05, 19 February 2017 (UTC)

Ticket#2013101910009556 - question about individual copyrights on portraits[edit]

Several files presently on Commons show a sign of the passengers and crew at the Flight 93 National Memorial which is a National Park Service site.

image1 by Stefan97 has an OTRS ticket, but it's not specified who OK'd its publication on Commons as the email is not shown and is not available to non-users. Was the email from the photographer of the sign (Stefan97), or the NPS which created and posted the sign, or all the individual photographers or copyrights holders of each of the 40 portraits (via a confirmation from the NPS workers at the site possibly)?

Other versions:
image2 by James Steakley
image3 by me

I've been considering a deletion request for my copy in case there was any potential copyright issue from any of the families or original photographers. Thanks. Brian W. Schaller (talk) 22:17, 6 February 2017 (UTC)

Ticket is in German, as it was approved on de-wiki before moving to commons. Need a German agent to read it. Ronhjones  (Talk) 21:31, 7 February 2017 (UTC)
Thanks. I've submitted a deletion request for my version as it seems likely that the only permission to publish was from the German photographer himself. Brian W. Schaller (talk) 02:58, 10 February 2017 (UTC)
Checkmark This section is resolved and can be archived. If you disagree, replace this template with your comment. Ruthven (msg) 09:05, 19 February 2017 (UTC)

Dutch check[edit]

Hello all, is it possible for a Dutch to check ticket ticket:2009020710020785 and verify if it concern the rest of the files uploaded by ManfredFX ? Thanks. --Framawiki (please notify) (talk) 23:05, 7 February 2017 (UTC)

BTW - Ticket is in German Ronhjones  (Talk) 22:44, 13 February 2017 (UTC)

File:Scott Milne – Vermont businessman and politician.jpg[edit]

OTRS Ticket:2016122010026991 was deleted from Commons by Jcb because: "No OTRS permission for 30 days." I inquired about what the missing information might be, but was not contacted with specifics. I am in touch with the copyright holder (also the subject of the picture) and have been in a position to rectify any problem of communication between that person and OTRS. Please review this matter and provide me with actionable advice that would allow this image to be reinstated, if fulfilled.

Please note that the copyright holder sent a message from (email address), titled "Ticket#2016122010026991", dated December 28, 2016, to that read:

I hereby affirm that I Scott Milne, the creator and/or sole owner of the exclusive copyright of the image as shown here: File:Scott Milne – Vermont businessman and politician.jpg and have legal authority in my capacity to release the copyright of that work.
I agree to publish the above-mentioned content under the following free license: Creative Commons Attribution-Share Alike 4.0 International.
I acknowledge that by doing so I grant anyone the right to use the work, even in a commercial product or otherwise, and to modify it according to their needs, provided that they abide by the terms of the license and any other applicable laws.
I am aware that this agreement is not limited to Wikipedia or related sites.
I am aware that the copyright holder always retains ownership of the copyright as well as the right to be attributed in accordance with the license chosen. Modifications others make to the work will not be claimed to have been made by the copyright holder.
I acknowledge that I cannot withdraw this agreement, and that the content may or may not be kept permanently on a Wikimedia project.
Scott Milne
Copyright holder
December 28, 2016

Sincerely, HopsonRoad (talk) 01:07, 11 February 2017 (UTC)

@HopsonRoad: First you shouldn't write here private information about the copyright owner. Second, if you check on top of the page, you'll see that the current backlog is close to 2 months: the only answer that you can have now is to wait. The ticket will be processed when it will be on top of the queue, and the file eventually undeleted. --Ruthven (msg) 13:43, 11 February 2017 (UTC)

Copyright Violation[edit]

is it possible to check the OTRS again as the user claims the File:Vineeth_Mohan.JPG is own work, but its shows as a copyrighted work of "Mahadevan Thampy" with his email provided on exif. ticket:2015110310013986)-...Captain......Tälk tö me.. 15:31, 13 February 2017 (UTC)

Seems a little rough to me. Mahadevan Thampy is a pro Indian photographer. User claims "loaned camera", and the e-mail address is non-identifying. Probably worth a deletion discussion in my view. Ronhjones  (Talk) 23:00, 13 February 2017 (UTC)
Pictogram voting info.svg Info Deletion Request is in place -...Captain......Tälk tö me.. 09:25, 15 February 2017 (UTC)

German ticket check[edit]

Hallo, könnte jemand bitte die Datei File:Berlin_Kongresshalle_1958.jpg anschauen und nachsehen, was es für ein Problem mit der Lizenz gibt? In der E-Mail-Bestätigung, die ich bekommen habe, ist kein Hinweis, dass etwas fehlt. Danke! --Till (talk) 20:13, 15 February 2017 (UTC)

@Raboe001:. Wrong template added? Ronhjones  (Talk) 20:35, 15 February 2017 (UTC)
Yes apologize I have pressed the wrong button. Ja entschuldige ich habe den falschen Knopf gedrückt. Tschüß -- Ra Boe watt?? 07:59, 16 February 2017 (UTC)
Danke. Hast Du hier auch den falschen Knopf gedrückt? File:Berlin Französische Friedrichstadtkirche 1957.jpg --Till (talk) 07:46, 17 February 2017 (UTC)
diese Mal nicht, sondern erst die Nummer des Tickets eingetragen, an aber nach der Bearbeitung Tickets der Bilder diese Änderung nicht abgespeichert, danke fürs aufpassen. ;) Tschüß -- Ra Boe watt?? 09:41, 17 February 2017 (UTC)
Checkmark This section is resolved and can be archived. If you disagree, replace this template with your comment. Ruthven (msg) 09:04, 19 February 2017 (UTC)

Photo deletion: Oliver Harrison.jpg. The licence agreement for photo sent on 11 Feb 2017[edit]

Richard Townshend has signed a Wikipedia licence for the use (permissions) of this photograph/s (he had already given permission to me verbally on condition that he was credited). Richard sent the email on 11 February 2017 to: (Underground Art (talk) 17:03, 16 February 2017 (UTC))

Backlog is at top of this page. If image gets deleted it will be restored when the permission is sorted out. Ronhjones  (Talk) 01:49, 17 February 2017 (UTC)
Checkmark This section is resolved and can be archived. If you disagree, replace this template with your comment. Ruthven (msg) 09:03, 19 February 2017 (UTC)

English, Ticket#2017021510012629 review[edit]

First, thank you for taking the time to review this.

This isn't in place of the email I've sent already. This is just to request speeding this ticket review up, since the files listed below would be scheduled for deletion today (a week after posting the files).

Basically, I posted the photos on behalf of Karen Floyd for use on her Wikipedia page. We ended up needing to send a permission document afterwards via email to try to keep the image files from being deleted. Is there any way to expedite the review process?

All the details I have are below:


Email date/time: Feb. 15, 2017, 8:55 am EST


Wikipedia page:

Thank you again for taking the time to read this.

--Edev4 (talk) 14:17, 17 February 2017 (UTC)

Backlog is at top of this page. If images gets deleted they will be restored when the permission is sorted out.Ronhjones  (Talk) 23:33, 17 February 2017 (UTC)

Request from RussianTrooper[edit]

Hi, Could someone please check permission(s) claimed by RussianTrooper (talk · contribs)? See User talk:Yann#About "copyright violations warning". Regards, Yann (talk) 10:44, 18 February 2017 (UTC)

I can't find anything matching "Saiga i tigr-3-guns", "RussianTrooper", "Ak-74-izhmash". If it was sent properly, then normally the permissions queue send an auto-receipt with the ticket number. If he has not got that, it's likely his e-mail never arrived. Ronhjones  (Talk) 16:55, 18 February 2017 (UTC)

File:Duki Dror.jpg[edit]

This file contains two completely different photos uploaded by two different users, both of which were restored by Sphilbrick when confirming the permission. According to the approved and restored file description, User:Binizem is the author. According to, the author is Nitzan Makover. Does the ticket actually cover both revisions, and does it actually confirm that User:Binizem is the author? Thanks, LX (talk, contribs) 13:40, 19 February 2017 (UTC)